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Quest Southbank

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Reception
Deluxe Three Bedroom Apartment | Terrace/patio
Deluxe Three Bedroom Apartment | Terrace/patio
Deluxe Two Bedroom Apartment	 | Living area | 40-inch LED TV with digital channels, TV, DVD player
Two Bedroom Apartment | Private kitchen | Fridge, microwave, stovetop, dishwasher

Overview of Quest Southbank

VIP Access

Quest Southbank

4.5 star property
4.5-star aparthotel with restaurant, near Melbourne Theatre Company

8.6/10 Fabulous

863 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Airport transfer
  • Gym
  • Kitchen
  • Non-smoking
The price is AU$231
Price available on 11/12/2022
Map
12-16 Kavanagh Street, Melbourne, VIC, 3006

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About this area

What's nearby

  • In Melbourne Central Business District
  • Crown Casino and Entertainment Complex - 14 min walk
  • SEA LIFE Melbourne - 6 min drive
  • Melbourne Convention and Exhibition Centre - 5 min drive
  • Collins Street - 7 min drive
  • Rod Laver Arena - 5 min drive
  • Princess Theatre - 9 min drive
  • Melbourne Central - 10 min drive
  • Melbourne Cricket Ground - 10 min drive
  • Queen Victoria Market - 11 min drive
  • Aami Park - 8 min drive

Getting around

  • Melbourne, VIC (MEB-Essendon) - 21 min drive
  • Melbourne Airport (MEL) - 25 min drive
  • Melbourne, VIC (AVV-Avalon) - 44 min drive
  • Flinders Street Station - 9 min walk
  • Spotswood Station - 9 min drive
  • Spencer Street Station - 22 min walk
  • Melbourne Central Station - 22 min walk
  • Flagstaff Station - 22 min walk
  • Parliament Station - 23 min walk
  • Airport pickup service

Restaurants

  • Soprano's Restaurant & Pizzeria - 3 min walk
  • Bond Store - 5 min walk
  • The Deck - 5 min walk
  • Belgian Beer Cafe - 6 min walk
  • Aria Bar & Lounge - 6 min walk

About this property

Quest Southbank

Quest Southbank puts you within a 10-minute drive of Crown Casino and Entertainment Complex and offers an airport shuttle (available 24 hours) for AUD 83 per vehicle. Guests can visit the fitness centre for a workout or grab a bite to eat at Saporito Cafe Bar & Grill, which serves breakfast and lunch. A sauna and a snack bar/deli are other highlights, and apartments offer conveniences such as kitchens and washers/dryers. Fellow travellers say great things about the comfortable beds and airport proximity.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, Hindi, Indonesian, Russian, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Property amenities

Pool/Spa

  • Sauna

Internet

  • Free WiFi

Parking and transport

  • Self parking on site (AUD 35 per night)
  • 24-hour pick-up airport shuttle (surcharge)
  • Limo/town car service
  • Car recommended

Family friendly

  • Cots (infant beds): AUD 10 per night
  • Children stay for free (see details)

Restaurants on site

  • Saporito Cafe Bar & Grill

Kitchen

  • Fridge
  • Stovetop
  • Microwave
  • Dishwasher
  • Espresso maker
  • Electric kettle
  • Toaster
  • Cookware/dishes/utensils

Dining

  • Cooked-to-order breakfast available for a fee weekends 7:00 AM–1:00 PM: AUD 25-25 for adults and AUD 25-25 for children
  • 1 restaurant and 1 coffee shop/cafe
  • Snack bar/deli
  • Room service available

Bedrooms

  • Bed sheets provided
  • Alarm clock
  • Rollaway/extra beds: AUD 50.0 per day

Bathrooms

  • Combined shower/bath
  • Hairdryer
  • Towels provided
  • Free toiletries

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • 40-inch LED TV with cable/satellite service
  • DVD player

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry service

Work spaces

  • 24-hour business centre
  • Computer station
  • Desk

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Soundproofing
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Free newspapers (reception)

