Skip to main content.
All properties in Dubrovnik, Dubrovnik-Neretva, Croatia
1 room, 2 adults

Hotel Excelsior

5-star5 stars
Frana Supila 12, Dubrovnik, 20000, Croatia

Upscale beachfront hotel with spa, near Banje Beach
  • Free buffet breakfast, free WiFi, and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book. 

Notes

  • It is a magnificent property, staff friendly and helpful and the perfect location with…Sep. 4, 2019
  • Magnificent location with unbeatable views. Staff friendly and helpful. I highly…Sep. 3, 2019

Hotel Excelsior

from A$266
  • Classic Double Room
  • Superior Double Room, Partial Sea View
  • Deluxe Double Room, Balcony, Sea View
  • Executive Suite, Balcony, Sea View
  • Villa Odak Classic Double Room
  • Villa Odak Superior Double Room Sea View
  • Villa Odak Deluxe Double Room Sea View, Balcony
  • Villa Odak Suite Sea View, French Balcony
  • Villa Odak Deluxe Double Room Sea View, Terrace
  • Spring Special

What’s around Hotel Excelsior

Landmarks

  • On the beach
  • Banje Beach - 3 min walk
  • Sponza Palace - 10 min walk
  • Rector's Palace - 11 min walk
  • Dubrovnik Cathedral - 12 min walk
  • Walls of Dubrovnik - 13 min walk
  • Pile Gate - 14 min walk
  • Museum of Modern Art - 2 min walk

Getting around

  • Dubrovnik Airport (DBV) - 25 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 158 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

  • Free onsite valet parking

  • Wheelchair-accessible parking on site

  • Onsite parking limited

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Beach sunloungers
  • Beach umbrellas
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Kayaking nearby
  • Scooter/moped rentals nearby
  • Beach towels
  • Steam room
  • Sauna
Working away
  • 24-hour business centre
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Year Built – 1913
  • Lift
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
Languages Spoken
  • Croatian
  • English
  • French
  • German
  • Italian

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Individually furnished
Freshen up
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily.

Dining

Salin - Overlooking the ocean, this restaurant serves breakfast only.

Sensus Fine Dining - Overlooking the ocean, this restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Reservations are required. Open daily.

Prora Beach Restaurant - This beachfront restaurant specializes in Mediterranean cuisine and serves lunch and dinner.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Hotel Excelsior’s small print

Also known as

  • Hotel Excelsior Dubrovnik
  • Hotel Excelsior Hotel
  • Hotel Excelsior Dubrovnik
  • Hotel Excelsior Hotel Dubrovnik
  • Hotel Excelsior
  • Excelsior Dubrovnik
  • Hotel Excelsior And Spa
  • Excelsior Hotel Dubrovnik

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global) and Croatian Tourism Association (HUT - Croatia).

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October - 31 March, HRK 14.00 per person, per night for adults; HRK 7.00 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 April - 30 September, HRK 20.00 per person, per night for adults; HRK 10.00 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

Optional extras

Rollaway beds are available for HRK 375.0 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of HRK 375 per vehicle (one way)

Airport shuttle service for children up to age 18 costs HRK 375.00 (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Excelsior

  • Does Hotel Excelsior offer free cancellation for a full refund?
    Yes, Hotel Excelsior does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Excelsior?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Excelsior?
    Yes, there's free self and valet parking. Parking spots may be limited.
  • Is there a pool at Hotel Excelsior?
    Yes, there's an indoor pool.
  • Are pets allowed at Hotel Excelsior?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Hotel Excelsior?
    You can check in from 2 PM - midnight. Check-out time is noon. Contactless check-in is available.
  • Are there restaurants at or near Hotel Excelsior?
    Yes, there are 3 onsite restaurants, featuring beachfront dining, Mediterranean cuisine, and ocean views. Nearby restaurants include Gusta Me (7-min walk), Poklisar (10-min walk), and Gradska kavana (10-min walk).
  • Is airport shuttle service offered by Hotel Excelsior?
    Yes, an airport shuttle is available. The charge is HRK 375 per vehicle one way.
  • Is there an onsite casino at Hotel Excelsior?
    No, this hotel doesn't have a casino, but Golden Sun Casino (6-min drive) is nearby.
  • What is there to do at Hotel Excelsior and nearby?
    Have fun with nearby activities like cycling and kayaking. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Hotel Excelsior also has 2 bars and a sauna, as well as a steam room.

