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Four Seasons Hotel Shanghai

Photo gallery for Four Seasons Hotel Shanghai

Front of property
Indoor pool
Hypo-allergenic bedding, down duvets, minibar, in-room safe
4 restaurants, breakfast served
Lobby sitting area

Overview of Four Seasons Hotel Shanghai

Four Seasons Hotel Shanghai

3.5 star property
3.5-star hotel with spa, near People's Square
9.0 out of 10 Superb
9.0/10 Superb

469 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
500 Weihai Road, Shanghai, Shanghai, 200041
Main amenities
  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Valet parking
  • Self parking
  • Spa tub
  • 24-hour room service
For families
  • Babysitting (surcharge)
  • Fridge
  • Private bathroom
  • Separate bath and shower
  • Separate sitting area
  • Television

Room options

About this area

What's nearby

  • In Downtown Shanghai
  • The Bund - 39 min walk
  • People's Square - 2 min drive
  • Jing'an Temple - 3 min drive
  • Nanjing Road Shopping District - 3 min drive
  • Former Site of the International Mixed Court for the French Concession - 4 min drive
  • Yu Garden - 5 min drive
  • Oriental Pearl Tower - 8 min drive
  • Shanghai New International Expo Centre - 15 min drive
  • National Exhibition and Convention Center - 17 min drive
  • Shanghai Disneyland© - 25 min drive

Getting around

  • Hongqiao International Airport (SHA) - 29 min drive
  • Pudong International Airport (PVG) - 48 min drive
  • Shanghai Railway Station - 11 min drive
  • Shanghai South Railway Station - 12 min drive
  • Nanxiang North Railway Station - 19 min drive
  • South Huangpi Road Station - 8 min walk
  • Middle Huaihai Road Station - 11 min walk
  • West Nanjing Road Station - 14 min walk

Restaurants

  • 四季轩 - 2 min walk
  • Peterrita CHOCOLATE CAFE - 3 min walk
  • Top Cellar - 2 min walk
  • 星巴克 - 2 min walk
  • Small Arms Big Heart有容乃大 - 3 min walk
Map

About this property

Four Seasons Hotel Shanghai

Four Seasons Hotel Shanghai puts you 2 mi (3.3 km) from The Bund. Guests can visit the spa to be pampered with massages, body wraps or facials, and Cafe Studio, one of 4 restaurants, serves breakfast, lunch and dinner. An indoor pool, a bar/lounge and a fitness centre are other features. Fellow travellers like that it's only a short walk to public transportation: South Huangpi Road Station is 8 minutes away and Middle Huaihai Road Station is 11 minutes.

Languages

Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 422 rooms
  • Arranged over 37 floors

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Express check-in/out available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cots (infant beds)
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi (3-device limit) and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (CNY 120 per day)
  • On-site valet parking (CNY 30 per night)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • 4 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

Travelling with children

  • Babysitting (surcharge)

What to do

  • Shopping

Working away

  • Business centre
  • Meeting room
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2002
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • IPod docking station
  • DVD player
  • Television
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Soundproofed rooms

What to enjoy

  • In-room massage
  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Hairdryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Qin the Spa. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Cafe Studio – This buffet restaurant serves breakfast, lunch and dinner.
Si Ji Xuan – This restaurant serves lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 262 per person

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for CNY 288.0 per night

Parking

  • Self-parking costs CNY 120 per day
  • Valet parking costs CNY 30 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Individually wrapped food options are available for lunch and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.

Also known as

Four Seasons Hotel Shanghai
Four Seasons Shanghai
Shanghai Four Seasons Hotel
Shanghai Four Seasons
4 Seasons Hotel Shanghai
Four Seasons Shanghai Shanghai
Four Seasons Hotel Shanghai Hotel
Four Seasons Hotel Shanghai Shanghai
Four Seasons Hotel Shanghai Hotel Shanghai

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Four Seasons Hotel Shanghai?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Four Seasons Hotel Shanghai?
Yes, there's an indoor pool.
Are pets allowed at Four Seasons Hotel Shanghai?
Sorry, pets aren't allowed.
Is parking offered on site at Four Seasons Hotel Shanghai?
Yes. Self-parking costs CNY 120 per day. Valet parking costs CNY 30 per night.
What are the check-in and check-out times at Four Seasons Hotel Shanghai?
You can check in starting at 2 PM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Four Seasons Hotel Shanghai and nearby?
Four Seasons Hotel Shanghai has a spa and an indoor pool, as well as a steam room.
Are there restaurants at or near Four Seasons Hotel Shanghai?
Yes, there are 4 on-site restaurants.
Does Four Seasons Hotel Shanghai have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Four Seasons Hotel Shanghai like?
Four Seasons Hotel Shanghai is in Downtown Shanghai, a short 8-minute walk from South Huangpi Road Station and 9 minutes' walk from West Nanjing Road. Travellers say that the hotel is in a great location.

Reviews

9.0

Superb

9.2/10

Cleanliness

9.2/10

Staff & service

9.3/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Exceptional

Great part of Shanghai
Wonderful king room with a desk, sofa and coffee table. Giant bathroom too!
David, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Comfortable Centrally Located Hotel
Hotel was nice with ample space within the room. Very comfortable bed and centrally located within the shopping districts. Food and dining options were plenty in the vicinity
Kelvin, 4-night business trip
Verified Hotels.com guest review

2/10 Poor

Abominable service, unclean rooms
Upon entering my room: dirt on the floor, lots of dust but also bigger pieces in several places; stains on the chrome toilet lever; and sticky stains on the desk I even called to tell the front desk and ask if they were sure the room was done before my check-in and the answer from the front desk lady was "so what can I do about that now?" and "so you don't want a turndown service?" in an angry and annoyed voice. I said it's all fine then and asked to just make sure it will be clean the next day - next day when I came back still dirt on the floor in several places, meaning it wasn't cleaned at all properly. For a hotel chain that just had a major hygiene and cleanliness scandal in China last year, one would think they'd try a bit harder. I've had dozens of trips tosl Shanghai, this was the worst hotel out of all I ever stayed. There are tons of better options in this city in the same price range.
Markus, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Fenda, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

tee wei, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Anne, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent service! Friendly and professional, but not at all stuffy. Very family-friendly. Nice touches such as stuffed animal for my daughter and birthday treats at lovely breakfast and waiting for me in room at end of the day. Not the newest or most high tech property but beautiful and clean. Highly recommend and can’t wait to go back!
Greta, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

IT is a very good property in the area, convenient to go everywhere within walking distance.
Canson, 4-night business trip
Verified Expedia guest review

8/10 Very good

The staff are excellent. They are very responsive and professional, as one would expect at a Four Seasons and in Shanghai. The location is also ideal, near multiple metro lines and within walking distance from a number of great neighborhoods. At the same time, the rooms themselves are a bit tired. The thing that struck me in walking into the room was the carpet. It was worn and there was a dark ring around the parameter of the room, under the baseboard, where dirt has collected over time. Some of the accessories like the bed skirt also seemed a bit old. All and all, I kept wondering why Four Seasons continues to keep its name on this property, without a renovation. It wasn't a bad experience, and I might consider staying there at the future, though I expected more given the Four Seasons name.
3-night business trip
Verified Expedia guest review