SureStay Hotel by Best Western Phoenix Airport

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Outdoor pool
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Overview of SureStay Hotel by Best Western Phoenix Airport

SureStay Hotel by Best Western Phoenix Airport

2.5 star property
Hotel with outdoor pool, near Celebrity Theater

6.8/10 Good

1,781 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Air conditioning
The price is AU$113
Price available on 12/7/2022
Map
3037 E Van Buren St, Phoenix, AZ, 85008
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • Free airport shuttle
  • Business center
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Front desk safe
  • ATM/banking services
  • Vending machine
  • Self-serve laundry
For families
  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Downtown Phoenix
  • Celebrity Theater - 8 min walk
  • Roosevelt Row - 41 min walk
  • Children's Museum of Phoenix - 5 min drive
  • Heritage Square - 5 min drive
  • Arizona Science Center - 5 min drive
  • Phoenix Convention Center - 8 min drive
  • Chase Field - 8 min drive
  • Phoenix Symphony Hall - 5 min drive
  • Arizona Center - 10 min drive
  • Footprint Center - 10 min drive

Getting around

  • Phoenix Sky Harbor Intl. Airport (PHX) - 7 min drive
  • Phoenix Deer Valley Airport (DVT) - 26 min drive
  • Mesa, AZ (MSC-Falcon Field Municipal) - 26 min drive
  • Scottsdale, AZ (SCF) - 28 min drive
  • Chandler, AZ (CHD-Chandler Municipal) - 30 min drive
  • Phoenix - Mesa Gateway Airport (AZA) - 35 min drive
  • 24th Street - Washington Station - 20 min walk
  • 24th Street - Jefferson Station - 22 min walk
  • 38th Street - Washington Station - 20 min walk
  • Free airport shuttle

About this property

SureStay Hotel by Best Western Phoenix Airport

Located just 4.1 mi (6.6 km) from the airport, SureStay Hotel by Best Western Phoenix Airport offers a free shuttle (available 24 hours). Guests can take a dip in the outdoor pool, and freebies like WiFi and self parking are added perks. Also, Phoenix Convention Center and Footprint Center are within a short drive. Fellow travelers say good things about the comfortable beds and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 95 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite extended parking (USD 10 per day)
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited
  • Onsite parking includes off-street options

Transfers

  • Free airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Coffee/tea in a common area

Taking the kids

  • Children stay free

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Television in common areas
  • An outdoor pool

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Lever door handles
  • Well-lit path to entrance
  • Pool hoist on site

Languages spoken

  • English

Room amenities

Be entertained

  • 49-inch LCD TV
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • A damage deposit of USD 250.00 will be collected before check-in

Optional extras

  • Early check-in can be arranged for an extra charge of USD 25.00 (subject to availability)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for USD 15.0 per night

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per pet, per night

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Extended parking costs USD 10 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Only bookings from non-local guests are accepted. Guests whose residence is within 40 mi (48 km) of the property will not be allowed to check in.

Also known as

Econo Lodge Hotel Phoenix Airport
Econo Lodge Phoenix Airport
Econo Lodge Phoenix Hotel Phoenix
Phoenix Econo Lodge
Econo Lodge Phoenix Airport Hotel
Surestay By Phoenix Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel
SureStay Hotel by Best Western Phoenix Airport Phoenix
SureStay Hotel by Best Western Phoenix Airport Hotel Phoenix

Frequently asked questions

Overall score and ratings

6.8

Good

7.6/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

7.1/10

Property conditions & facilities

6.7/10

Eco-friendliness

4/10 Fair

The front desk gave us the incorrect room that was already occupied. For the price of it can’t complain about the cleanliness or service.
2-night trip
Verified Hotels.com guest review

4/10 Fair

Beds squeeked were uncomfortable and noisy, air conditioner was extremely loud hard to sleep. One gunshot outside at night and hooker near our car in the morning. Do not recommend
Deborah, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Convenient
Good value and convenient location.
Nabiha, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Have stayed here several times, and each time has been great. The room is spacious and the bed is comfortable. Good size bathroom too. I highly recommend them!
Leslie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Debra, 1-night trip
Verified Hotels.com guest review

8/10 Very good

1-night family trip
Verified Hotels.com guest review

8/10 Very good

Linda, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Do Not Stay Here!
DO NOT STAY HERE! My staff member felt very unsafe here. When we asked for a refund, we were told nope, that the place is safe and they had no worries. She didn’t stick around to find out. She was scared.
Trisha, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Frank, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great stay, and very good customer service.
Michelle, 1-night family trip
Verified Hotels.com guest review