Mercure Troyes Centre

Property class: 4
City centre Troyes hotel with bar/lounge

Choose dates to view prices

Located near a train station, Mercure Troyes Centre is a great choice for a stay in Troyes. You can unwind with a drink at the bar/lounge, and buffet breakfast is available daily. Fellow travellers say great things about the helpful staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Connecting rooms available
  • Air-conditioning

Main amenities (12)

  • Breakfast available
  • Self parking
  • Bar/lounge
  • Room service
  • Business centre
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Computer station
  • Front desk safe
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Terrace
  • Laundry facilities
  • Coffee/tea maker
The current price is AU$184
includes taxes & fees
25 Oct - 26 Oct

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Privilege, Room, 1 Double Bed

A bed with white linens, a wooden headboard, and two wall-mounted light fixtures.

Privilege, Room, 1 Double Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

A modern hotel room with a large bed, two wall-mounted light fixtures, and a small side table.

Classic Room, 1 Double Bed

9.4 out of 10
Exceptional
(32 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Single Beds

A wooden bench with a white object and books against a wooden wall.

Classic Twin Room, 2 Single Beds

10.0 out of 10
Exceptional
(5 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

A modern bar area with a central counter, bar stools, and pendant lighting.
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  • Pet-friendly
  • Free Wi-Fi
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The price is AU$159
includes taxes & fees
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About the area

Map
11 Rue Des Bas Trevois, Troyes, Aube, 10004

What's nearby

  • Maison de l'Outil et de la Pensee Ouvriere - 10 min walk - 0.9 km
  • Centre de Congrès de l’Aube - 11 min walk - 0.9 km
  • Hôtel de Vauluisant - 12 min walk - 1.0 km
  • Musée de la Maille, Mode et Industrie - 12 min walk - 1.0 km
  • Cathédrale St-Pierre et St-Paul - 14 min walk - 1.2 km

Getting around

  • Roissy - Charles de Gaulle Airport (CDG) - 132 min drive
  • Lusigny-sur-Barse Central Station - 16 min drive
  • Troyes Station - 18 min walk
  • Montieramey Station - 23 min drive

Restaurants

  • ‪Kaffee Paulette - ‬8 min walk
  • ‪Fer À Gus - ‬9 min walk
  • ‪Domino's Pizza Troyes - ‬5 min walk
  • ‪Les Cabaretiers - ‬10 min walk
  • ‪La Barge - ‬9 min walk

About this property

Mercure Troyes Centre

  • Located near a train station, Mercure Troyes Centre is a great choice for a stay in Troyes. You can unwind with a drink at the bar/lounge, and buffet breakfast is available daily. Fellow travellers say great things about the helpful staff.

At a glance

CHECK-IN
3:00 pm
CHECK-OUT
12:00 pm

Hotel size

    • 71 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • On-site self-parking (EUR 12 per night)
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:00 AM on weekends
  • Bar/lounge
  • Room service (limited hours)

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space (1475 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Uses some LED lighting
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Step-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Turndown service
  • Alarm clock
  • Pillow-top mattress
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • In-room safe
  • Connecting/adjoining rooms available
  • Water-efficient showers only

Special features

Awards and affiliations

Eco-certified property
This property is certified by this third-party sustainability certification scheme: FairMoove. For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 1.76 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 22 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 12 per pet, per night

Parking

  • Self-parking costs EUR 12 per night
  • Parking height restrictions apply

Policies

Extra-person charges may apply and vary depending on property policy.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Also known as

Mercure Hotel Troyes Centre
Mercure Troyes Centre
Accor Troyes Centre
Mercure Troyes Centre Hotel Troyes
Mercure Troyes Centre Hotel
Mercure Troyes Centre Hotel
Mercure Troyes Centre Troyes
Mercure Troyes Centre Hotel Troyes

Frequently asked questions

Does Mercure Troyes Centre offer free cancellation for a full refund?

Yes, Mercure Troyes Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Troyes Centre?

Yes, pets are welcome. There's a charge of EUR 12 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Mercure Troyes Centre?

Yes. Self-parking costs EUR 12 per night. Electric car charging is available.

What are the check-in and check-out times at Mercure Troyes Centre?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.

What's the area around Mercure Troyes Centre like?

Mercure Troyes Centre is in the heart of Troyes, a short 5-minute walk from Seine and 7 minutes' walk from Centre de Congrès de l’Aube.

