See all properties

Choose dates to view prices

Grand Mercure Puka Park Resort

Photo gallery for Grand Mercure Puka Park Resort

Exterior
Breakfast, lunch and dinner served, al fresco dining
Property entrance
Chalet, 1 Queen Bed (Kauri) | In-room safe, desk, iron/ironing board, free cots/infant beds
Exterior

Overview of Grand Mercure Puka Park Resort

UNESCO Sustainable Travel Pledge

Grand Mercure Puka Park Resort

4.5 star property
Mountain hotel with outdoor pool, near Pauanui Beach

9.0/10 Superb

328 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is AU$279
Price available on 27/3/2023
Map
42 Mount Avenue, Pauanui Beach, Pauanui, 3546
Main amenities
  • Breakfast available
  • Business centre
  • Daily housekeeping
  • Fitness centre
  • Near the beach
  • Outdoor pool
  • Outdoor tennis court
  • Restaurants and bar/lounge
  • Room service
  • Sauna
  • Spa tub
  • Steam room
For families
  • Connecting/adjoining rooms available
  • Cookware, dishware and utensils
  • Free cots/infant beds
  • Garden
  • Private bathroom
  • Television

Room options

About this area

Getting around

  • Whitianga (WTZ-Whitianga Aerodrome) - 66 min drive
  • Auckland (AKL-Auckland Intl.) - 104 min drive

Restaurants

  • Twin Palms Cafe - 19 min walk
  • Tairua Bakery - 21 min drive
  • The Old Mill Cafe - 25 min drive
  • Surf N Sand Takeaways - 22 min drive
  • Legends Restaurant - 9 min drive
Map

About this property

Grand Mercure Puka Park Resort

When visiting Pauanui, Grand Mercure Puka Park Resort is a great choice to consider. Guests can indulge in massages, and Miha Restaurant serves breakfast, lunch, and dinner. Other features of this luxurious hotel include an outdoor pool, a bar/lounge and a fitness centre. Fellow travellers say good things about the helpful staff and nice bathrooms.

Languages

English, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 48 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:30 AM - 9:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 8:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Tennis
  • Beach nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Scuba-diving nearby

Working away

  • Business centre
  • Meeting room

Services

  • Bike hire
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Facilities

  • 1 building/tower
  • An outdoor pool
  • Built in 1988
  • Fitness centre
  • Garden
  • Hot tub
  • Outdoor tennis court
  • Safe-deposit box at front desk
  • Sauna
  • Steam room
  • Terrace

Accessibility

  • Roll-in shower (selected rooms)
  • Wheelchair-accessible

Languages

  • English
  • German
  • Spanish

Room amenities

Be entertained

  • 20-inch LCD TV
  • DVD player
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Cookware, dishes and utensils
  • Fridge

More

  • Connecting/adjoining rooms available
  • Daily housekeeping
  • In-room safe

Special features

Dining

Miha Restaurant – This restaurant serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark Sustainable Tourism Business Award, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately NZD 35 per person
  • Credit card charges are subject to an extra charge of 1 per cent

Children & extra beds

  • Rollaway beds are available for NZD 60.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; reservations are required for some on-site facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast and through room service.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>This property does not have lifts.</p><p>Guests can rest easy knowing that there's a smoke detector on site.</p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Grand Mercure Puka
Grand Mercure Puka Park
Grand Mercure Puka Park Pauanui
Grand Mercure Puka Park Resort
Grand Mercure Puka Park Resort Pauanui
Grand Puka Park Resort
Mercure Puka Park
Mercure Puka Park Resort
Puka Park Resort
Puka Resort
Grand Mercure Puka Park Hotel Pauanui
Grand Mercure Puka Park Resort Pauanui, New Zealand
Grand Mercure Puka Park Resort Pauanui New Zealand
Mercure Puka Park Pauanui
Grand Mercure Puka Park Resort Hotel
Grand Mercure Puka Park Resort Pauanui
Grand Mercure Puka Park Resort Hotel Pauanui

Frequently asked questions

Does Grand Mercure Puka Park Resort offer free cancellation for a full refund?
Yes, Grand Mercure Puka Park Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Grand Mercure Puka Park Resort?
As of 26 Mar 2023, prices found for a 1-night stay for 2 adults at Grand Mercure Puka Park Resort on 27 Mar 2023 start from AU$279, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Grand Mercure Puka Park Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Grand Mercure Puka Park Resort?
Yes, there's an outdoor pool.
Are pets allowed at Grand Mercure Puka Park Resort?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Grand Mercure Puka Park Resort?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Grand Mercure Puka Park Resort?
You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Grand Mercure Puka Park Resort and nearby?
Practise your swing on the tennis courts. Additional recreation nearby includes ecotours. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Grand Mercure Puka Park Resort also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Grand Mercure Puka Park Resort?
Yes, Miha Restaurant offers al fresco dining.
Does Grand Mercure Puka Park Resort have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Grand Mercure Puka Park Resort like?
Grand Mercure Puka Park Resort is located a short 10-minute walk from Pauanui Beach. The local area is walkable and popular for its beaches.

Reviews

9.0

Superb

9.0/10

Cleanliness

8.5/10

Staff & service

8.4/10

Amenities

8.3/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Henrik, 3-night trip
Verified Hotels.com guest review

8/10 Very good

peter, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beatrice, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Unbelievable rain forest scenery.
MALGORZATA, 1-night romance trip
Verified Expedia guest review

6/10 Good

Puka Park Retreat
Facilities were great, peaceful and tranquil in the bush setting. Advertised hot breakfasts but due to staff shortages there were none and no-one to restock in the continental buffet, coffee was burnt so not great in that department. Manager for the day was sitting down at the checkout desk with one other when there was only one grumpy, stressed out person trying to make coffees, clear tables, and restock, so should have been up helping out in breakfast area. Did get a small discount off our room as compensation but not the point of being in a secluded resort if you have to leave to get food.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The facilities were perfect for our winter stay and the food in the restaurant was excellent. I would definitely recommend a stay at Puka Park
Dawn, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Privacy place
Good vacation at privacy place
XIN LEI, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Victoria, 1-night trip
Verified Wotif guest review

10/10 Exceptional

Selina, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely peaceful place to stay. Not good if you have mobility problems as access to units is very very steep
Margaret, 1-night romance trip
Verified Expedia guest review