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Cerulean Tower Tokyu Hotel

Photo gallery for Cerulean Tower Tokyu Hotel

Exterior
Indoor pool
Room service – dining
Premium bedding, down duvets, minibar, in-room safe
Executive Suite, Non Smoking | Living area | TV

Overview of Cerulean Tower Tokyu Hotel

VIP Access

Cerulean Tower Tokyu Hotel

4.5-star property
Luxury hotel with spa, near Shibuya Crossing

9.4/10 Exceptional

1,064 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Refrigerator
The price is AU$472
Price available on 21/2/2023
Map
26-1 Sakuragaoka-cho, Shibuya-ku, Tokyo, Tokyo-to, 150-8512

Room options

About this area

What's nearby

  • In Shibuya
  • Shibuya Crossing - 7 min walk
  • Shinjuku Gyoen National Garden - 42 min walk
  • Roppongi Hills - 4 min drive
  • Tokyo Midtown - 4 min drive
  • Meiji Jingu Shrine - 16 min drive
  • Tokyo Tower - 16 min drive
  • Tokyo Imperial Palace - 5 min drive
  • Tokyo International Forum - 18 min drive
  • Nippon Budokan - 20 min drive
  • Tokyo Bay - 20 min drive

Getting around

  • Tokyo (HND-Haneda) - 37 min drive
  • Shinsen Station - 8 min walk
  • Daikan-yama Station - 15 min walk
  • Ikejiri-Ohashi Station - 19 min walk
  • Shibuya Station - 3 min walk
  • Omote-sando Station - 19 min walk
  • Naka-Meguro Station - 22 min walk

Restaurants

  • House Aoyama - 2 min walk
  • Nepalico - 2 min walk
  • ACQUOLINA - 2 min walk
  • Ushigoro Bambina - 2 min walk
  • Hanoi no Hoi-san - 3 min walk

About this property

Cerulean Tower Tokyu Hotel

At Cerulean Tower Tokyu Hotel, you'll be within a 10-minute drive of Tokyo Imperial Palace and Tokyo Dome. Guests can visit the spa to be pampered with massages, facials or body treatments, and COUCAGNO, one of 7 restaurants, serves lunch and dinner. An indoor pool, a bar/lounge and a fitness centre are other highlights at this luxurious hotel. The central location and comfortable guest rooms get great marks from fellow travellers. Public transportation is close by: Shibuya Station is only 3 minutes on foot.

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 408 rooms
  • Arranged over 40 floors

Arriving/Leaving

  • Check-in time from 2 PM until 1:00 AM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Breakfast is not included in the Breakfast rate for children ages 0-6 who stay at no charge.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (JPY 4000 per night)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for on-site parking

Other information

  • Designated smoking areas
  • No alcohol served on site

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–10:30 AM
  • 7 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Babysitting (surcharge)
  • Local/corner shop
  • Bed rails

Working away

  • 24-hour business centre
  • Meeting room
  • Computer station
  • Conference space (108 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Sauna

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

Languages

  • English
  • Japanese

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Electronic bidet
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna and a spa tub. The spa is open selected days.

Dining

COUCAGNO – This fine-dining restaurant serves lunch and dinner.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

  • Breakfast costs between JPY 4110 and JPY 4110 for adults, and JPY 2055 and JPY 4110 for children (approximately)

Renovations and closures

This property is closed from 27 January 2023 to 29 January 2023 (dates subject to change).

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Self-parking costs JPY 4000 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • The fitness facility is accessible for JPY 2200 per person
  • Pool access available from 9:00 AM to 8:00 PM
  • Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility or hot tub
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing that there's a smoke detector and a security system on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Guests under 13 years of age are not allowed in the Executive Salon.
The executive lounge is open 8-10:30 AM for breakfast, 10:30 AM-2 PM and 7-8 PM for tea time, and 2-7 PM for afternoon tea.

