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Portrait Firenze - Lungarno Collection

Photo gallery for Portrait Firenze - Lungarno Collection

Lobby lounge
Suite, River View (Portrait)
Minibar, in-room safe, desk, blackout curtains
Suite (Timeless)
View from room

Overview of Portrait Firenze - Lungarno Collection

Portrait Firenze - Lungarno Collection

5.0 star property
Riverfront hotel with spa, near Historic Center - Downtown

9.6/10 Exceptional

259 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Internet access
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
The price is AU$1,383
Price available on 13/12/2022
Map
Lungarno degli Acciaiuoli, 4, Florence, FI, 50123

Room options

About this area

What's nearby

  • In Duomo
  • Historic Center - Downtown - 1 min walk
  • Ponte Vecchio - 3 min walk
  • Uffizi Gallery - 4 min walk
  • Cathedral of Santa Maria del Fiore - 10 min walk
  • Piazza di Santa Maria Novella - 7 min drive
  • Piazza del Duomo - 9 min drive
  • Piazza della Signoria - 20 min drive
  • Palazzo Vecchio - 10 min drive
  • Pitti Palace - 22 min drive

Getting around

  • Florence Airport, Peretola (FLR) - 24 min drive
  • Florence (ZMS-Santa Maria Novella Train Station) - 13 min walk
  • Florence Santa Maria Novella Station - 14 min walk
  • Porta al Prato Station - 20 min walk
  • Cascine Station - 24 min walk
  • Airport pick-up service
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

Restaurants

  • Mangia Pizza - 2 min walk
  • Vecchio Vicolo - 2 min walk
  • Cacio Vino Trallallà - 3 min walk
  • Mangiafoco - 3 min walk
  • Trattoria Antico Fattore - 3 min walk

About this property

Portrait Firenze - Lungarno Collection

Located just 4.6 mi (7.4 km) from the airport, Portrait Firenze - Lungarno Collection offers pick-up service (available 24 hours). Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. A bar/lounge and a snack bar/deli are offered, and in-room conveniences at this luxurious hotel include refrigerators and microwaves. Fellow travelers like the helpful staff and family-friendly amenities.

Languages

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Social distancing

Social distancing measures in place

Safety measures

Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 37 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 3 children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome
  • Food and water bowls and litter boxes available

Internet

  • Free WiFi in public areas
  • WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) in rooms*

Parking

  • Onsite valet parking (EUR 39 per day)

Transfers

  • Airport pickup on request (available 24 hours)*
  • Train station shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Childcare in room (surcharge)

What to do

  • Access to nearby health club
  • Golfing nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 2014
  • Safe-deposit box at front desk
  • Full-service spa

Accessibility

  • Elevator

Languages

  • English
  • French
  • Italian
  • Spanish

Room amenities

Be entertained

  • iPad
  • DVD player
  • LCD television
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • WiFi (surcharge) (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Phone

Food and drink

  • Refrigerator
  • Microwave
  • Cookware, dishes, and utensils

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

Optional extras

  • WiFi is available in guestrooms for EUR 0.1 per stay (rates may vary)
  • Buffet breakfast is offered for an extra charge of EUR 40 per person (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 70 per vehicle. Maximum occupancy 2
  • Train station pick-up and train station drop-off service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 50 per accommodation, per stay

Parking

  • Valet parking costs EUR 39 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place and guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector and a security system on site.

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Lungarno Suites
Lungarno Suites House
Lungarno Suites House Florence
Portrait Firenze Hotel Florence
Portrait Firenze Hotel
Portrait Firenze Florence
Portrait Firenze
Portrait Firenze - Lungarno Collection Hotel
Portrait Firenze - Lungarno Collection Florence
Portrait Firenze - Lungarno Collection Hotel Florence

Frequently asked questions

Does Portrait Firenze - Lungarno Collection offer free cancellation for a full refund?
Yes, Portrait Firenze - Lungarno Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Portrait Firenze - Lungarno Collection?
As of 29 Nov 2022, prices found for a 1-night stay for 2 adults at Portrait Firenze - Lungarno Collection on 13 Dec 2022 start from AU$1,383, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Portrait Firenze - Lungarno Collection?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Portrait Firenze - Lungarno Collection?
Yes, dogs are welcome. There's a charge of EUR 50 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls and litter boxes are available.
Is parking offered on site at Portrait Firenze - Lungarno Collection?
Yes. Valet parking costs EUR 39 per day.
Is airport shuttle service offered by Portrait Firenze - Lungarno Collection?
Yes, a shuttle from the airport to the hotel is available. The charge is EUR 70 per vehicle.
What are the check-in and check-out times at Portrait Firenze - Lungarno Collection?
You can check in from 2:00 PM - midnight. Check-out time is noon.
What is there to do at Portrait Firenze - Lungarno Collection and nearby?
Portrait Firenze - Lungarno Collection has a spa and access to a nearby health club.
Are there restaurants at or near Portrait Firenze - Lungarno Collection?
Yes, there's an onsite restaurant. Nearby restaurants include Trattoria Nella (3-min walk), Buca Poldo (3-min walk), and Golden View Open Bar (3-min walk).
What's the area around Portrait Firenze - Lungarno Collection like?
Portrait Firenze - Lungarno Collection is located by the river in Duomo, a short 1-minute walk from Historic Center - Downtown and 3 minutes' walk from Ponte Vecchio. Travelers say this hotel is in a good location.

Overall score and ratings

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Exceptional

Top Notch Service
Upon arrival, our bags were whisked away and we were offered welcome drinks. It was mid afternoon and we were hungry, but many restaurants were closed. The staff quickly made a recommendation and called the restaurant to reserve a table for us. At night, a menu of different pillows were offered. Overall, the location was perfect. The room itself was clean though not overly spacious. The service was top-notch. Highly recommend if you’re willing to splurge a bit.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Staff and the hotel itself were fantastic, couldn’t fault it on any level!
john, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Leonard, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Portrait
The stay was great , the staff was great 👍
Talal, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clare, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Robert, 3-night trip
Verified Expedia guest review

2/10 Poor

It's not a hotel. It's more like furnished service apartment with bad quality in service.
Mazen, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Yehudis, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Best stay in Florence
Unbelievable experience. I can’t wait to go back.
Gina, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Everyone from the housekeeping services to the restaurant could not have been more welcoming. I had personal escorts walking me to different offsite locations (ATM, Salon, etc.) just to be just I made it. I will definitely be a return guest.
Gina, 1-night family trip
Verified Hotels.com guest review