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1 room, 2 adults

Carlton Palace Hotel

5-star5 stars
Great for familiesThis property has good facilities for families.
Al Maktoum Street, P.O, Box 56262, Dubai, United Arab Emirates

Luxury hotel with 3 restaurants, near City Centre Deira
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 1,220 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
WiFi
Good internet service
Service
Fantastic service
Vibe
Decent vibe

Carlton Palace Hotel

from A$135
  • Deluxe Room
  • Executive Room
  • Junior Suite
  • Executive Single Room
  • Deluxe Single Room
  • Family Room

What’s around Carlton Palace Hotel

Landmarks

  • In Deira
  • City Centre Deira - 27 min walk
  • Gold Souk - 33 min walk
  • Dubai Creek - 41 min walk
  • Grand Mosque - 44 min walk
  • The Dubai Heritage Village - 45 min walk
  • Al Ghurair Centre - 14 min walk
  • Creek Park - 40 min walk

Getting around

  • Dubai (DXB-Dubai Intl.) - 7 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 22 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 51 min drive
  • Al Rigga Station - 8 min walk
  • Union Station - 14 min walk
  • Salah Al Din Station - 19 min walk
  • Airport shuttle (surcharge)
  • Free shopping center shuttle

At a glance

Key facts

Hotel size

  • This hotel has 212 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time 2 PM-noon
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Offsite

  • Free shopping center shuttle

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Golf lessons available nearby
  • Golfing nearby
  • Nightclub
  • Health club
  • Steam room
  • Sauna
Working away
  • Business centre
  • Meeting rooms
  • Conference centre
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 1997
  • Lift
  • ATM/banking
  • Designated smoking areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • Arabic
  • English
  • Filipino
  • French
  • Hindi
  • Polish
  • Russian

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
  • Separate living room
Freshen up
  • Private bathroom
  • Bathtub only
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Al Shindagah - This coffee shop serves breakfast, lunch, and dinner. Open 24 hours.

Al Diwan - This restaurant specializes in Middle Eastern cuisine and serves dinner only.

Sketch - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner.

Al Sharq - Onsite bar.

Carlton Palace Hotel’s small print

Also known as

  • Carlton Palace Hotel Dubai
  • Hotel Metropolitan Palace
  • Metropolitan Palace Dubai Hotel
  • Carlton Palace Hotel Dubai
  • Carlton Palace Hotel
  • Carlton Palace Dubai
  • Carlton Palace
  • Carlton Palace Hotel Hotel
  • Carlton Palace Hotel Dubai
  • Carlton Palace Hotel Hotel Dubai
  • Carlton Palace Hotel
  • Carlton Palace Dubai
  • Carlton Palace
  • Hotel Metropolitan Palace
  • Metropolitan Palace Dubai
  • Metropolitan Palace Hotel
  • Metropolitan Palace Hotel Dubai
  • Palace Dubai

Policies

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: AED 20 per accommodation, per night
    A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

Optional extras

Rollaway beds are available for AED 150.0 per night

Buffet breakfast is offered for an extra charge of AED 77 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AED 105 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very good 8.2 From 527 reviews

Fair 4.0
The room smelt of smoke even though it was supposed to be a non smoking room the bed was really hard and we had Ro get a topper put on it (make it a bit better) we asked what time the buffet started and was told 6.30 when the time came we were told it's not on check out took forever even at 5am.
Geoffrey, auRomance trip
Exceptional 10.0
Very Happy to Recommend
Lovely boutique hotel that looks neat but fairly plain from the street but blossoms beautifully when you enter. The rooms were fantastic, genuinely 5 star and extremely good value for money. Located short walking distance from the creek and very central. I am very happy to recommend the hotel and it’s employees to anyone
Michael, au3 night romance trip
Good 6.0
Upgrade.
Carolyn, auTrip with friends
Exceptional 10.0
Loved Dubai
Such a very lovely place. People very friendly and they made you feel welcome. You can tell they loved what they did and wasnt just a job. Will stay with again 😊
tracee, au3 night romance trip
Fair 4.0
An older hotel which failed to impress
The Carlton Palace is an older Hotel located in Diera. The staff here are very friendly & welcoming. The lobby has a very stylish with an old fashion stair case and chandelier,  and there is also a water feature in the lobby. The rooms are very dated and thedecor is dull. The beds are hard and remind me of beds in some Asian countries and therefore I could not get a good night sleep and wake up quite uncomfortable. The TV has many foreign language channels and a very poor selection of English speaking channels on a small old flat screen TV. The rooms are a reasonable the bathroom is dated and the shower is very small and if you are a bigger person you will touch borh sides of the shower so you cannot have a decent shower. The water pressure is reasonable. There is an electric jug, tea and coffee facilities, a small bar fridge an ice bucket, and a side table and chairs. There is a safe and slippers provided,  and the internet is free and works reasonably well.
au2 night trip

Carlton Palace Hotel

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