Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Close
Skip to main content.
All properties in Auckland, Auckland Region, New Zealand
1 room, 2 adults

Hotel Grand Windsor MGallery by Sofitel

5-starOfficial New Zealand Rating provided by Qualmark®
58-60 Queen Street, Auckland, 1010, New Zealand

Luxury hotel with restaurant, near Auckland Ferry Terminal
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • The bedrooms are actually really small, and I ended up in a room where the tv was on a…Feb. 23, 2020
  • A beautiful hotel, elegantly furnished, friendly staff.Feb. 12, 2020

Hotel Grand Windsor MGallery by Sofitel

from A$166
  • Classic Room with King Bed
  • Superior Room with Queen Bed
  • Classic Room with Queen Bed
  • Superior Room with King Bed
  • Luxury Room
  • Executive Suite, 2 Bedrooms
  • Junior Suite
  • The Duchess Suite

What’s around Hotel Grand Windsor MGallery by Sofitel

Landmarks

  • In Auckland Central Business District
  • Auckland Ferry Terminal - 4 min walk
  • Sky Tower - 9 min walk
  • Princes Wharf - 9 min walk
  • Viaduct Harbour - 10 min walk
  • University of Auckland - 10 min walk
  • Queen Street Shopping District - 1 min walk
  • Britomart Transport Centre - 2 min walk

Getting around

  • Auckland Intl. Airport (AKL) - 28 min drive
  • Auckland Britomart Station - 4 min walk
  • Auckland Mt Eden Station - 5 min drive
  • Auckland Remuera Station - 6 min drive

At a glance

Key facts

Hotel size

  • This hotel has 79 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time starts at 2:00 PM
  • Check-out time is 11 AM
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Valet parking *

  • Discounted offsite parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Lift
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Raised toilet seat
  • Grab bar - near toilet
Languages Spoken
  • Chinese
  • English
  • French

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Espresso maker
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Free WiFi
Food and drink
  • Fridge
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Cookes Restaurant and Bar - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Cookes Bar - Onsite bar. Open daily.

Hotel Grand Windsor MGallery by Sofitel’s small print

Also known as

  • Grand Windsor Hotel Auckland
  • Grand Windsor
  • Grand Windsor Hotel Auckland New Zealand
  • Hotel Grand Windsor MGallery by Sofitel Auckland
  • Hotel Grand Windsor MGallery by Sofitel Hotel Auckland
  • Hotel Grand Windsor MGallery Sofitel Auckland
  • Grand Windsor Auckland
  • Grand Windsor
  • Grand Windsor Hotel Auckland New Zealand
  • Mercure Hotel Windsor Auckland
  • Hotel Grand Windsor MGallery Sofitel
  • Grand Windsor MGallery Sofitel Auckland
  • Grand Windsor MGallery Sofitel

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available through room service.

The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: NZD 100.00 per day

Optional extras

Credit card charges are subject to an extra charge of 2.25 percent

Self parking costs NZD 35.00 per night with in/out privileges

Valet parking costs NZD 50.00 per day

Breakfast costs between NZD 12 and NZD 38 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Grand Windsor MGallery by Sofitel

  • Does Hotel Grand Windsor MGallery by Sofitel offer free cancellation for a full refund?
    Yes, Hotel Grand Windsor MGallery by Sofitel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Hotel Grand Windsor MGallery by Sofitel?
    Yes. Self parking costs NZD 35.00 per night. Valet parking costs NZD 50.00 per day.
  • Are pets allowed at Hotel Grand Windsor MGallery by Sofitel?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hotel Grand Windsor MGallery by Sofitel?
    You can check in starting at 2:00 PM. Check-out time is 11 AM.
  • Are there restaurants at or near Hotel Grand Windsor MGallery by Sofitel?
    Yes, there's an onsite restaurant that serves international cuisine.

Recent reviews

Superb 9.0 From 509 reviews

Very good 8.0
Room was small
alex b, au3 night trip
Exceptional 10.0
In the heart of the city
Great experience overall from check in to check out. Staff were friendly. Our room was a bit small but it was nicely furnished, clean, modern and nice. Walking distance to viaduct and skytower. We stayed over a friday/saturday night and their was a bit of noise from the party across the road so if you're a light sleeper it may not be for you.
Juliana, au2 night romance trip
Exceptional 10.0
Central, cozy and friendly!
au3 night trip
Exceptional 10.0
family of 4.
very happy with the hotel, staff and the food were outstanding.
Wendy, au1 night family trip

Hotel Grand Windsor MGallery by Sofitel

Is the description of this property not correct? Tell us