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Westgate Lakes Resort & Spa Universal Studios Area, Orlando, United States of America

4-star4 stars
9500 Turkey Lake RdOrlandoFL32819United States of America, (02) 8228 1927

4-star resort with 3 restaurants, near SeaWorld® Orlando
  • VIPVIP properties

    VIP properties have been recognised for offering exceptional service to our customers.

  • Free WiFi and free parking
Good7.6
Service
Fantastic service
Room
Great room
Location
Great location
Cleanliness
Quite clean
2154See all 2,154 Hotels.com reviews
From 5,928 reviewsTripAdvisor Traveller Rating

Westgate Lakes Resort & Spa Universal Studios Area, Orlando, United States of America

from A$192
  • Studio (Villa)
  • Villa, 2 Bedrooms
  • Villa, 3 Bedrooms
  • Villa, 1 Bedroom
  • Deluxe Villa, 1 Bedroom
  • Room (Resort Select)

At a glance

Key facts

Hotel size

  • This hotel has 1,990 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is 10 AM
  • Express check-in/out
This property requires USD 50 credit card deposit or USD 200 cash deposit at check-in for incidentals. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets allowed (dogs and cats only) *

  • Restrictions apply *

  • 1 per room (up to 60 lb)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

  • Valet parking *

Offsite

  • Free area shuttle

  • Free shopping center shuttle

  • Free theme park shuttle

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Full breakfast (surcharge)
  • 3 restaurants
  • 2 poolside bars
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Barbecue grills
Things to do
  • Number of outdoor pools - 7
  • Children's pool
  • Fitness facilities
  • Outdoor tennis courts - 2
  • Full-service spa
  • Spa treatment room(s)
  • Marina on site
  • Pool umbrellas
  • Number of spa tubs - 7
  • Steam room
  • Sauna
  • Arcade/game room
  • Billiards or pool table
Working away
  • 24-hour business centre
  • Conference space
  • Meeting rooms 10
  • Conference space size (feet) - 25000
  • Conference space size (meters) - 2323
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 28
  • Built in 1984
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Sofa bed
Things to enjoy
  • Separate dining area
  • Separate sitting area
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Fridge
  • Microwave
More
  • Weekly housekeeping provided
  • In-room safe

Special features

Spa

Serenity Spa has 12 treatment rooms. Services include massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a spa tub.

Children under 18 years old are not allowed in the spa without adult supervision.

Dining

Drafts Sports Bar & Grill - This family restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Sids Bistro - This delicatessen serves breakfast, lunch, and light fare. Open daily.

Cordovano Joe's - This restaurant specializes in pizza and serves lunch and dinner. Open daily.

The Marketplace - This delicatessen specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.

Westgate Lakes Resort & Spa Universal Studios Area, Orlando, United States of America’s small print

Also known as

  • Westgate Lakes Resort Universal Studios Area Orlando
  • Westgate Lakes Resort Universal Studios Area
  • Westgate Lakes Universal Studios Area Orlando
  • Westgate Lakes Universal Studios Area
  • Westgate Lakes Resort Spa Universal Studios Area
  • Westgate Lakes Hotel Orlando
  • Westgate Lake Resort Spa
  • Westgate Lakes Orlando
  • Westgate Lakes Resort Spa Universal Studios Area

Policies

Parcel deliveries, handling, and storage are subject to a fee. Photo ID will be required to claim package(s) and must match the name on the package(s). Payment will be due at time of package claim. Any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender, or may become the property of the resort. The property is not responsible for lost and/or stolen packages. For more details, please contact the property using the information on the reservation confirmation received after booking.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Children under 18 years old are not allowed in the spa without adult supervision.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Deposit: USD 50 per stay

Pet deposit: USD 100.00 per stay

  • Resort fee: USD 12.99 per accommodation, per night

Resort fee inclusions:

  • Fitness center access
  • Sporting facilities or equipment
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • In-room safe
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Valet parking is available for an extra charge

