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1 room, 2 adults

Furama City Centre

4-star4 stars
60 Eu Tong Sen Street, Singapore, 059804, Singapore

4-star hotel with outdoor pool, near Chinatown Heritage Center
  • Free WiFi in lobby and free parking
  • Great for familiesThis property has good facilities for families.
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 3,234 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
Food
Delicious food
Amenities
Amenities are not the best
Vibe
Vibe is not too good

Furama City Centre

from A$166
  • Deluxe Room
  • Executive Room
  • Executive Suite
  • Superior Room
  • Family Room

What’s around Furama City Centre

Landmarks

  • In Financial District Singapore
  • Chinatown Heritage Center - 6 min walk
  • Boat Quay - 9 min walk
  • Raffles Place - 11 min walk
  • Thian Hock Keng Temple - 11 min walk
  • Asian Civilisations Museum - 13 min walk
  • Orchard Road - 14 min walk
  • Peranakan Museum - 14 min walk

Getting around

  • Singapore (SIN-Changi) - 25 min drive
  • Singapore (XSP-Seletar) - 19 min drive
  • Johor Bahru (JHB-Senai Intl.) - 57 min drive
  • JB Sentral - 39 min drive
  • Clarke Quay Station - 4 min walk
  • Chinatown Station - 5 min walk
  • Fort Canning MRT station - 10 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 445 rooms
  • This hotel is arranged over 23 floors

Arriving/leaving

  • Check-in time 2 PM-9 AM
  • Check-out time is noon
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • WiFi and wired Internet access in rooms *

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking (limited)

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Outdoor pool
  • Pool sunloungers
  • Fitness facilities
  • Pool umbrellas
Working away
  • Business centre
  • Number of meeting rooms - 3
  • Conference space
  • Conference space size (feet) - 6458
  • Conference space size (meters) - 600
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • Year Built – 1984
  • Lift
  • ATM/banking
  • Designated smoking areas
Accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • Chinese
  • English
  • Filipino
  • Hindi
  • Indonesian
  • Japanese
  • Korean
  • Malay

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Partially open bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Furama City Centre’s small print

Also known as

  • Furama City Centre Hotel Singapore
  • Furama City Centre Singapore
  • Furama City Centre Hotel Singapore
  • Furama City Centre Hotel
  • Furama City Centre Singapore
  • Furama City Centre
  • Furama Singapore
  • Furama City Centre Singapore
  • Furama Hotel Singapore
  • Furama Singapore
  • Furama City Centre Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for SGD 60.0 per day

Buffet breakfast is offered for an extra charge of SGD 33.90 for adults and SGD 25.65 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of SGD 105.93 per vehicle (one-way)

WiFi is available in guestrooms for SGD 0 per stay (rates may vary)

Wired Internet access is available in guestrooms for SGD 0.35 per minute (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Good 7.8 From 1,352 reviews

