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The Royal Sands & Spa All Inclusive, Cancun, Mexico

4-star4 stars
Blvd. Kukulcan, Km. 13.5, No. 32Seccion A, Segunda Etapa, Zona Htl., CancunQROO77500Mexico, (02) 8228 1927

All-inclusive beachfront resort with spa, near La Isla Shopping Mall
  • VIPVIP properties

    VIP properties have been recognised for offering exceptional service to our customers.

  • Free buffet breakfast, free WiFi, and free parking
Fabulous8.8
Beach
Beautiful beach
Cleanliness
Clean
Location
Great location
Value for money
Best value for money
1314See all 1,314 Hotels.com reviews
From 5,033 reviewsTripAdvisor Traveller Rating

The Royal Sands & Spa All Inclusive, Cancun, Mexico

from A$484
  • Double Standard Room
  • Suite, 2 Bedrooms, Fully Equipped Kitchen
  • Suite, 1 Bedroom, Fully Equipped Kitchen

At a glance

Key facts

Hotel size

  • This hotel has 340 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out
Guests staying on Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
One registered guest in each villa must be at least 25 years of age and willing to accept responsibility for the actions of all villa occupants.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 25

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club (ages 4 - 12)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free valet parking

  • Extended parking

Offsite

  • Free area shuttle

Other information

  • All-inclusive (taxes and gratuities included)
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Free buffet breakfast daily
  • 3 restaurants
  • 2 poolside bars
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Beach towels
  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
  • Outdoor tennis courts - 4
  • Full-service spa
  • Marina on site
  • Swim-up bar
  • Tennis on site
  • Arcade/game room
Services
  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 15
  • Built in 2000
  • Lift
  • Designated smoking areas
  • Garden
  • Terrace

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Individually furnished
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties
  • Dining and beverage availability limited at one or more venues

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities
  • Sailing
  • Snorkeling

Land activities
  • Bicycling
  • Tennis
  • Tennis lessons

Lessons/classes/games
  • Aerobics
  • Cooking
  • Dancing
  • Language
  • Water fitness
  • Yoga

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Onsite entertainment and activities
  • Access to offsite clubs
  • Onsite live performances
  • Theme parties

Not included
  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Windsurfing equipment
  • Premium food items
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Offsite tours
  • Transportation to offsite activities

Dining

La Veranda - Overlooking the ocean, this family restaurant specializes in international cuisine and serves lunch and dinner.

Hacienda Sisal - This restaurant specializes in Mexican cuisine and serves brunch and dinner.

Char Hut - This poolside café specializes in American cuisine and serves light fare only.

Sidelines Sports Bar - Onsite sports bar. Happy hour is offered.

The Royal Roast - This coffee shop serves light fare only.

The Royal Sands & Spa All Inclusive, Cancun, Mexico’s small print

Also known as

  • Royal Sands All Inclusive Cancun
  • Royal Sands All Inclusive
  • Royal Sands Cancun
  • Royal Sands
  • Sands All Inclusive
  • The Royal Sands Spa All Inclusive

Mandatory fees

Deposit: USD 300.00 per stay

Optional extras

Late check-out can be arranged for an extra charge of USD 500

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around The Royal Sands & Spa All Inclusive, Cancun, Mexico

Landmarks

  • In Hotel Zone
  • La Isla Shopping Mall - 17 min walk
  • Luxury Avenue Shopping Mall - 4 min walk
  • Kukulcan Plaza Shopping Mall - 4 min walk
  • Marlin Beach - 11 min walk
  • Ballenas Beach - 15 min walk
  • Tequila Museum - 16 min walk
  • Cancun Interactive Aquarium - 18 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive
  • Free self parking
  • Free valet parking
  • Extended parking
  • Free area shuttle

Recent reviews

Fabulous 8.8 From 1,314 reviews

The Royal Sands & Spa All Inclusive, Cancun, Mexico
Exceptional10.0
Awesome place
Like a cruise on land.
Glen B, au6 night trip
The Royal Sands & Spa All Inclusive, Cancun, Mexico
Good6.0
Not as good as other hotels in Cancun
The hotel is ok. It looks a little outdated, and they charge as much as other hotels that are in a much better shape. The most annoying thing about this hotel is the fact that you MUST GIVE them your room key everytime you go to the restaurant, everytime you order a drink, when you get your towels. I have been travelling to Cancun, Playa del Carmen and the Riviera Maya in general for the last 10 years and no other hotel retains your card while you dine or eat. They can see you have an all inclusive bracelet and you give them your room number and your name. That should be enough to get the service you are requesting. Just for this reason I will never go back to this hotel nor recommend it to anyone. There are only two restaurants in site and the snack bar. (And they never want to serve you at the snack bars , they ´recommend you to go to the buffet instead)
Claudia, ca4 night trip
The Royal Sands & Spa All Inclusive, Cancun, Mexico
Good6.0
We were very disappointed that our balcony was so small and had no furniture. The whole point of getting a room with a balcony is to use it. We put the chairs from the room on the balcony; however, they were too big so we couldn't sit outside...what a shame! I won't recommend your hotel because of this!
A Traveller, us4 night trip with friends
The Royal Sands & Spa All Inclusive, Cancun, Mexico
Exceptional10.0
Spontaneous getaway
I chose this resort randomly and was pleasantly surprised. It was VERY clean, great customer service and friendly employees. The Food at the restaurants was delicious. I would definitely stay here again.
A Traveller, us4 night trip
The Royal Sands & Spa All Inclusive, Cancun, Mexico
Exceptional10.0
Royal Sands is an older hotel, but very clean. Most of the staff works very hard to accommodate guests. Eduardo at Char Hut and Fernando at La Veranda were great. Food is very good. Great beach. I would definitely go back to this resort.
Gerald, us1 night trip

See all reviews

The Royal Sands & Spa All Inclusive, Cancun, Mexico

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