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Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

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Junior Suite Ocean View | Beach/ocean view
On the beach, white sand, free beach cabanas, beach umbrellas
15 outdoor pools, pool umbrellas, lifeguards on site
15 outdoor pools, pool umbrellas, lifeguards on site
15 outdoor pools, pool umbrellas, lifeguards on site

Overview of Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

5.0 star property
Adults-only beachfront property with spa, near Xcaret Eco Theme Park

9.2/10 Superb

1,190 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
The price is AU$1,135
Price available on 17/2/2023
Map
Carr. Chetumal - Puerto Juárez Km. 282, Playa del Carmen, QROO, 77710

Room options

About this area

What's nearby

  • On the beach
  • Xcaret Eco Theme Park - 1 min walk
  • Ferry to Cozumel - 2 min walk
  • Xplor Theme Park - 4 min drive
  • Quinta Avenida - 18 min drive
  • Playa del Carmen Main Beach - 19 min drive
  • Playa del Carmen Maritime Terminal - 19 min drive
  • Playacar Golf Club - 20 min drive
  • Mamitas Beach - 23 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 61 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 13.1 miles/21.1 km
  • Free airport shuttle

Restaurants

  • El Gran Taco - 8 min drive
  • Perché no - 8 min drive
  • Hot Casual Food - 9 min drive
  • Nativo - 9 min drive
  • El Hongo - 10 min drive

About this property

Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only

At Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only , you can hit the beach to retreat to a free cabana or enjoy the shade from a beach umbrella, plus you'll only be steps from Xcaret Eco Theme Park. 15 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Dining choices include 10 restaurants, and the 3 swim-up bars are great places to grab a cold drink. Other highlights at this luxurious property include 12 bars/lounges, a free airport shuttle and a snack bar/deli.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

English, French, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 900 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets allowed (dogs and cats only, 1 per room, up to 9 lb per pet)*
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, uncovered on-site self-parking
  • Free secured, uncovered on-site valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Free airport shuttle (available 24 hours)*

Other information

  • Smoke-free property
  • Caters to adults only

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • 10 restaurants
  • 12 bars/lounges
  • 3 swim-up bars
  • 2 coffee shops
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

What to do

  • On the beach
  • Free beach club
  • Ecotours
  • Hiking/biking trails
  • Access to nearby outdoor pool
  • Zip-lining nearby

Working away

  • 24-hour business centre
  • Conference centre (26372 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Free beach cabanas
  • Free bike hire
  • Beach towels
  • Beach umbrellas
  • Pool umbrellas

Facilities

  • 15 outdoor pools
  • Art gallery on site
  • Designer shops on site
  • Shopping centre on site
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • French
  • Italian
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • Smart television
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Stocked minibar (select free items)
  • Espresso maker
  • Dressing gowns and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Premium bedding
  • Memory-foam mattress

What to enjoy

  • Balcony
  • Individually furnished

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Mobile key entry

Special features

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Spa

The on-site spa has 20 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Mercado San Juan – On-site buffet restaurant.
Arenal – This restaurant overlooks the ocean. Open daily.
Chino Poblano – On-site fine-dining restaurant. Reservations are required. Open daily.
Ta Xhido – On-site restaurant. Reservations are required. Open daily.
Encanta – On-site fine-dining restaurant. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
The property is a member of Preferred Hotels & Resorts.

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 150 per pet, per stay

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Guests can rest easy knowing that there's a smoke detector on site.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Hotel Xcaret Arte All Fun Inclusive
Hotel Xcaret Arte All Inclusive Adults Only
Hotel Xcaret Arte All Fun Inclusive Adults Only
Hotel Xcaret Arte All Parks Tours / All Fun Inclusive
Hotel Xcaret Arte All Parks / All Fun Inclusive Adults Only

Frequently asked questions

Does Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only offer free cancellation for a full refund?
Yes, Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?
As of 8 Feb 2023, prices found for a 1-night stay for 2 adults at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only on 17 Feb 2023 start from AU$1,135, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?
Yes, there are 15 outdoor pools.
Are pets allowed at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?
Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 9 lb per pet. There's a charge of USD 150 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?
You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only and nearby?
Have fun with on-site activities such as cycling and hiking. Additional recreation on-site includes ecotours. Indulge in a treatment at the spa and enjoy a swim in one of the 15 outdoor swimming pools. Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only also has 3 swim-up bars and a Turkish bath, as well as access to a nearby outdoor pool.
Are there restaurants at or near Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only ?
Yes, there are 10 on-site restaurants, featuring ocean views. Nearby restaurants include Perché no (3.7 mi), El Gran Taco (3.9 mi) and Hot Casual Food (4.2 mi).
Does Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only like?
Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only is located by the river, a short 1-minute walk from Xcaret Eco Theme Park and 2 minutes' walk from Ferry to Cozumel.

Reviews

9.2

Superb

9.7/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.7/10

Property conditions & facilities

9.7/10

Eco-friendliness

Reviews

10/10 Exceptional

Ruby, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Francisco, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing hotel
The hotel is amazing and service was great. One of the best hotels I’ve stayed. 10/10. Highly recommended.
Rodrigo, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Amazing. World class experience. Have never had so much attention any other place world wide
Lucia, 7-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel
Angelica, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Luxury only a bus ride away
The hotel itself was wonderful. Endless options of places to eat, things to do, and ways to relax. It is expensive but the cost buys you luxury. The only major downside is the amount of time you spend on a bus. As nice as the bus may be (his and her separate toilets), it is still a bus and that doesn't scream luxury. The Chichen Itza excursion that we took, despite the site only being 2hr 30minutes away from the hotel, we spent more than 7 hours on the coach that day and didn't get stuck in traffic once. It was because we kept taking detours to other hotels or to pick up other passengers. It meant we actually spent only about an hour at Chichen Itza which was barely enough time for a quick guided tour let alone any time for ourselves to explore the site.
Richard, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jose, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

love it
Verified Expedia guest review