The Royal Sands All Inclusive Resort & Spa

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Beach
Beach
Beach
Pool

Overview of The Royal Sands All Inclusive Resort & Spa

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The Royal Sands All Inclusive Resort & Spa

4.0 star property
Upscale beachfront aparthotel with spa, near La Isla Shopping Mall

9.0/10 Superb

1,599 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Microwave
The price is AU$566
Price available on 15/7/2022
Map
Blvd. Kukulcan, Km. 13.5, No. 32, Seccion A, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
Main amenities
  • 340 apartments
  • Daily housekeeping
  • Marina
  • On the beach
  • 3 restaurants and 2 poolside bars
  • Full-service spa
  • 2 outdoor pools
  • Free children's club
  • Free area shuttle
  • 4 outdoor tennis courts
  • Health club
  • Free use of bicycles
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Microwave
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest stays
  • Sheets and towels washed at 60°C

Choose dates to view prices

About this area

What's nearby

  • In Zona Hotelera
  • Costa Occidental de Isla Mujeres National Park - 16 min walk
  • La Isla Shopping Mall - 18 min walk
  • Maya Cancun Museum - 34 min walk
  • Chac Mool Beach - 35 min walk
  • Ballenas Beach - 1 min drive
  • Marlin Beach - 1 min drive
  • Aquaworld - 2 min drive
  • Isla Dorada - 4 min drive
  • Tequila Museum - 4 min drive
  • Forum Beach - 8 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive
  • Free area shuttle

About this property

The Royal Sands All Inclusive Resort & Spa

At The Royal Sands All Inclusive Resort & Spa, you can spend time at the beach enjoying beach umbrellas, volleyball, and beachside drinks, plus you'll be just a 5-minute drive from La Isla Shopping Mall. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and facials. La Veranda, one of 3 restaurants, serves international cuisine and is open for lunch and dinner. 2 poolside bars and a marina are other highlights, and apartments offer up nice touches like pillowtop beds with premium linens. Fellow travelers say good things about the pool and helpful staff.

All-inclusive

All-inclusive room rates at The Royal Sands All Inclusive Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All meals and snacks included
24-hour room service
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Snorkeling

Land activities

Bicycling
Tennis
Tennis lessons

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to offsite nightclubs
Onsite live performances
Theme parties

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, dinner, and through room service
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 4 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 25
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival
  • Guests staying on Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
  • One registered guest in each villa must be at least 25 years of age and willing to accept responsibility for the actions of all villa occupants.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 25

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • No pets or service animals allowed

Property amenities

Beach

  • On the beach
  • Beach towels
  • Beach umbrellas
  • Beach sun loungers

Pool/Spa

  • 2 outdoor pools
  • Umbrellas
  • Spa tub
  • Sauna
  • Steam room
  • Massages
  • Body wraps
  • Body treatments
  • Facials

Internet

  • Free WiFi, with speed of 25+ Mbps

Parking and transportation

  • Free extended parking on site
  • Free area shuttle

Family friendly

  • Children stay free
  • Free children's club
  • Children's pool
  • Playground
  • Babysitting (surcharge)

Food and drink

  • Microwave
  • Cleaning supplies
  • Coffee/tea maker

Dining

  • 3 restaurants and 1 coffee shop/cafe
  • 2 poolside bars, 1 beach bar, 1 swim-up bar and 1 bar
  • Snack bar/deli
  • Coffee/tea in a common area
  • 24-hour room service

Bedrooms

  • Premium bedding
  • Bed sheets provided
  • Pillow top mattress

Bathrooms

  • Shower/tub combination
  • Towels provided
  • Hair dryer
  • Eco-friendly toiletries
  • Free toiletries

Entertainment

  • 43-inch flat-screen TV with satellite service
  • Pool or billiards table
  • Air hockey
  • Arcade/game room
  • Games

Outdoor areas

  • Terrace
  • Garden

Laundry

  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • Elevator
  • Soundproofing
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Iron/ironing board
  • Luggage storage
  • Blackout drapes/curtains
  • Laptop-compatible safe
  • In-room massages
  • Gift shop/newsstand

Location highlights

  • Near the ocean
  • Near the sea
  • Near the airport

Things to do

  • Health club
  • 4 outdoor tennis courts
  • Basketball on site
  • Free bicycle rentals on site
  • Beach volleyball on site
  • Tennis lessons on site
  • Tennis on site
  • Marina on site
  • Volleyball on site
  • Surfing/boogie boarding nearby
  • Windsurfing nearby
  • Golf lessons nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Kayaking nearby
  • Boat tours nearby
  • Ecotours nearby
  • Golf nearby

Safety features

  • Fire extinguisher
  • Smoke detector
  • Window guards

General

  • 340 rooms
  • 9 floors
  • 15 buildings
  • Built in 2000
  • Traditional architecture

Restaurants on site

  • La Veranda
  • Hacienda Sisal
  • Char Hut
  • Sidelines Sports Bar
  • The Royal Roast

Special features

All-inclusive

All-inclusive room rates at The Royal Sands All Inclusive Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All meals and snacks included
24-hour room service
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Snorkeling

Land activities

Bicycling
Tennis
Tennis lessons

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to offsite nightclubs
Onsite live performances
Theme parties

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: USD 300.00 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: USD 1.40 per accommodation, per night

Optional extras

  • Late check-out can be arranged for an extra charge of USD 500 (subject to availability)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Royal Sands
Royal Sands All Inclusive
Royal Sands All Inclusive All-inclusive property Cancun
Royal Sands Cancun
Sands All Inclusive
Royal Sands All Inclusive All-inclusive property

Frequently asked questions

Overall score and ratings

9.0

Superb

9.5/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.3/10

Property conditions & facilities

9.0/10

Eco-friendliness

8/10 Very good

Lakesha, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Matias, 9-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

4-night family trip
Verified Hotels.com guest review

4/10 Fair

Time share property. Pool bar slow service. Not enough restaurants options on site. Stayed on the side with no facilities as far as restaurants. No night time activities or shows other than karaoke. Everything closes at 11.
Brook, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Yuri, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Good family vacation
We didn't realize this is a time share property. You are told at check in that the restaurants are reservation only. You have to call the same day to make a reservation. However, not being a member, you will not get a reservation. The buffet (no reservation needed) is super good and the food changes theme daily.
Catherine, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Loved it- will definitely be back
Better-than-expected stay at Royal Sands. Lovely big room, lots of facilities- no pressure selling at any time. All inclusive included alcoholic drinks (cocktails!), room service and a fantastic buffet. Loved the extra touches like a free Covid antigen test and free printing for boarding passes etc. Only one tiny, minor negative which was the bathroom- a little dated and needs an overhaul. Other than that, a very enjoyable stay.
Adam, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great Vacation
This resort is absolutely amazing. The staff is incredibly friendly and helpful. Food was wonderful. I can say enough good things. I would stay here again without hesitation and highly recommend it for your trip to Cancun.
Ben, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Nice vacation
Ashesh, 4-night romance trip
Verified Expedia guest review