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All properties in Cambridge, Massachusetts, United States of America
1 room, 2 adults

The Charles Hotel

4-star4 stars
One Bennett Street, Cambridge, MA, 02138, United States of America

Riverfront hotel with spa, near Harvard University
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Location
Great location
Service
Fantastic service
Room
Great room
Value
Value for money could be better

The Charles Hotel

from A$328
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Double Beds
  • Suite, 1 King Bed (Fellows)
  • Suite (Deans)
  • Room, 1 King Bed, Accessible
  • Room, 2 Double Beds, Accessible
  • Suite, 1 King Bed (Chancellors)
  • Suite, 2 Double Beds (Fellows Suite / Rollaway on request)

What’s around The Charles Hotel

Landmarks

  • In West Cambridge
  • Harvard University - 5 min walk
  • Fenway Park - 2.7 mi / 4.3 km
  • Hynes Convention Center - 3 mi / 4.8 km
  • Boston Museum of Fine Arts - 3.5 mi / 5.6 km
  • Copley Place - 4 mi / 6.4 km
  • Boston Public Garden - 4.6 mi / 7.5 km
  • Boston Common - 5 mi / 8.1 km

Getting around

  • Logan Intl. Airport (BOS) - 16 min drive
  • Boston, MA (BNH-Boston Harbor Seaplane Base) - 16 min drive
  • Bedford, MA (BED-Laurence G. Hanscom Field) - 19 min drive
  • Norwood, MA (OWD-Norwood Memorial) - 30 min drive
  • Beverly, MA (BVY-Beverly Municipal) - 35 min drive
  • Lawrence, MA (LWM-Lawrence Municipal) - 35 min drive
  • Boston Yawkey Station - 5 min drive
  • Boston Ruggles Station - 6 min drive
  • Boston-Back Bay Station - 6 min drive
  • Harvard Square Station - 6 min walk
  • Central Square Station - 23 min walk
  • Porter Square Station - 25 min walk

At a glance

Key facts

Hotel size

  • This hotel has 295 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only) *

  • Restrictions apply *

  • 1 per room (up to 50 lbs)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Valet parking *

  • Electric vehicle charging point

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Full-service spa
  • Spa treatment room(s)
  • Free bicycles on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Spa tub
  • Steam room
Working away
  • 24-hour business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 18000
  • Conference space size (meters) - 1672
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Year Built – 1985
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Filipino
  • French
  • Hindi
  • Indonesian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Soundproofed rooms
  • Premium bedding
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free long-distance calls
Food and drink
  • Fridge (on request)
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Corbu Spa and Salon has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

Henriettas Table - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Noir Bar - This cocktail bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Benedetto - This restaurant specializes in Italian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Regattabar Jazz Club - This bar specializes in American cuisine and serves light fare only. Reservations are required. Open select days.

Pronto - This delicatessen specializes in American cuisine and serves breakfast, lunch, and light fare. Open daily.

The Charles Hotel’s small print

Also known as

  • Charles Hotel Cambridge
  • Charles Hotel
  • Charles Cambridge
  • Hotel Charles
  • The Charles Hotel Hotel
  • The Charles Hotel Cambridge
  • The Charles Hotel Hotel Cambridge

Policies

Tax ID – C0015240490

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

Children under 16 years old are not allowed in the spa without adult supervision.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs USD 45.00 per day

Valet parking costs USD 50.00 per night with in/out privileges

Rollaway beds are available for USD 20.0 per day

Breakfast costs between USD 10 and USD 40 for adults, and USD 10 and USD 40 for children (approximately)

Pets are allowed for an extra charge of USD 50 per pet, per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Charles Hotel

  • Does The Charles Hotel offer free cancellation for a full refund?
    Yes, The Charles Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at The Charles Hotel?
    Yes. Self parking costs USD 45.00 per day. Valet parking costs USD 50.00 per night.
  • Are pets allowed at The Charles Hotel?
    Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 50 lbs per pet. There's a charge of USD 50 per pet, per stay.
  • What are the check-in and check-out times at The Charles Hotel?
    You can check in from 3:00 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near The Charles Hotel?
    Yes, there are 3 onsite restaurants. Nearby restaurants include Les Sablons (1-min walk), Noir (1-min walk), and Regattabar (1-min walk).
  • What is there to do near The Charles Hotel?
    Recommended spots to visit include Harvard University (5-min walk) and Fenway Park (2.7 mi), along with Hynes Convention Center (3 mi) and Boston Museum of Fine Arts (3.5 mi).