Breakfast costs between USD 6.95 and USD 12.95 per person (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of USD 170.00 per accommodation, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Westgate Lakes Resort & Spa Universal Studios Area, Orlando, United States of America

Landmarks

  • SeaWorld® Orlando - 34 min walk
  • Discovery Cove - 39 min walk
  • Aquatica - 2.3 mi / 3.7 km
  • I-Drive 360 - 3 mi / 4.8 km
  • Ripley's Believe It or Not - 2.7 mi / 4.4 km
  • Titanic the Experience - 2.9 mi / 4.6 km
  • Coca-Cola Orlando Eye - 3 mi / 4.8 km
  • Sleuth's Mystery Dinner Show - 3 mi / 4.8 km

Getting around

  • Orlando, FL (MCO-Orlando Intl.) - 20 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 21 min drive
  • Orlando, FL (SFB-Orlando Sanford Intl.) - 45 min drive
  • Orlando Amtrak Station - 18 min drive
  • Winter Park Station - 25 min drive
  • Kissimmee Station - 27 min drive
  • Free self parking
  • Valet parking (surcharge)
  • Free area shuttle
  • Free shopping center shuttle
  • Free theme park shuttle

Recent reviews

Good 7.6 From 2,154 reviews

Westgate Lakes Resort & Spa Universal Studios Area, Orlando, United States of America
Fair4.0
Time Share - I thought those scams had stopped!
The hotel was fine, not well cleaned but the interesting part was the check in. We did a regular check in and were then herded to the "guest services" desk where we were asked if we wanted to have a free breakfast. Of course we said sure, what's the deal? We were tgen told that if we go to the breakfast we would also get $75 cash and a VIP card that would get us use of the resorts equipment including kayaks that we could use on the lake. All that we would have to do is listen to a sales pitch. We were tired and not thinking straight so we agreed and were then asked to leave a $20 deposit to lock in our place which I stupidly handed over (I'd been driving all day). We asked where the bar was so ee could get a drink before retiring for the night and were directed to a bar that was already closed. We woke up and read the agreement that I barely remember signing and realised what we had agreed to and then left the resort without wasting what is claimed to be 90 minutes but sounds more like 3.5 hours! I then read the other reviews and realised that I probably should have paid more attention when booking this room.
Hayden, au1 night romance trip
Westgate Lakes Resort & Spa Universal Studios Area, Orlando, United States of America
Fair4.0
Filthy and disgusting.
So the first two rooms were absolutely filthy. Mold, garbage, dirty counters, feces on cabinet, urine around toilet, shower to dirty to go barefoot in. Smelled. Obvious dirt around edge of room. Just gross. We got some help to switch rooms but second was just as bad. I have stayed in 1 star motels that are much nicer. Shabby furniture, sagging beds. Finally after contacting hotels.com we got help and put into a nicer upgraded room that was in a new building. It was very clean and very nice however the first 2 rooms took half of the evening to switch. I would not gamble on this property again.
james, us3 night trip
Westgate Lakes Resort & Spa Universal Studios Area, Orlando, United States of America
Exceptional10.0
Giving 110%
It was a beautiful view with phenomenal services.
Samantha, us2 night trip
Westgate Lakes Resort & Spa Universal Studios Area, Orlando, United States of America
Very Good8.0
Nice Place but Parking Issues.
The resort was nice and the service was wonderful. The only issue that we had was the lack of parking. It is a long walk from the parking garage and it was late at night. There should be a phone or service to let them know you need a ride (as it was late there was none). Overall comfortable bed, clean, full size washer and dryer and close to pool (as they have many). Had a quick bite at Drafts sports bar where we had great service and good food at a reasonable price.
Jennifer, us1 night trip
Westgate Lakes Resort & Spa Universal Studios Area, Orlando, United States of America
Exceptional10.0
I had a great time for my weekend. Everything was close by and there was a lot to do
Jessica, us2 night trip

See all reviews

Westgate Lakes Resort & Spa Universal Studios Area, Orlando, United States of America

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