Very good 8.0
Great value for money. Good housekeeping
Furama City Centre is most definitely the best mid-tier hotels in SG. I've tried other hotels but always come back to this hotel again and again. Pros: Room The room size is very spacious compared to other similarly-priced mid-tiered hotels in other areas. Cleanliness Admittedly, I have a bit of an OCD condition. This means that cleanliness of my room is top priority for me. In a hotel room, the bedsheets, the towels, toilet seat, vanity top and bedside table must be spotless. I could always tell when the housekeeping got lazy and skipped cleaning certain areas. Bedsheets are usually spotless for all the hotels we have tried in SG but it's the towels in some hotels that cannot pass the test. We've been to other hotels in SG where the towels were consistently soiled. How disgusting is that? The housekeeping team in Furama is just THE BEST. Their towels may be a tad tired but always spotless. Not once have we seen a single stain in our numerous stays. Location It's conveniently located in the middle of Chinatown and what I really love about it is that it is completely sheltered all the way from the MRT to the hotel. Perfect, since it rains quite a fair bit in Singapore. Cons: Furnishings The furnishings are old and tired. I had air-con issues on my last trip where the air-con simply stopped cooling the room in the middle of the night. Conclusion I'll still go back to Furama City Ctr for its spaciousness and cleanliness of the room.
sgOther trip
Fair 4.0
Poor handling of guests complaint and concern
The stay was not fantastic. Knowing that the hotel building is old, the maintenance of the room is terrible as my friend was unable to rest well for the first night as the air-con was faulty. So when we ask the front desk and they sent the maintenance colleague up, he just patronised us by saying that he will try to fix it the next day. We request change of room and he says he will highlight to the front desk. I have to call front desk after waiting for a while and he did not even call or inform the front desk. I request change of room immediately. They give us the room which is the same size but it was a family room. They also allowed us to use the executive lounge. I am very disappointed in the lack of communication. But the staff at the executive lounge are very good and polite. They explained about the breakfast and even allow us to go to the restaurant to take the food over. I give the executive lounge staff thumbs up for their politeness and service. With poor communication and not offering any contingency plans, I would say that the staff are not very well in handling matters and ensuring the guests are being informed and also reassured. I would reconsider in whether to go back and stay again.
Casey, gb3 night business trip
Fair 4.0
Disappointing service, no feedback from hotel
I would like to have a very serious complaint to your hotel. I booked 3 nights in the hotel and checked out on 4/9/2018. After I left the hotel, I just recognized my charger was left in hotel. Then I back to hotel at around 6:15pm before I left Singapore. However, when I seek help from the female staff in reception counter, she said ok and will go to get back the lost item. She just left the counter and didnt fulfill my request. I stayed there around 15mins and see her from the lift lobby. However, she did not help to get back the item and say: "Oh, I will get it back now." I was very disappointed about her feedback. I emphasize that I need to catch the flight and she replied me to sit and wait for 5-10 minutes!? Finally, I stayed there and wait for nothing. Besides, I need to catch the flight by Taxi. It would be fine if your staff cannot help at the moment and ask her colleagues to help. Or just tell me it cannot be done within a period of time. It is acceptable to let the customer stay without any follow up action, at least, it is necessary to tell your customer about the following process and expected time to finish. I was really exhausted and angry when I knew your staff left the customer to wait and go to finish other jobs(?). It was the first time that I travelled to Singapore but your hotel staff gave me a really bad experience. I hope your company will consider and follow up the case to avoid the same experience happened, no response for already 2 months....
Alice, hkOther trip
Very good 8.0
Overall a good stay with excellent housekeeping
I have other experience staying in mid-range hotel in SG but none compare as well as Furama City Centre. It's well-located and what is best about it's location is that it's sheltered all the way from the MRT. Granted that their furnishing are quite old, it's reasonably priced for the spaciousness of the rooms and most of all, one of the reasons why I always choose Furama City Centre again and again is because their housekeeping staff is top-notch for a mid-range hotel. As someone who is very spick and span and somewhat on the OCD side (I'll always check the cleanliness of the underside of toilet seat, bedside tables and remote control, etc), their housekeeping does an excellent job of keeping the rooms very clean. The towels are always spotless and this should not be taken for granted because I have stayed in other more expensive mid-range hotel in Singapore who just could not keep their towels spotlessly clean. As someone with OCD, such cleanliness details are one of the reasons why I will choose Furama City Centre over others. For their good housekeeping. For my current stay, I could not get a good rest because the air-con in my room would become warm in the middle of the night, waking me up. After putting up with it for a few nights, I finally feedback to the hotel who tried to resolve it. At least for my last night there, the air-con managed to go down to 19.5 deg C. Still, all in all a good stay and I will still go back to Furama City Centre again.
sgOther trip
Exceptional 10.0
Great Hotel, Excellent Staff great Location.
We arrived at 8.30 am and as we had anticipated were advised our room would not be ready for an hour or two. Very polite and efficient young man took all our details, copied our Passports and took credit card details, all again as expected. He then enquired about our plans while waiting, took charge of our luggage, offered use of facilities to freshen up, anticipated we would require change for our large denomination notes and provided same, made excellent suggestions to fill in our wait and was incredibly helpful. We discovered how central and convenient our location was, right an the edge of bustling Chinatown, lots of exciting restaurants and shopping options with two MRT stations within minutes walk. Fifteen minutes stroll had us on the delightful river front. Five minutes walk had us in Pagoda Street, Singapore's best street stall markets and Chinatown visitor centre gave excellent service, bargain price entry to our desired attractions. Near by was an excellent coin operated Laundromat to catch up with washing from our recent cruise. Two minutes had us in Chinapoint shopping centre with shops to satisfy all our needs. We returned about 11am and produced our passports to complete check in with another attendant and were given our room number. We found the room well appointed, with nice views and our luggage arrived before we could boil water for a cup of tea. We highly recommend the Furama City Centre Hotel.
Mike, auOther trip

Furama City Centre

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