Location highlights

  • Near a metro station
  • In the city centre
  • In the entertainment district

Things to do

  • Fitness centre

Safety features

  • Security system
  • Smoke detector
  • Window guards

General

  • 93 rooms
  • 22 floors
  • 1 building

Special features

Dining

Saporito Cafe Bar & Grill – This café serves breakfast, brunch, lunch and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Refundable deposits

  • Deposit: AUD 300 per stay

Optional extras

  • Breakfast costs between AUD 25 and AUD 25 for adults, and AUD 25 and AUD 25 for children (approximately)
  • Airport shuttle service is offered for an extra charge of AUD 83 per vehicle. Maximum occupancy 4
  • Early check-in can be arranged for an extra charge of AUD 25 (subject to availability)
  • Late checkout can be arranged for an extra charge of AUD 50 (subject to availability)
  • Credit card charges are subject to an extra charge

Children & extra beds

  • Cots/infant beds are available for AUD 10 per night
  • Rollaway beds are available for AUD 50.0 per day

Parking

  • Self-parking costs AUD 35 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Guests can rest easy knowing that there's a smoke detector, a security system and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Quest Apartment Southbank
Quest Southbank
Southbank Quest
Quest Southbank Apartment
Quest Southbank Melbourne
Quest Southbank Aparthotel
Quest Southbank Aparthotel Melbourne

Frequently asked questions

Does Quest Southbank offer free cancellation for a full refund?
Yes, Quest Southbank does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Quest Southbank?
As of 5 Dec 2022, prices found for a 1-night stay for 2 adults at Quest Southbank on 11 Dec 2022 start from AU$231, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Quest Southbank?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Quest Southbank?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Quest Southbank?
Yes. Self-parking costs AUD 35 per night.
Is an airport shuttle service offered by Quest Southbank?
Yes, a shuttle from the airport to the hotel is available. The charge is AUD 83 per vehicle.
What are the check-in and check-out times at Quest Southbank?
You can check in from 2:00 PM - midnight. There's a charge of AUD 25 for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge of AUD 50 (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Quest Southbank and nearby?
Quest Southbank has a sauna and a fitness centre.
Are there restaurants at or near Quest Southbank?
Yes, there's an on-site restaurant, Saporito Cafe Bar & Grill. Nearby restaurants include Soprano's Restaurant & Pizzeria (3-min walk), Bond Store (5-min walk) and The Deck (5-min walk).
Does Quest Southbank have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes an espresso maker, a toaster and cookware.
What's the area around Quest Southbank like?
Quest Southbank is in Melbourne Central Business District, a short 9-minute walk from Flinders Street Station and 14 minutes' walk from Crown Casino and Entertainment Complex. Travellers love the aparthotel's prime location.

Overall score and ratings

8.6

Fabulous

8.5/10

Cleanliness

8.5/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8/10 Very good

Jeonghyun, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Lloyd, 1-night trip
Verified Wotif guest review

8/10 Very good

Convenient location, clean room but beds were quite uncomfortable and car park was very tight. Would still stay again.
Kerrie, 3-night family trip
Verified Wotif guest review

8/10 Very good

Location is perfect for most attractions and entertainment venues.
Martin, 3-night trip with friends
Verified Wotif guest review

8/10 Very good

Reception upon check in was not very friendly, nor did he advise at all that he was about to take full payment. This was fine, but he just starting processing it, without explanation. Two of the 3 lifts weren't working at times.
Karen, 3-night family trip
Verified Wotif guest review

10/10 Exceptional

Fabulous location, family friendly, lovely staff, highly recommend
KARYN, 1-night family trip
Verified Wotif guest review

8/10 Very good

Good location, walkable to CBD and other locations in Southbank like the South Melbourne Market. Check-in team / room reservation team was super efficient with check-in done in like 5 mins, quick response to messages and answering calls (book airport transfer). We asked for fresh towels for next day and they were delivered to our apartment after a short while. Friendly housekeeping staff everywhere, from outside our apartment to those we met in the lift or corridor. We stayed in a 2 bedroom 2 bath apartment and we could only wish for the bedroom to be slightly bigger as there is no space to open up the luggage. Would be great to have luggage rack in the rooms too.
May Fong, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Stephanie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

I thought it fit the needs of my family perfectly
James, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

scott, 1-night trip
Verified Wotif guest review