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Reviews

Mercure Troyes Centre Reviews

9.2

Wonderful

9.6

Cleanliness

8.4

Location

9.2

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as excellent, with a good selection and high-quality products. (18 reviews)
  • Parking was convenient, secure, and reasonably priced with many spaces available. (16 reviews)
  • The hotel offers excellent breakfast and a nearby restaurant option with good food. (6 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Room
Parking
Location
Breakfast
Bar
Restaurant

Reviews

Verified review

10/10 Exceptional

Ideal stopover stay.. amazingly good buffet breakfast, great quality food, and very friendly and efficient staff.
Verified review

10/10 Exceptional

Clean large room, friendly staff and secure reservable parking.
Verified review

10/10 Exceptional

Fantastic hotel with the most friendly people.
Verified review

10/10 Exceptional

Very pet friendly for our pooches, room was clean and spacious, had a good nights sleep!
Verified review

10/10 Exceptional

Travelled with the family, staff and facilities were brilliant and the location is great to explore Troyes on foot
Verified review

10/10 Exceptional

Relaxed friendly stay

Excellent hotel from easy parking car to check in, breakfasts are amazing - so much choice. We have stayed a couple of times now on our way to our chalet and we always enjoy the break.
Verified review

10/10 Exceptional

Excellent hotel. Clean large rooms in centre of town. Attentive staff and excellent breakfast. Parking very reasonable
Verified review

10/10 Exceptional

Excellent hotel

Very comfortable hotel with friendly staff. Convenient for the centre of Troyes.
Verified review

10/10 Exceptional

Really helpful, we were coming from a cycling event and they found a room to lock our bikes in overnight. I did ask that the bikes have pillows and a blanket because they were very tired :)
Verified review

10/10 Exceptional

The staff were attentive and made us feel welcome, safe car parking, proximity to the town good , the room was large ,I would recommend this hotel
Verified review

10/10 Exceptional

A real luxury hotel, with excellent amenities and supeb decor throughout. Would definitely stay again and only wish we could have stayed longer this time
Verified review

10/10 Exceptional

Very clean, large room, good location
Verified review

10/10 Exceptional

Lovely hotel and very friendly and professional staff. Definitely recommend!
Verified review

10/10 Exceptional

Fantastic hotel

Just super comfy and warm reception from all the hotel staff. Fantastic hospitality and an amazing breakfast. 100% recommended.
Verified review

10/10 Exceptional

Very comfortable, helpful staff who stored our bikes for us overnight. Best hotel breakfast I’ve ever had.
Verified review

10/10 Exceptional

Very clean, updated, comfortable rooms. Warm and friendly staff. Great location and value. Dinner at "Hippopotamus" was excellent.
Verified review

10/10 Exceptional

Everything was excellent as always. The hotel is quirky in style and design but super clean and the rooms are luxurious. Staff are super helpful and always go the extra mile. Breakfast superb. We always have a lovely time in Metz
Verified review

10/10 Exceptional

Excellent

Excellent hotel, a short walk from the centre of Troyes. Hugely improved since it's refurbishment. Staff helpful and friendly. Good place to stay.
Verified review

10/10 Exceptional

Great stay

Excellent stay and convenient for exploring Troyes. We have been before as it’s a good stop point returning to uk via Calais. The hotel has been refurbished since our last stay and it now has a very luxurious feel to it. Secure car park is a plus. Very comfortable rooms spotlessly clean and helpful and friendly staff
Verified review

10/10 Exceptional

Absolutely excellent

Really lovely experience, from checking in to leaving. We had a great night sleep, was so comfortable and relaxing. The guys were super, made our 4 legged family members so very welcome.
Verified review

10/10 Exceptional

Great

Very friendly staff. Excellent breakfast. Plenty of free on street parking. Restaurant literally next door
Verified review

10/10 Exceptional

Holly was so nice to our kids exceptional service from her
Verified review

10/10 Exceptional

Perfect stay in Troyes

Great location in the city. Walking distance to everything. The room is very comfortable with a separate shower and toilet. Loved the drinking water in the hallway. The breakfast is excellent and the staff very friendly.
Verified review

8/10 Very good

Cute hotel

Cute hotel, clean room, room was spacious, the amenities in the room were very minimal though, only shower gel and a couple of towels in the bathroom and one sachet of tea… the beds were very comfortable which was very appreciated after a long drive, hotel staff was helpful and attentive, the reception area is very cosy and inviting but I’m not 100% this hotel should be a four star, a good solid three star for sure
Verified review

10/10 Exceptional

The property was excellent, clean, modern, great design. Staff were very friendly and helpful especially on my food allergies. Suggest booking a parking space in the underground parking right next to hotel, they share with another hotel as limited parking outside plus gives added security. Although just one night it was a great stop and would book again.