Recent reviews

Superb 9.2 From 628 reviews

Very good 8.0
Not entitled
The counter staff at check in was very pleasant and professional. We enjoyed our spacious room. I found the pool area lacking in general maintenance regarding failing tile and a tired hot tub. I actually ended up repairing the hot tub so that we could use it. The locker room was clean and well stocked. I was disappointed by the wait staff at Henrietta's restaurant. Though they were polite and dishes came out quickly, I did not learn that I could charge our meals to our room and save my cash until a gentleman next to me was given the option after I already had paid cash. I chalk this up to my being a working class single father that was in a tshirt and jeans and not wearing high a end suit or an Oxford sweater.
Expedia, us2 night family trip
Poor 2.0
Construction EVERYWHERE. Couldn't even find my wa
us1 night business trip
Fair 4.0
Pretending to be upscale but is not
The hotel is being significantly repaired with inconvenience in accessing the entrance and loud repairs during the day. The staff is young and inexperienced while trying hard to please. I was in three rooms and all three had problems ranging from a stopped up sink, stopped clock, malfunctioning radio device, a broken TV bracket. Major advantage is simply proximity to Harvard. Lots of young individuals with accompanying noise and disruptions. As I prepared to leave for a very early flight, a false fire alarm sent everyone out in pajamas and I had to carry my luggage down one fire exit only to find it was closed off for repairs and had to retrace my steps. As I was struggling with my luggage, three staff members simply left me alone which is acceptable given their attention to the alarm. Will never return.
David, us3 night business trip
Very good 8.0
Our experience was good overall. There is extensive construction happening at present so that detracted from the exoerience. Lots of trouble with the television and in room climate controls during our stay as well as a middle of the nught false evacuation alarm. I amsure that after construction, most of these issues will be resolved. Service staff was wonderful!!
Linda, us4 night family trip
Exceptional 10.0
Great service.
Heather, us1 night family trip
Exceptional 10.0
The hotel is very convenient to Harvard’s campus and the room was spacious, clean, and very comfortable. The hotel is under construction so that is the only inconvenience as the lobby can be loud and dusty and a bit unpleasant bc of that. But otherwise it is a really nice hotel.
Heather, us2 night business trip
Very good 8.0
Grace under pressure
The front of the hotel was under construction, so there were inconveniences related to that. But the staff were extremely helpful and the overall stay was comfortable and satisfactory.
william, us1 night trip with friends
Very good 8.0
Iconic Location with Good Value in Winter
Wonderful location...hotel construction is ongoing and only 1 restaurant was open .
as1 night trip
Very good 8.0
Nice location
Very nice room & bathroom. TV in bathroom mirror was awesome, great shower pressure. No validating parking which was a steep $45 for 1 night. Dinner at Henriettas was bit pricey too, food was just ok, service was good. We could hear a baby crying down the hall, thin walls.
Donald, us1 night trip
Very good 8.0
Well located, comfortable but needs changeso
We’ve stayed at the Charles for the past 4 years between the holidays. It’s well located and comfortable but is starting to show its age. Service in the lobby was excellent but the room wasn’t made up until late afternoon and we had to ask twice. The parking has become outrageously expensive. Up $10 from a year ago to $45 when $35 was already high. Breakfast also is expensive and not included. I wish they’d consider all this.
Ann, us4 night trip

The Charles Hotel

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