Also known as

Cerulean Hotel
Cerulean Hotel Tokyu
Cerulean Tokyu Tower
Cerulean Tower Hotel
Cerulean Tower Tokyu
Cerulean Tower Tokyu Hotel
Cerulean Tower Tokyu Hotel Tokyo
Cerulean Tower Tokyu Tokyo
Hotel Cerulean
Tokyu Cerulean Tower Hotel
Cerulean Tower Tokyu Hotel Shibuya, Tokyo
Cerulean Tower Tokyu
Cerulean Tower Tokyu Hotel Hotel
Cerulean Tower Tokyu Hotel Tokyo
Cerulean Tower Tokyu Hotel Hotel Tokyo

Frequently asked questions

Is Cerulean Tower Tokyu Hotel currently open?
This property is closed from 27 January 2023 to 29 January 2023 (dates subject to change).
How much does it cost to stay at Cerulean Tower Tokyu Hotel?
As of 31 Jan 2023, prices found for a 1-night stay for 2 adults at Cerulean Tower Tokyu Hotel on 21 Feb 2023 start from AU$472, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Cerulean Tower Tokyu Hotel offer free cancellation for a full refund?
Yes, Cerulean Tower Tokyu Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Cerulean Tower Tokyu Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Cerulean Tower Tokyu Hotel?
Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 8:00 PM.
Are pets allowed at Cerulean Tower Tokyu Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Cerulean Tower Tokyu Hotel?
Yes. Self-parking costs JPY 4000 per night.
What are the check-in and check-out times at Cerulean Tower Tokyu Hotel?
You can check in from 2 PM - 1:00 AM. Check-out time is noon.
What is there to do at Cerulean Tower Tokyu Hotel and nearby?
Cerulean Tower Tokyu Hotel has a spa and an indoor pool, as well as a fitness centre.
Are there restaurants at or near Cerulean Tower Tokyu Hotel?
Yes, there are 7 on-site restaurants. Nearby restaurants include Noodle Owada (3-min walk), corn barley (3-min walk) and 凹 KUNI (3-min walk).
What's the area around Cerulean Tower Tokyu Hotel like?
Cerulean Tower Tokyu Hotel is in Shibuya, a short 3-minute walk from Shibuya Station and 7 minutes' walk from Shibuya Crossing. Our travellers say that the local area is very central.

Reviews

9.4

Exceptional

9.5/10

Cleanliness

9.4/10

Staff & service

9.3/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Amazing hotel and staff
Amazing hotel! The room was big and spacious. I got a corner king. Bathrooms were amazing and beautiful. Everything was clean and just wonderful for my first trip to Japan. Everyone was super nice even though there was a Language barrier they still understood everything and made the trip amazing!!! Will definitely reccomend and stay again next visit. I love love love.
King corner room
View
rosalyn, 1-night trip
Verified Hotels.com guest review

2/10 Poor

One star service. Would avoid!
Terrible stay! Upon arrival we were notified all the restaurants were closed, the spa and fitness centre were closed and shockingly the power would be out for a day. We booked three months before travelling and had no notification in advance. Imagine staying in a 5 start hotel and having the lights go off while you are in the shower, having no air in the room, no charge for your devices and no way to blow dry your hair. And on top of that the hotel is refusing to offer any compensation.
APRIL, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Exceptional experience in Cerulean Tower Tokyu Hotel Tokyo. My husband and I stayed for 6 nights in January 2023 and there is absolutely NOTHING bad to write about the place. Very attentive services, everyone is super friendly. We'll definitely come back!! Thank you, you are the best.
Mari, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very good customer service and big rooms
Wansze, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Andrew, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Takako, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

James, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Great location!
Great location near Shibuya station. The hotel has many amenities and the rooms are good sized for Japan but the rooms are a little dated for the price.
Haley, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jonathan C Y, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Matthew, 5-night trip
Verified Hotels.com guest review