Recent reviews

Exceptional 9.4 From 394 reviews

Exceptional 10.0
This hotel is the best hotel we have ever stayed at. Everything about it was incredible. Most noticeably, staff were incredibly attentive and really made this hotel an amazing experience. Firstly the views from this hotel are absolutely incredible. Whether from the breakfast area, the lobby, or the pool area, the view of the Adriatic Sea and Dubrovnik are unreal. The pool area is amazing, having a private swimming area directly in the Adriatic. Great lounge area with chairs and umbrellas. Location is a perfect distance from town and the car parking service made travel here stress free. Internet worked perfectly. Rooms were spacious and very comfortable with great blackout curtains. We very much appreciated the upgrade from Expedia Gold VIP! The turndown service was also a nice surprise. The gym here was on par with other European gyms - could definitely use some more air conditioning though! Breakfast was really fantastic, really high quality food with both buffet and a la carte options. Staff were so attentive and very friendly. We absolutely loved our stay here and will definitely be returning!!
au2 night romance trip
Exceptional 10.0
Amazing hotel highly recommend and Location is right on the water you can easily walk into town
au2 night trip
Exceptional 10.0
Superb
George, au3 night romance trip
Exceptional 10.0
Over-all fabulous hotel
Amazing location and sweeping views of Dubrovnik, fabulous facilities, easy walking distance to all major sites, shops and restaurants. Spacious,tasteful and clean rooms. Sadly our floor suffered from unfortunate odour due to damp after flooding rain.
MayLou, au4 night trip
Good 6.0
Disappointing for Money
I had extremely high expectations for this hotel, the website looked amazing & for $800 a night I was expecting very high end. We stayed in a Villa Odak suite with a patio looking over the ocean, unfortunately on 3 of the 5 nights we had weddings which was extremely noisy & resulted in trolley carts being wheeled in front of our room constantly. Check in was also disappointing, we were not shown into our room (which was like a dark dungeon with all the curtains closed), we were not warned that when you shut the patio doors you actually get locked out & we were told to get to breakfast we had to go up & then down again. It took us ages to figure this out & despite returning to reception saying I was confused as to how to get there no one showed me where to go. Other issues were no iron or ironing board could be provided, cigarette butts were left on our patio the entire time, tea & coffee was never replenished, tap fittings were all loose & about 20% of indoor pool tiles were missing which not only looked ugly but were very sharp. On a positive, the staff in the bar area & fine dining restaurant were wonderful. Food was also fabulous & the fine dining was very reasonably priced. Location is second to none, just a 6 minute stroll into the old town & being able to dive straight into the Adriatic Sea was fantastic, the views from this hotel are to die for. Frustrating that with a few relatively minor changes this Hotel could have been wonderful.
Jenny, au5 night trip
Exceptional 10.0
Honeymoon heaven
Perfect honeymoon, completely relaxed, great hotel and location to die for!
au4 night trip
Exceptional 10.0
Amazing! Highly recommend this hotel the rooms were very clean and tidy. The hotel was in a great location and the staff were very friendly
au4 night trip
Exceptional 10.0
Exceptional. The rooms were spotless. The location is not even five minutes away from the old town. But most importantly, the staff there is very courteous, helpful and professional- all the way from the concierge, the restaurants to housekeeping.
Ali, us5 night trip
Exceptional 10.0
This is the nicest hotel I have stayed at. Spot clean, extremely polite staff and right in front of the beach with old town only steps away!!
Sana, gb6 night romance trip
Very good 8.0
Location re views, and own terrace to swim from in the sea are outstanding.. service and choice at breakfast top standard..
Mike, us7 night trip

Hotel Excelsior