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Staybridge Suites - Louisville - East, an IHG Hotel

3-star Louisville hotel with outdoor pool

  • Free buffet breakfast, free WiFi, and free parking
From
A$126

Image gallery

  • Staybridge Suites - Louisville - East, an IHG Hotel
  • Staybridge Suites - Louisville - East, an IHG Hotel
  • Pool
  • Pool
  • Staybridge Suites - Louisville - East, an IHG Hotel
Staybridge Suites - Louisville - East, an IHG Hotel. Image 1 of 53.
1 / 53Staybridge Suites - Louisville - East, an IHG Hotel
7.6.Good.
  • It was an amazing stay

    Apr. 10, 2021

  • We stayed here a couple of years ago and it was great. This time, not so much. The front…

    Mar. 18, 2021

See all 117 reviews

Official standards

This property advises that it adheres to SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • 48 hours gap period enforced between guest stays
  • Contactless check-in is available

Guests rated location

Quiet
Easy parking
Convenient
Dining options
Safe
  • Free WiFi
  • Free parking
  • Pool
  • Kitchen
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 94 smoke-free guestrooms
  • Daily housekeeping
  • Outdoor pool
  • Fitness center
  • Business center
  • Air conditioning

For families

  • Free cots/infant beds
  • Sofa bed
  • Kitchen
  • Microwave
  • Full-sized fridge/freezer
  • Connecting/adjoining rooms available

What’s around

  • Skyview Park - 2.5 mi / 4.1 km
  • Hunnington Place Shopping Center - 3 mi / 4.8 km
  • E.P. Tom Sawyer State Park - 4.2 mi / 6.7 km
  • Oxmoor Center - 4.8 mi / 7.8 km
  • IceLand Sports Complex - 5.1 mi / 8.2 km
  • Mall St. Matthews - 6.3 mi / 10.1 km
The following facilities are closed seasonally each year. They will be closed from August 14 to May 28:
  • Fitness facilities
  • Swimming pool

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Suite
  • Studio Suite, 1 Queen Bed
  • Suite, 1 Bedroom (1 King Bed)
  • Suite, 1 Bedroom (1 Queen Bed)
  • Suite, 1 Bedroom, Accessible (1 Qn Bed, Mobil Tub)
  • Room, 1 Bedroom, Accessible (1 Qn Bed, Mobil Rl In S)
  • Suite, 2 Bedrooms (1 Queen Bed and 2 Dbl Beds)

Location

  • Skyview Park - 2.5 mi / 4.1 km
  • Hunnington Place Shopping Center - 3 mi / 4.8 km
  • E.P. Tom Sawyer State Park - 4.2 mi / 6.7 km

What’s around

Landmarks

  • Skyview Park - 2.5 mi / 4.1 km
  • Hunnington Place Shopping Center - 3 mi / 4.8 km
  • E.P. Tom Sawyer State Park - 4.2 mi / 6.7 km
  • Oxmoor Center - 4.8 mi / 7.8 km
  • IceLand Sports Complex - 5.1 mi / 8.2 km
  • Mall St. Matthews - 6.3 mi / 10.1 km
  • Beckley Creek Park - 6.8 mi / 10.9 km
  • Baptist Hospital Louisville - 7.2 mi / 11.6 km
  • Paddock Shops - 8.2 mi / 13.2 km
  • Seneca Park - 8.4 mi / 13.5 km

Getting around

  • Louisville International Airport (SDF) - 17 min drive
  • Louisville, KY (LOU-Bowman Field) - 10 min drive

At a glance

Hotel size

  • This hotel has 94 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed*
  • Up to 50 lbs
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily

Things to do

  • Outdoor seasonal pool
  • Outdoor pool
  • Fitness facilities

Working away

  • Business centre
  • Conference space
  • Conference space size (feet) - 249
  • Conference space size (meters) - 23
  • One meeting room

Services

  • Front desk (limited hours)
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Lift
  • Safe-deposit box at front desk

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Braille signage
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Sofa bed

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Satellite TV channels
  • DVD player

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Full-sized fridge/freezer
  • Microwave
  • Kitchen
  • Dishwasher

