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1 room, 2 adults

Extended Stay America - Anchorage - Downtown

2.5-star2.5 stars
108 E 8th Ave, Anchorage, AK, 99501, United States of America

Hotel with indoor pool, near Sullivan Arena
  • Free on-the-go breakfast and free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 153 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Service
Service could be improved
Food
Food could be better
Comfort
More comfort would be nice
Cleanliness
Could use a good cleaning

Extended Stay America - Anchorage - Downtown

from A$117
  • Studio, 1 Extra large Double Bed, Non Smoking
  • Studio, 2 Large Double Beds, Non Smoking
  • Suite, 1 Extra large Double Bed with Sofa bed, Non Smoking
  • Deluxe Studio, 1 Extra large Double Bed with Sofa bed, Non Smoking

What’s around Extended Stay America - Anchorage - Downtown

Landmarks

  • In Downtown Anchorage
  • Sullivan Arena - 20 min walk
  • Anchorage Museum - 2 min walk
  • SoNo District - 6 min walk
  • The Rooftop - 7 min walk
  • Alaska State Troopers Museum - 7 min walk
  • Dena'ina Civic and Convention Center - 8 min walk
  • Anchorage 5th Avenue Mall - 8 min walk

Getting around

  • Anchorage, AK (ANC-Ted Stevens Anchorage Intl.) - 11 min drive
  • Anchorage, AK (MRI-Merrill Field) - 4 min drive
  • Girdwood, AK (AQY) - 50 min drive
  • Anchorage Alaska Railroad Depot - 14 min walk

At a glance

Key facts

Hotel size

  • This hotel has 90 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases. Cash is not accepted. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only) *

  • Restrictions apply *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking (limited) *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free on-the-go breakfast daily
Things to do
  • Indoor pool
  • Fitness facilities
  • Hiking/biking trails nearby
Services
  • 24-hour front desk
  • Laundry facilities
Facilities
  • Year Built – 2003
  • Lift
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board
Freshen up
  • Partially open bathroom
  • Shower/tub combination
  • Free toiletries
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Fridge
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware and utensils

Extended Stay America - Anchorage - Downtown’s small print

Also known as

  • Extended Stay America Anchorage Downtown Aparthotel
  • Extended Stay America - Anchorage - Downtown Anchorage
  • Extended Stay America - Anchorage - Downtown Hotel Anchorage
  • Extended Stay America Anchorage Downtown
  • Extended Stay Deluxe Anchorage - Downtown Hotel Anchorage
  • Extended Stay Anchorage
  • Anchorage Extended Stay
  • Extended Stay America Anchorage Downtown Hotel
  • Extend Stay America Anchorage
  • Extend Stay America Anchorage
  • Extended Stay America - Anchorage - Downtown Hotel

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

  • Pool access available from 9 AM to 10 PM.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Optional extras

    Self parking costs USD 10 per stay

    Weekly housekeeping is provided; additional cleaning is offered for an extra charge of USD 10.00 per day

    Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

    5.0 From 333 reviews

    Good 6.0
    I’ve always liked staying here since it is situated Downtown and the staff are always friendly and makes sure the stay was comfortable, rooms are always comfortable and clean. Unfortunately, for this trip I was given a different room(I guess it would be my fault since I didn’t check the room when I arrived, but they have always been awesome in the past stays and didn’t have the need for it, and I’m sure I ended signing saying it had a single bed because we just sign things when we are in a hurry.) I didn’t change rooms since We came back late that day and was too tired to deal with it. Then I asked about parking and was told, “I don’t know” and to read the street sign, which by the way stated 2 hour parking with a meter or you get towed that’s why I asked since their parking lot was full. Sorry, pretty girl at the front desk you are suppose to help guests not just tinker on your phone. In the morning, I asked if they had a hair dryer, the young man at the front desk went to another room at the back for a minute then said “I don’t know if we have any.” Which was the same answer he gave to the guests he was “helping” before me. Very sad for customer service, which I think is the icing on the cake for customer satisfaction. To be fair this is a nice place to stay at, and the Asian lady that checked us out was very nice and helpful which made a start to a stressful day better.
    usFamily trip
    Fair 4.0
    hotel employees &/or management
    I had a great check-in experience, the guy at counter was really nice, polite and helpful. SInce I knew I was arriving so late (3AM) I made the reservation for that whole day & the next. (2nights). Well I got woken up with a phone call @ 11:30am from a lady at the front desk and telling me "check out time is 11am, I know you got here very late so we were giving you a little extra time, but it's check-out time" ME: "um, no my check-out isn't until tomorrow! I reserved this room until tomorrow!" The VERY RUDE lady (b****) started arguing with me until I finally told her "I made & paid for this room thru expedia, as checking in on the 2nd and check out the 4th of April, Is it the 4th today?" She then was even more snobby and told me I'm sorry ma'am" and then just hung up on me. I was so angry that she sat there and just argued with a me, THE CUSTOMER!! I know there is all kinds of people out there that they have to deal with, but when you work at a place where customer service is something that EVERY employee & manager should be standing there with a smile, greet you, and be HAPPY to HELP!! I WILL NOT stay here again. Because besides for that, the room was dirty, I don't think the maid service even vacuumed or wiped anything down. There was so much dust, dirt, probably food pieces and who knows what else on the carpet. Colored pencil and side of bed next to window, blood or something that looked alot like blood on the back-inside of toilet paper holder. Extended Stay Downto
    usOther trip
    Good 6.0
    Liked - Location to downtown, easy walking distance to restaurants & shopping. Disliked - lack of maintenance on building, leaking tub faucet in previous stay Aug. 13-17 wasn't fixed during the stay. Coffee & muffins not available one morning close to 8:30 because they hadn't been delivered to people working desk or maybe all were consumed. Housekeeping does a poor job maintaining. Sounded like they came in at 10 p.m. to clean empty rooms. Rm had clean sheets & towels but bathroom was untouched for cleaning, floor with urine around toilet, toilet dirty, sink & mirror dirty. The manager did come and personally clean the toilet, floor, sink & mirror but is NOT her job!!!! We did appreciate it and told her so. A/C didn't work in room but staff did promptly move us to another room on a different floor. Elevator door didn't want to shut on 1st floor but after ringing the bell numerous times, someone pushed the button on outside of elevator and door closed and we went up to 2nd floor and everyone promptly got off elevator and walked to other floors. We never used the elevator again. Staff at desk were as efficient as they could be but without smiles. We felt like they caught so much flack from other customers that when a courteous one came in they were prepared for the worse! I heard men chewing out the ladies at the desk.
    us1 night family trip
    Poor 2.0
    Room's fine. Staff incompetent.
    The night manager was completely incompetent. He couldn't find our reservation, and it took him an HOUR AND A HALF to check us in! He actually implied that cheaptickets was scam and that we hadn't really booked anything. Even after I showed him my reservation, he couldn't do it. He kept trying to charge us for another room, but we'd pre-paid for ours. He said he needed my proof of confirmation on paper, and I only had it on my phone. Then he asked if I could PRINT it from my phone to HIS printer (which obviously can't work!) He seemed like he did not know how to use any electronics. When I said I could email my confirmation to him to print, he didn't know how to do that! It wasn't until we got a representative from cheaptickets on the phone that SHE was able to walk him through our check in process. She was baffled that he couldn't do it himself. This all took place at MIDNIGHT with my children literally sleeping in his lobby. We were the only people he was helping and it took him an hour and half to check us in! When we were finally checked in, he had to walk us to our room and let us in, because they were OUT OF ROOM KEYS!! He said if we needed to leave our room at all, to let him know, so he could let us back in....!?!?! By this point, we only got to sleep there for 4 hours anyway, because we had to be back on the road. He didn't even offer us a discount for our inconvenience. The room was fine, but we'll never stay there again.
    Ginni, usOther trip
    Poor 2.0
    Location is prime for access to downtown Anchorage. After a long 6 hour drive, my daughter was looking forward to a warm bath. We found out through the conversation between the staff and one of the guests that there wasn't any hot water. Though disappointing, we could work with that and understood that thingsnlike this happen. However, the front staff did not address this directly during check-in, I had to ask about it. After receiving my key card, we went to park our truck in the hotel parking lot and were approached by an intoxicated man about a cigarette. Once parked, we took our bags to the assigned room and found it to partially cleaned. We had fresh towels in the bathroom and fresh bars of soap, but the kitchenette had a partially drank bottle of juice in the fridge, cabinets dirty with crumbs, the table was greasy from old food, the mirror and the windows in the main room were filthy with hand prints. We had an old sheet in one of the drawers, the lampshades were not on correctly so not covering the lightbulbs, and my bed sheets had hair and food in it. When I went to address the bedding issue the next morning, the response from the staff member was, "I will have to see if the housekeeping staff have extra sheets when they get here." There was no apology and she didn't even take down my room number. To top all of this off, my truck was broke into, stuff taken, but thankfully not trashed.
    us2 night family trip

    Extended Stay America - Anchorage - Downtown

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