hotels

Photo gallery for Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

Water park
15 outdoor pools, pool umbrellas, pool loungers
Restaurant
Ecotours
Suite Ocean Front Adults | View from room

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

5.0 star property

Reviews

9.4 out of 10
Exceptional

About this property

Adults-only beachfront property with spa, near Xenses Park
  • Connecting rooms available

Explore the area

Map
Carr. Chetumal - Puerto Juárez Km. 282, Playa del Carmen, QROO, 77710
  • Cenote Santa Cruz
    ‪9 min walk‬
  • Xenses Park
    ‪4 min drive‬
  • Xcaret Eco Theme Park
    ‪5 min drive‬
  • Playa Del Carmen, Quintana Roo (PCM)
    ‪10 min drive‬
Couples treatment room(s), sauna, hot tub, steam room

Spa

The on-site spa has 20 treatment rooms including couples treatment rooms. The property's spa offers deep-tissue massages, hot stone massages, prenatal massages, and sports massages. Types of treatments available include aromatherapy, Ayurvedic treatments, body scrubs, and body wraps. Other on-site facilities include a steam room and a sauna.

Couples treatment room(s), sauna, hot tub, steam room
Couples treatment room(s), sauna, hot tub, steam room
What guests liked about the spa

The spa at this property is breathtaking and offers an amazing experience with top-notch facilities and exceptional service.

At a glance

DONE

Hotel size

    • 900 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 4 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, uncovered on-site self-parking
    • Free secured, uncovered on-site valet parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Free airport shuttle (available 24 hours)*
DONE

Other information

    • Designated smoking area (fines apply)
    • Caters to adults only

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Common areas

  • Wheelchair accessible (may have limitations)
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Reviews

9.4 out of 10
Exceptional

Reviews