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The Royal Sands & Spa All Inclusive, Cancun

4 stars4 stars
Blvd. Kukulcan, Km. 13.5, No. 32Seccion A, Segunda Etapa, Zona Htl., CancunQROO77500Mexico, (02) 8228 1927
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Excellent4.4 / 5
Beach
Beautiful beach
Cleanliness
Clean
Location
Great location
Pool
Great pool
1190See all 1,190 Hotels.com reviews
From 4,026 reviewsTripAdvisor Traveller Rating

The Royal Sands & Spa All Inclusive, Cancun

Hotel Info: (02) 8228 1927

from A$393
  • Double Standard Room
  • Suite, 1 Bedroom (HOT DEAL)
  • Suite, 1 Bedroom, Fully Equipped Kitchen
  • Standard Room (HOT DEAL)
  • Suite, 2 Bedrooms, Fully Equipped Kitchen
  • Suite, 2 Bedrooms (HOT DEAL)

At a glance

Key facts

Hotel size

  • This hotel has 340 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out
Guests staying on Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
One registered guest in each villa must be at least 25 years of age and willing to accept responsibility for the actions of all villa occupants.

Required at check in

  • Minimum check-in age is 25

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club (ages 4 - 12)

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free valet parking

  • Extended parking

Offsite

  • Free area shuttle

Other information

  • All-inclusive (taxes and gratuities included)

Also known as

  • Royal Sands
  • Royal Sands All Inclusive
  • Royal Sands All Inclusive Cancun
  • Royal Sands Cancun
  • Sands All Inclusive

Mandatory fees

Deposit: USD 300.00 per stay

Optional extras

Late check-out can be arranged for an extra charge of USD 500

Babysitting/childcare is available for an extra charge

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Free buffet breakfast daily
  • 3 restaurants
  • 2 poolside bars
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Beach towels
  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
  • Outdoor tennis courts - 4
  • Full-service spa
  • Marina on site
  • Swim-up bar
  • Use of nearby fitness center (discount)
  • Tennis on site
  • Arcade/game room
Services
  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 15
  • Year Built 2000
  • Elevator/lift
  • Designated smoking areas
  • Garden
  • Terrace

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Individually furnished
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

All inclusive

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties
  • Dining and beverage availability limited at one or more venues

Not included
  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Windsurfing equipment
  • Premium food items
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Offsite tours
  • Transportation to offsite activities

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Kids' club
  • Supervised activities for children between 4 and 12 years old

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Activities and facilities/equipment
All non-motorized water sports are included.

Water activities
  • Sailing
  • Snorkeling

Land activities
  • Bicycling
  • Tennis
  • Tennis lessons

Lessons/classes/games
  • Aerobics
  • Cooking
  • Dancing
  • Language
  • Water fitness
  • Yoga

Entertainment
  • Onsite entertainment and activities
  • Access to offsite clubs
  • Onsite live performances
  • Theme parties

Dining

La Veranda - Overlooking the ocean, this family restaurant specializes in international cuisine and serves lunch and dinner.

Hacienda Sisal - This restaurant specializes in Mexican cuisine and serves brunch and dinner.

Char Hut - This poolside café specializes in American cuisine and serves light fare only.

Sidelines Sports Bar - Onsite sports bar. Happy hour is offered.

The Royal Roast - This coffee shop serves light fare only.

Recreation

On Site

  • Fitness facilities
  • Marina on site
  • Outdoor tennis courts - 4
  • Tennis on site
  • Free bicycles on site
  • Tennis lessons on site
  • Volleyball on site

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

The Royal Sands & Spa All Inclusive, Cancun’s small print

Also known as

  • Royal Sands
  • Royal Sands All Inclusive
  • Royal Sands All Inclusive Cancun
  • Royal Sands Cancun
  • Sands All Inclusive

Mandatory fees

Deposit: USD 300.00 per stay

Optional extras

Late check-out can be arranged for an extra charge of USD 500

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.4 /5 from 1190 reviews

The Royal Sands & Spa All Inclusive, Cancun
Poor1.0 / 5
Don't stay at royal sands
Will never stay here again. Was forced to move rooms mid stay.
2 night trip with friends
The Royal Sands & Spa All Inclusive, Cancun
Excellent4.0 / 5
Great resort
It was great. All inclusive, great location, great staff. I wish there was a king bed option front desk woman told us it's all doubles.
3 night romance trip
The Royal Sands & Spa All Inclusive, Cancun
Excellent4.0 / 5
Not really an all inclusive
this property is a timeshare, but they also sell rooms as all inclusive. The all inclusive includes the buffet at the property and a few restaurants off property that they will drive you to. But when you get to the restaurants, some items on the menu are an additional charge. I was disappointed to learn this, when I pay for an all inclusive, I expect to get all food and drink included, no up charges. This is not your typical all inclusive, most people there are older and own timeshares.
1 night romance trip
The Royal Sands & Spa All Inclusive, Cancun
Fair2.0 / 5
Disappointed
Not the nicest welcome. We arrived early and we're told we could not check in until 12 p.m. once noon time came we were told our rooms were ready but not yet clean. Breakfast was extremely limited with choices. Same food every day is expected at a resort but when you don't have many choices to begin with, it's just not worth it. Multiple swim up bars were nice but one pool was closed every day due to a child using it as a toilet. The pools were just not clean, ever. Anot her guest complained of getting rashes after swimming. Good thing you had the nice beach to go to. Dinners at Hacienda were nice. Lots of choices with delicious food. One of the waitresses was condescending buy aside from her, all were so great! No real activities during the day and no shows at night...kind of boring. Will probably not return as we've been to better.
4 night family trip

See all reviews

The Royal Sands & Spa All Inclusive, Cancun

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