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Hotel Excelsior

Photo gallery for Hotel Excelsior

2 bars/lounges
On the beach, sun-loungers, beach umbrellas, beach towels
On the beach, sun-loungers, beach umbrellas, beach towels
Indoor pool
Indoor pool

Overview of Hotel Excelsior

VIP Access

Hotel Excelsior

5.0 star property
Dubrovnik beachfront hotel with 3 restaurants, spa

9.4/10 Exceptional

643 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
Map
Frana Supila 12, Dubrovnik, 20000
Main amenities
  • Daily housekeeping
  • On the beach
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Fitness centre
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • 24-hour room service
For families
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Separate bath and shower
  • Premium TV channels
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • On the beach
  • Gruz Harbor - 22 min drive
  • Lapad Beach - 23 min drive

Getting around

  • Dubrovnik (DBV) - 28 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Rozario - 9 min walk
  • Barba - 10 min walk
  • Marco Polo - 11 min walk
  • Bistro Tavulin - 11 min walk
  • Oliva - 11 min walk

About this property

Hotel Excelsior

At Hotel Excelsior, you can hit the beach to enjoy the shade from a beach umbrella or relax on a sunlounger, plus kayaking is nearby. The indoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials and body scrubs. Salin, one of 3 restaurants, offers ocean views and serves breakfast. Other highlights at this luxurious hotel include 2 bars/lounges, a fitness centre and a sauna. Fellow travellers say great things about the comfortable beds and helpful staff.

Languages

Croatian, English, French, German, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of Croatian Tourism Association (HUT - Croatia) and Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 158 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Babysitting (surcharge)

What to do

  • On the beach
  • Shopping
  • Bike rentals nearby
  • Kayaking nearby
  • Scooter/moped hire nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas

Facilities

  • Built in 1913
  • Safe-deposit box at front desk
  • Terrace
  • Piano
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Languages

  • Croatian
  • English
  • French
  • German
  • Italian

Room amenities

Be entertained

  • Plasma television
  • Premium satellite channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Electric kettle
  • Dressing gowns and slippers

Sleep well

  • Blackout curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Salin – Overlooking the ocean, this restaurant only serves breakfast.
Sensus Fine Dining – Overlooking the ocean, this restaurant specialises in Mediterranean cuisine and serves lunch and dinner. Reservations are required. Open daily.
Prora Beach Restaurant – This beachfront restaurant specialises in Mediterranean cuisine and serves lunch and dinner.

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
The property is a member of the Small Luxury Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October to 31 March, HRK 14.00 per person, per night for adults; HRK 7.00 per night for guests aged 12-17 years old. This tax does not apply to children under 18 years of age.
  • A tax is imposed by the city: From 1 April to 30 September, HRK 20.00 per person, per night for adults; HRK 10.00 per night for guests aged 12-17 years old. This tax does not apply to children under 18 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of HRK 430 per vehicle (one-way. Maximum occupancy 3)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for HRK 375.0 per night
  • Airport shuttle service for children up to age 18 costs HRK 375.00 (one-way)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast and through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Croatian Tourism Association (HUT - Croatia) and Bureau Veritas (third-party expert - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards and cash.

Also known as

Excelsior Dubrovnik
Hotel Excelsior
Hotel Excelsior Dubrovnik
Hotel Excelsior And Spa
Excelsior Hotel Dubrovnik
Hotel Excelsior Hotel
Hotel Excelsior Dubrovnik
Hotel Excelsior Hotel Dubrovnik

Frequently asked questions

Does Hotel Excelsior offer free cancellation for a full refund?
Yes, Hotel Excelsior does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Excelsior?
As of 6 Dec 2022, prices found for a 1-night stay for 2 adults at Hotel Excelsior on 12 Dec 2022 start from AU$264, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Excelsior?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Excelsior?
Yes, there's an indoor pool.
Are pets allowed at Hotel Excelsior?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Excelsior?
Yes, there's free self and valet parking. Parking spaces may be limited.
Is an airport shuttle service offered by Hotel Excelsior?
Yes, an airport shuttle is available. The charge is HRK 430 per vehicle one-way.
What are the check-in and check-out times at Hotel Excelsior?
You can check in from 2 PM - midnight. Check-out time is noon. Contactless social distancing is available.
What is there to do at Hotel Excelsior and nearby?
Have fun with nearby activities such as cycling and kayaking. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Hotel Excelsior also has 2 bars and a sauna, as well as a steam room.
Are there restaurants at or near Hotel Excelsior?
Yes, there are 3 on-site restaurants, featuring beachfront dining, Mediterranean cuisine and ocean views. Nearby restaurants include Rozario (9-min walk), barba (10-min walk) and Marco Polo (11-min walk).
What's the area around Hotel Excelsior like?
Hotel Excelsior is in the heart of Dubrovnik, a short 3-minute walk from Banje Beach and 10 minutes' walk from Old Town Harbor. Travellers say that this hotel is in a good location.

Overall score and ratings

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.5/10

Amenities

9.4/10

Property conditions & facilities

9.5/10

Eco-friendliness

10/10 Exceptional

This was a fabulous hotel. The service staff is exceptional, the rooms beautiful, the views fabulous. We had a delightful stay!
James, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Robert, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jon, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice hotel in a great location. Only a 15 minute walk to the old city of Dubrovnik. Beautiful beach with very nice dining for lunch or dinner. Great bar to watch the sunset. Breakfast was excellent... Nice buffet as well as ala carte. Highly recommend
Paul, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

O
tianna, 3-night family trip
Verified Expedia guest review

8/10 Very good

Riccardo, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

This property was stunning and so clean. Staff was beyond friendly and the location can’t be beat. Possibly the best hotel we’ve ever stayed at, don’t miss staying here when visiting in Dubrovnik.
Meghan, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Really friendly staff and beautiful waterfront
Abby, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Best hotel in Dubrovnik
Christopher, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Hotel Excelsior is the best of the best in Dubrovnik. The hotel is beautiful, modern and offers exceptional services for a perfect stay. Its staff and management are making sure the guests are happy and pampered. Highly recommend ❤️
Djenita, 1-night family trip
Verified Expedia guest review