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Sandman Hotel Edmonton West

3-star hotel with 2 restaurants, near West Edmonton Mall

  • Free WiFi and free parking
From
A$97

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17635 Stony Plain Rd Nw, Edmonton, T5S1E3, AB, Canada
7.6.Good.
  • The hotel is itself sells horrible. The staff were not friendly. We couldn't even find…

    Sep. 6, 2021

  • Our stay was excellent. The room was great. Attention to the dishes needs to be observed…

    Sep. 4, 2021

See all 866 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 72 hours gap period enforced between guest stays
  • Masks are available for guests
  • Gloves are available for guests
  • Guests are provided with free hand sanitiser

Guests rated location

Shopping
Convenient
Dining options
Easy parking
Quiet
  • Free WiFi
  • Free parking
  • Bathtub
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 261 guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Fitness center
  • Spa services

For families

  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries
  • Daily housekeeping
  • Iron/ironing board

What’s around

  • In West Edmonton
  • West Edmonton Mall - 36 min walk
  • Rogers Place - 6 mi / 9.6 km
  • Edmonton City Centre - 6.4 mi / 10.2 km
  • Kingsway Mall - 6.5 mi / 10.5 km
  • Royal Alexandra Hospital - 6.6 mi / 10.6 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Junior Room, 1 King Bed (Corporate - Atrium)
  • Standard Room, 2 Double Beds
  • Standard Room, 1 Queen Bed with Sofa bed (Atrium)
  • Basic Room, Tower
  • Room, 1 King Bed, Tower
  • Suite, 1 King Bed, Tower

Location

17635 Stony Plain Rd Nw, Edmonton, T5S1E3, AB, Canada
  • In West Edmonton
  • West Edmonton Mall - 36 min walk
  • Rogers Place - 6 mi / 9.6 km

What’s around

Landmarks

  • In West Edmonton
  • West Edmonton Mall - 36 min walk
  • Rogers Place - 6 mi / 9.6 km
  • Edmonton City Centre - 6.4 mi / 10.2 km
  • Kingsway Mall - 6.5 mi / 10.5 km
  • Royal Alexandra Hospital - 6.6 mi / 10.6 km
  • Edmonton Convention Centre - 6.7 mi / 10.8 km
  • University of Alberta - 6.8 mi / 11 km
  • Edmonton Expo Centre - 10.5 mi / 17 km
  • South Edmonton Common - 12.5 mi / 20.1 km

Getting around

  • Edmonton Intl. Airport (YEG) - 28 min drive
  • Edmonton Station - 11 min drive

At a glance

Hotel size

  • This hotel has 261 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time 4 PM-5:00 AM
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Children

  • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed*
  • Specific rooms only*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Fitness facilities
  • Spa services on site
  • Golfing nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 2
  • Lift
  • ATM/banking
  • Designated smoking areas

Accessibility

  • In-room accessibility
  • Wheelchair-accessible parking

Languages Spoken

  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Dining

Dennys - This family restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open 24 hours.

CHOP Steakhouse Bar - This steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Breakfast costs between CAD 6 and CAD 16 for adults, and CAD 4 and CAD 14 for children (approximately)

Children & extra bedsPay at property

  • Guests must contact this property in advance to reserve cribs/infant beds

PetsPay at property

  • Pets are allowed for an extra charge of CAD 15 per pet, per night
  • Service animals exempt from fees
  • Contact the property at the number on the booking confirmation to request a pet-friendly room

Pool, spa & gym (if applicable)Pay at property

  • Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted.

Also known as

  • Sandman Hotel Edmonton West
  • Sandman Edmonton West
  • Sandman Inn Edmonton
  • Sandman Hotel Edmonton West Alberta
  • Sandman Edmonton West Edmonton
  • Sandman Hotel Edmonton West Hotel
  • Sandman Hotel Edmonton West Edmonton
  • Sandman Hotel Edmonton West Hotel Edmonton

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Sandman Hotel Edmonton West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, pets are welcome. There's a charge of CAD 15 per pet, per night. Service animals are exempt from fees.
  • You can check in from 4 PM - 5:00 AM. Check-out time is 11 AM. Express check-out is available.
  • Yes, there are 2 onsite restaurants, featuring American cuisine. Nearby restaurants include Chop (3-min walk), Cha For Tea Palace (4-min walk), and Cora (8-min walk).
  • No, this hotel doesn't have a casino, but Palace Casino (3-min drive) and River Cree Casino (8-min drive) are both nearby.
  • Sandman Hotel Edmonton West has a fitness center and spa services.
7.6.Good.
  • 6.0.Good

    Staff nowhere to be found, hotel under renovations

    Hotel was under renovations during our stay. It made it very difficult to navigate the hotel as most of the access doors were blocked off. We were given the wrong style of room at check in-I booked a room with 2 queen beds and we received one queen bed and one single pull out couch(there was 4 of us-not enough room to sleep in that room) then hotel staff said they couldn’t switch rooms because we booked with hotels.com. Hotels.com staff was very helpful and agreed to change my room. However, after 3 attempts to call, they weren’t able to get through to the staff at the sandman. I had to bring my cellphone to the lobby to find a staff. It took over 10 mins to locate a staff member at the front desk. They claimed they were all booked up for that style room and were not helpful at all in offering other options. I finally said I would just change hotels so we could all sleep on a bed…. Once I said that, the staff member all of a sudden “found” the very last room with 2 queen beds. We were given the new room and the rest of the stay was fine. Wouldn’t stay at this hotel again and wouldn’t recommend

    Danica, 1 night family trip, Sep. 2, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Totally different from what I read when choosing

    Kathleen, 1 night family trip, Aug. 23, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Stay at Sandman Hotel West

    I enjoyed my stay. Every staff member I passed said good morning etc. Very welcoming What I noticed, since I was there for a week, that many people got lost just getting to the lobby. I know there is a sign, but most didn’t see it. I watched as people dragged their luggage to the tower thinking it was the lobby. I helped several finding their way. (Maybe a larger sign) The construction workers doing the renovation were very polite, very impressed I have to commend Sherone, who works at the front desk. She was very helpful with a little issue and she was amazing. She is a gem.

    Lynda, 7 night trip, Aug. 23, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Hotel under renovations

    We were not told that the hotel was undergoing renovations while we were there. We were woken up every morning of our stay to the sounds of construction in the room above us.

    Rose, 4 night family trip, Aug. 23, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Nice hotel.

    Nice hotel. Dennys and Chop next to it.

    1 night family trip, Aug. 21, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Id go again

    A few isues because of other gusts. But the beds were wasome.

    cory, 2 night trip, Aug. 11, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Staying in the tower was great. We stayed on the 10th floor and our hotel room was clean. The staff were friendly. There is a pool and it was clean and not too busy.

    2 night trip, Jul. 24, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    mucho greatness

    Excellente, perfecto!

    Payne, 2 night family trip, Jul. 20, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Stinkin hot, the a/c units were useless. Beds are way too soft The hotel was not ready for check-in was delayed over and hour and a half Otherwise it’s a nice hotel

    Janik, 3 night trip, Jul. 1, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Was great as always. Except when housekeeping came in and took towels but didn’t replace them, I had towels hanging up that didn’t need to be replaced and they were taken and not replaced.

    Courtney, 4 night trip, Jun. 6, 2021

    Verified Hotels.com guest review

See all 866 reviews