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View all photos for Deluxe Creekview Twin Bed

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Deluxe Creekview Twin Bed

  • 45 sq m
  • Water view
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand Suite

Grand Suite | Living area

Grand Suite

  • 155 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Creekview King Bed

Deluxe Creekview King Bed

Deluxe Creekview King Bed

  • 45 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Golden Creekside with Balcony

Golden Creekside with Balcony

Golden Creekside with Balcony

  • 60 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Golden Grand Suite Waterfront with Terrace with Hermes Amenities & Jacuzzi with Lounge Access

Golden Grand Suite Waterfront with Terrace with Hermes Amenities & Jacuzzi with Lounge Access | City view

Golden Grand Suite Waterfront with Terrace with Hermes Amenities & Jacuzzi with Lounge Access

  • 150 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room (Premier Waterfront)

Premier Room (Premier Waterfront)

Premier Room (Premier Waterfront)

  • 50 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite | Living area

Family Suite

  • 81 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe King Room

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Deluxe King Room

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Deluxe Twin Room

  • 39 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand Suite Waterfront, with Hermes Amenities & Jacuzzi With Access to The Lounge

Grand Suite Waterfront, with Hermes Amenities & Jacuzzi With Access to The Lounge | Living area

Grand Suite Waterfront, with Hermes Amenities & Jacuzzi With Access to The Lounge

  • 140 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

At a glance

Hotel size

  • 150 rooms
  • Arranged over 15 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a negative COVID-19 test result

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
  • At check-in, guests must provide a negative COVID-19 test result
  • Negative COVID-19 test result requirement applies to all guests aged 12 and older

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, covered on-site self-parking
  • Free secured, covered on-site valet parking
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Ferry terminal shuttle*
  • Bus station shuttle*

Off-site

  • Shopping centre shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 restaurants
  • 2 coffee shops
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Childcare in room (surcharge)
  • Children's menu
  • Children's games
  • Art supplies
  • Lifeguard on site

What to do

  • Shopping

Working away

  • 24-hour business centre
  • Meeting rooms
  • Co-working spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Free food/drink shopping service
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bike hire
  • Bike storage
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2001
  • Safe-deposit box at front desk
  • Rooftop terrace
  • 24-hour fitness centre
  • An outdoor pool
  • Bike parking
  • Full-service spa
  • Massage/treatment rooms
  • At least 80% of food locally sourced
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Lockers available

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Accessible bus station shuffle

Room amenities

Be entertained

  • MP3 docking station
  • DVD player
  • Flat-screen television
  • Premium TV channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Espresso maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Individually decorated

Freshen up

  • Separate bath and shower
  • Rainfall shower heads
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Reviews

8.8

Fabulous

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Hamad, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Saeed, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The staff were friendly and welcoming. I forgot my wallet at the hotel and they brought it to the airport for me - outstanding service!
Graham, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

bibizohreh, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The staff were extremely friendly and accommodating. I did not have one issue nor bad experience. I am certain that if I had, it would have been resolved quickly and professionally.
Ahmad, 1-night trip with friends
Verified Expedia guest review

4/10 Fair

The staff told me one price for a driver then charged me more afterwards. If you want to
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

2/10 Poor

2-night trip
Verified Expedia guest review

8/10 Very good

Loyber, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Hotel room was clean and spacious. Breakfast menu options were a bit repetitive. Staff and service was excellent.
7-night family trip
Verified Expedia guest review