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Small print

Also known as

  • Staybridge Suites Louisville East Hotel
  • Staybridge Suites - Louisville - East Louisville
  • Staybridge Suites Hotel
  • Staybridge Suites
  • Staybridge Suites Louisville
  • Staybridge Suites Louisville East
  • Staybridge Suites Louisville East
  • Staybridge Suites Louisville East an IHG Hotel
  • Staybridge Suites - Louisville - East, an IHG Hotel Hotel
  • Staybridge Suites - Louisville - East, an IHG Hotel Louisville
  • Staybridge Suites Louisville East Hotel Louisville
  • Staybridge Suites Louisville East Hotel
  • Staybridge Suites Louisville East
  • Hotel Staybridge Suites - Louisville - East Louisville
  • Louisville Staybridge Suites - Louisville - East Hotel
  • Hotel Staybridge Suites - Louisville - East

Optional extras

Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Staybridge Suites - Louisville - East, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's a seasonal outdoor pool.
  • Yes, pets are welcome, with a maximum weight of 50 lbs per pet. There's a charge of USD 75.00 per accommodation, per stay. Food and water bowls are available.
  • You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes. Nearby restaurants include El Toro (2 mi), Simply Thai (2.2 mi), and Havana Rumba Middletown (2.2 mi).
  • Staybridge Suites - Louisville - East, an IHG Hotel has an outdoor pool and a fitness center.
7.6.Good.
  • 10.0.Exceptional

    I had a wonderful stay will do it again soon

    Brandon, 1 night family trip, Mar. 17, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Because of all the great reviews, I thought this was going to be a great stay but unfortunately it was not. The outside of the property was very pretty, and although it appeared to be an older building, it was still pleasant. This was unfortunately not the case inside. When we got to our suite, it was nice and spacious, but the entire room smelled like smoke and still had remnants of someone’s party decorations on the walls. The carpet was stained and the floor in the entryway was sticky. Only one of the beds was made, and there were no towels in the room either. I understand that the pandemic has made things difficult, but a clean room is a basic necessity that should be top priority in a time like this. In addition to the atrocious smell and appearance, some of the furniture and a closet door were broken as well. It was in terrible condition and we did not want to spend the entire weekend there. Thankfully, the desk agent gave us a refund and we were able to get a room at another hotel. Property management really should upgrade the rooms and ensure that ALL of them are clean and in excellent condition, even if guests check in late in the evening, as we did.

    AngelD, 3 night family trip, Dec. 23, 2020

    Verified Orbitz guest review

  • 4.0.Fair

    Dirty rooms, washer and dryer was broken. Staff was nice but room not as advertised. Pictures do not show how dark and dirty it was.

    S, 5 night family trip, Nov. 22, 2020

    Verified Expedia guest review

  • 6.0.Good

    Needs a face-lift

    The carpet throughout the entire property was dingy and smelled old and stale. Several of the surfaces in my room had stains, where they had not been cleaned properly. The faucet in the tub was coming away from the wall and there was a crack in the tub. I would not stay at this property again.

    1 night trip, Nov. 8, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    The room was in disrepair and ridden with fleas. The knob in the shower came off, the towels had stains on them. I would not recommend this hotel whatsoever.

    2 night family trip, Sep. 5, 2020

    Verified Travelocity guest review

  • 4.0.Fair

    Hopefully will be back to normal next time

    Not sure if because of the Covid situation it has hurt this hotel but this is the first bad experience we have had here in over 12 years of staying. Hopefully it will be better next time we come into town.

    jeremy, 4 night trip, Jul. 30, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    Pathetic

    12 night stay and they cleaned once....and minimally. Use Covid as an excuse for no services or amenities. Had to hunt down staff to get rid of garbage, really over priced based on lack of services. Won’t stay again.

    11 night family trip, Jul. 26, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    Our room had a bad smell when we first walked in and we had to get air freshener from the front desk. The floors were not that clean and the refrigerator didn’t work. The manager and staff were very accommodating and helpful and we were compensated for our inconvenience.

    Ashley, 2 night family trip, Jul. 24, 2020

    Verified Expedia guest review

  • 6.0.Good

    Theres splatters all over the doors and walls. Either blood or feces on the bathroom door. Towel from last guest wasn't changed because they left a coin under it. Dirty drawers, stained sheets. The 1st room smelled like bug spray and had dirty counters among other issues. We didn't complain about the 2nd room because after the 1st room it was definitely an improvement. We asked for no housekeeping the 1st day but someone came in just to plug the clock in. Didn't get the trash or dirty towels. Stayed in older places that were much cleaner.

    B, 3 night romance trip, Jul. 24, 2020

    Verified Expedia guest review

  • 2.0.Poor

    Man at front desk was very rude!!!!!!!!!!!!!!!!!!!

    1 night romance trip, Jul. 16, 2020

    Verified Expedia guest review

See all 117 reviews