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SpringHill Suites by Marriott New Orleans DT/Convention Ctr, New Orleans

3 stars3 stars
301 Saint Joseph StNew OrleansLA70130United States of America, (02) 8228 1927
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Excellent4.1 / 5
Service
Fantastic service
Breakfast
Tasty breakfast
Location
Great location
Value for money
Fairly good value for money
588See all 588 Hotels.com reviews
From 523 reviewsTripAdvisor Traveller Rating

SpringHill Suites by Marriott New Orleans DT/Convention Ctr, New Orleans

Hotel Info: (02) 8228 1927

from A$165
  • Suite, Multiple Beds
  • Studio
  • Suite
  • Group Rate
  • Suite, 1 Bedroom

At a glance

Key facts

Hotel size

  • This hotel has 208 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation.

Required at check in

  • Minimum check-in age is 21

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • SpringHill Suites Marriott Hotel New Orleans Downtown
  • SpringHill Suites Marriott New Orleans Downtown
  • SpringHill Suites Marriott New Orleans Downtown Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Valet parking costs USD 35.00 per day

In the hotel

Food and drink
  • Free buffet breakfast
  • Snack bar/deli
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Fitness facilities
  • Spa tub
  • Golfing nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 5
  • Meeting rooms 6
  • Conference space size (feet) - 3700
  • Conference space size (meters) - 344
  • Computer station
Services
  • 24-hour front desk
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Sofa bed
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 25-inch TV
  • Pay movies
  • Premium TV channels
  • Video-game console
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

SpringHill Suites by Marriott New Orleans DT/Convention Ctr, New Orleans’s small print

Also known as

  • SpringHill Suites Marriott Hotel New Orleans Downtown
  • SpringHill Suites Marriott New Orleans Downtown
  • SpringHill Suites Marriott New Orleans Downtown Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Valet parking costs USD 35.00 per day

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around SpringHill Suites by Marriott New Orleans DT/Convention Ctr, New Orleans

Landmarks

  • In Lower Garden District
  • National World War II Museum (0.3 mi / 0.4 km)
  • Ernest N. Morial Convention Center (0.3 mi / 0.5 km)
  • Mercedes-Benz Superdome (1.4 mi / 2.2 km)
  • Jackson Square (1 mi / 1.7 km)
  • French Market (1.2 mi / 2 km)

Getting around

  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) 23-min drive
  • New Orleans Union Passenger Terminal 16-min walk
  • Valet parking (surcharge)

Recent reviews

Excellent 4.1 /5 from 588 reviews

SpringHill Suites by Marriott New Orleans DT/Convention Ctr, New Orleans
Outstanding5.0 / 5
fun times
Had a great time in New Orleans and this hotel made it all the better
3 night trip with friends
SpringHill Suites by Marriott New Orleans DT/Convention Ctr, New Orleans
Excellent4.0 / 5
asked for joining rooms didn't get them
2 night family trip
SpringHill Suites by Marriott New Orleans DT/Convention Ctr, New Orleans
Good3.0 / 5
Good location but overpriced
The location was great. However we arrived and wasn't happy having to pay $35 for parking when already paying over 200 a night. Get to the room and it had gum on the walls so they moved us. The pool is pretty small but clean. The beds were comfortable. I was not impressed with the breakfast I would call it a bland hot/cold continental vs a buffet style. For the price I was really let down and won't returning.
1 night trip with friends
SpringHill Suites by Marriott New Orleans DT/Convention Ctr, New Orleans
Poor1.0 / 5
Thief, filth, bugs, hookers not Marriott standards
Pros -Great breakfast, food was fresh and area was clean and maintain by a staff throughout the event. The breakfast staff were attentive and funny, just awesome. The location of the hotel was fairly close to attractions and valet was efficient. Cons -Extremely out dated and filthy, the carpet was stained everywhere and dirty. Front desk staff never acknowledge you walking in or out. Room was barley functional once you pulled out the sleeper sofa since it blocked exit from anyone from far side of room. The main bed had a strange dried splashed red stains with debris on one side and bugs in main sheets. When we used the dnd sign a half naked hooker knocked on room door and solicit my son. Room service was too busy stealing from us to clean. Whenever our things that we brought to the hotel went missing or were heavily used, it had happen while we were gone. Hair was left everywhere and dirty shower/tub were a constant issue. Noise from party busses would shake the room and wake everyone up every 30mins or so. We have always thought of Marriott having high standards, this has made us think twice. We also felt others should know about our experience so this will be on others minds as a possible worst case scenario since that's what bad reviews are for.
3 night trip
SpringHill Suites by Marriott New Orleans DT/Convention Ctr, New Orleans
Outstanding5.0 / 5
Wow!
Very Friendly staff. Always told me "welcome back! " when I came back from the convention. Also breakfast was always stocked full and fast and convenient. The staff always seemed to be in high spirits and some even hummed a tune while restocking the breakfast bar. Very pleasant experience, I am so impressed!
4 night business trip

See all reviews

SpringHill Suites by Marriott New Orleans DT/Convention Ctr, New Orleans

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