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Mercure Hotel Amsterdam City, Amsterdam

4 stars
Joan Muyskenweg 10Amsterdam1096 CJNetherlands, ‏1800-687-236 (Australia Toll Free)
Price Match GuaranteePrice Match Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
Excellent4.1 / 5
WiFi
Good internet service
Cleanliness
Clean
Location
Great location
Value for money
Poor value for money
581See all 581 Hotels.com reviews
From 1,631 reviewsTripAdvisor Traveller Rating

Mercure Hotel Amsterdam City, Amsterdam

Hotel Info: 1800 846 835

from A$131
  • Standard
  • Classic Triple Room
  • Classic Room, 1 Double Bed
  • Standard Triple Room, 3 Single Beds
  • Business Room, 1 Double Bed
  • Standard Room, 2 Single Beds
  • Classic Room, 1 Double Bed (Familie Kamer)
  • Privilege, Room, 1 Double Bed
  • One Double Bed
  • Standard Double Room, 1 Double Bed with Sofabed

At a glance

Key facts

Hotel size

  • This hotel has 368 rooms
  • This hotel is arranged over 18 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
At check-in, you'll be asked to present the credit card you used to book your room.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking *

Other information

  • Smoke-free property

Also known as

  • Amsterdam City Mercure Hotel
  • Mercure Amsterdam City
  • Mercure Hotel Amsterdam City
  • Mercure Amsterdam

Policies

Only registered guests are allowed in the guestrooms.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same hotel / stay dates).

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A 5 percent city/local tax will be charged

Deposit: EUR 50 per stay

Optional extras

Late check-out can be arranged for an extra charge of EUR 20

Self parking costs EUR 24 per day

Breakfast is offered for an extra charge of EUR 22.50 per person (approximately)

In the hotel

Food and drink
  • Breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service
Things to do
  • Fitness facilities
  • Steam room
  • Sauna
  • Bicycle rentals on site
Working away
  • Business center
  • Number of meeting rooms - 14
  • Meeting rooms
  • Conference space size (feet) - 9042
  • Conference space size (meters) - 840
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Year Built 1990
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

La V.O.C. - This restaurant specializes in international cuisine and serves dinner only. Open select days.

Bistro - This bistro serves lunch and dinner.

L Ambiance - This buffet restaurant specializes in international cuisine and serves lunch and dinner. A children's menu is available.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Mercure Hotel Amsterdam City, Amsterdam’s small print

Also known as

  • Amsterdam City Mercure Hotel
  • Mercure Amsterdam City
  • Mercure Hotel Amsterdam City
  • Mercure Amsterdam

Policies

Only registered guests are allowed in the guestrooms.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same hotel / stay dates).

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A 5 percent city/local tax will be charged

Deposit: EUR 50 per stay

Optional extras

Late check-out can be arranged for an extra charge of EUR 20

Self parking costs EUR 24 per day

Breakfast is offered for an extra charge of EUR 22.50 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 581 reviews

Mercure Hotel Amsterdam City, Amsterdam
Excellent4.0 / 5
Great distance from the city centre
Hotel OK-however it is some distance from the city centre-OK to walk in fine weather, about 1hour. Metro short walk away again OK in fine weather.Bar staff really rude and unhelpful-would not take our meal order at 10pm at night, advised us it was not his job, he was bar staff, and he would get his colleague to serve us, she never came, I had to again go and ask (someone else). Then it took 40minutes to get a sandwich. Room clean and comfortable
4 night romance trip
Mercure Hotel Amsterdam City, Amsterdam
Excellent4.0 / 5
Hotel was wonderful, clean, friendly staff could not say anything bad but the location was not the best, it is in a industrial area -which had no night life except for the city. On your return on the train you still had a 10 min walk from the station to the hotel
4 night trip
Mercure Hotel Amsterdam City, Amsterdam
Excellent4.0 / 5
Nice Hotel
We spent 4 nights this Easter in this Hotel. Everything was fair enough , no drama, the room was tidy and clean however the bed sheets have not been changed every day ! Staff was very polite and friendly, convenient location 7 minutes’ walk to metro station. There was ongoing refurbishment work so we could not get a direct lift to our floor which was not a problem, overall we would say Thanks we had a good stay.
4 night romance trip
Mercure Hotel Amsterdam City, Amsterdam
Fair2.0 / 5
Very disappointing!!!
The hotel was really easy to find by car. The lobby of the hotel was really impressive and the check in was quick. Those are the only good things! Our issue is with the room itself which was dated and very tired. It felt very budget and in desperate need of a makeover. The bed was okay and clean, but the rest of the room and bathroom felt grubby and cheap. The difference between the impression you get of the hotel as you walk into the lobby- which looks modern and cool- compared to the room is significant. We were really disappointed. This was our last night after touring around Europe for over three weeks. We had booked over ten hotels through hotels.com for our trip and this was the only one that we were really disappointed with. Such a shame to finish our trip there! Also- they tried to convince us to park our car in their car park at a cost of €12 when you could park your car on the road safely outside the hotel on the Friday night for €0.40 and would have been free over the weekend!!!!
1 night romance trip
Mercure Hotel Amsterdam City, Amsterdam
Excellent4.0 / 5
City break
Convenient location with 300m walk to Metro into city centre. Shuttle service operates early morning only to Metro, but taxis are available in event of rain for about €6. Hotel itself has very good facilities, including a shop selling food and drinks. The hotel is out of centre so there are no restaurants or bars around if you are looking for this, but if looking for easy and quick access to city, along with a very comfortable hotel, then this is a good choice for a visit. Metro runs late out of central station so it is easy to get back after a day or night in the city centre.
3 night romance trip

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Mercure Hotel Amsterdam City, Amsterdam

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