I thought about giving this hotel a two-star rating, but just couldn't. Let me explain the experience:
1. Check-in and check-out were slow. They were training people in, and it took a while. I get that you have to train people in, but it was on my time and they were too cheap to compensate me for spending my evening and morning training thier staff in.
2. The rooms are nothing special, and are okay, clean, and the room service did a decent job. My issue is that A) the room had a terrible view and the blinds didn't adequately block the exterior hotel lighting. B) the rooms open to a central open area, which is very uncomfortable with the humidity and high temperatures. C) The bathrooms are not well designed: The door opens against the toilet and there is no anti-slip in the bathtub for the shower (so it's an accident waiting to happen)
3) the only close restaurant options are the two on site. One of these was closed during our stay, so we only had the Vue option. The menu is limited and they over-charge (a couple tablespoons of tomato sauce costs $2). A box to-go breakfast with a couple mini cressants, an apple, a mini muffin, a cup of cereal, milk and small juice was $27.
4) the Casino is so heavily favored to the house, the last time I felt like that was in the full trains of Rome with pick-pockets patting me down searching for anything to steal. Walking through the slot machines, the ringing of payouts (signs of winning) was noticeably absent with an earie quiet over the h