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Hotel Ilaria

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Lobby
Outdoor spa tub
Suite (Depandance) | Living room | 32-inch LED TV with digital channels, TV
Double Room | Premium bedding, down duvets, minibar, in-room safe
Superior Room (Deapandance) | Premium bedding, down duvets, minibar, in-room safe

Overview of Hotel Ilaria

Hotel Ilaria

4-star property
Upmarket hotel in Lucca Historical Center with bar/lounge

9.2/10 Superb

998 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
Map
Via Del Fosso 26, Lucca, LU, 55100

Room options

About this area

What's nearby

  • In Lucca Historical Center
  • Leaning Tower - 35 min drive

Getting around

  • Pisa (PSA-Galileo Galilei) - 40 min drive
  • Lucca San Pietro a Vico Station - 8 min drive
  • Tassignano-Capannori Station - 8 min drive
  • Lucca Station - 11 min walk
  • Airport shuttle (surcharge)
  • Train station pickup (surcharge)

Restaurants

  • Ristorante La Norma - 2 min walk
  • Trattoria Nonna Chiara - 2 min walk
  • L'imbuto - 3 min walk
  • Il Mecenate - 3 min walk
  • Il Grammofono - 4 min walk

About this property

Hotel Ilaria

Hotel Ilaria offers an airport shuttle (available 24 hours) for EUR 100 per room roundtrip. The coffee shop/cafe is perfect for a bite to eat, and you can unwind with a drink at the bar/lounge or visit the hot tub for a relaxing end to the day. Other highlights at this upmarket hotel include a snack bar/deli, free bike rentals and a terrace. The helpful staff and location get great marks from fellow travellers.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 41 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2:30 PM until 11:30 PM
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 20 per day)
  • On-site extended parking (EUR 18 per day)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options

Transfers

  • Airport shuttle on request (available 24 hours a day)*
  • Train station pickup*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • Shared microwave
  • Shared fridge
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Childcare in room (surcharge)

What to do

  • Ecotours nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Windsurfing nearby
  • Scooter/moped hire nearby

Working away

  • Meeting room
  • Computer station
  • Conference space (377 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Free bike hire
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 1999
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Porch
  • Television in common areas
  • Hot tub

Accessibility

  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking

Languages

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • 32-inch LED TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Dressing gowns
  • Iron/ironing board (on request)

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Freshen up

  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

On-site venue – This bar specialises in Italian cuisine and only serves breakfast.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 100 per room (roundtrip)
  • Train station pick-up service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for EUR 30.0 per night
  • Airport shuttle service for children up to age 18 costs EUR 100 (roundtrip)
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Parking

  • Self-parking costs EUR 20 per day
  • Extended parking costs EUR 18 per day
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 999.99 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hotel Ilaria
Hotel Ilaria & Residenza dell'Alba
Hotel Ilaria & Residenza dell'Alba Lucca
Ilaria Residenza dell'Alba
Ilaria Residenza dell'Alba Lucca
Ilaria Hotel Lucca
Hotel Ilaria Residenza dell'Alba Lucca
Hotel Ilaria Residenza dell'Alba
Hotel Ilaria Hotel
Hotel Ilaria Lucca
Hotel Ilaria Hotel Lucca
Hotel Ilaria Residenza dell'Alba

Frequently asked questions

Does Hotel Ilaria offer free cancellation for a full refund?
Yes, Hotel Ilaria does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Ilaria?
As of 28 Jan 2023, prices found for a 1-night stay for 2 adults at Hotel Ilaria on 22 Feb 2023 start from AU$161, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Ilaria?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Ilaria?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Ilaria?
Yes. Self-parking costs EUR 20 per day. Extended parking costs EUR 18 per day. Parking spaces may be limited.
Is an airport shuttle service offered by Hotel Ilaria?
Yes, an airport shuttle is available. The charge is EUR 100 per room roundtrip.
What are the check-in and check-out times at Hotel Ilaria?
You can check in from 2:30 PM - 11:30 PM. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Hotel Ilaria and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation nearby includes ecotours. Hotel Ilaria also has a hot tub.
Are there restaurants at or near Hotel Ilaria?
Yes. Nearby restaurants include Il Mecenate (3-min walk), Il Grammofono (4-min walk) and L'Anciüa (4-min walk).
What's the area around Hotel Ilaria like?
Hotel Ilaria is a short 7-minute walk from Piazza dell'Anfiteatro and 10 minutes' walk from Piazza Napoleone. Travellers say that the area is walkable and good for shopping.

Reviews

9.2

Superb

9.5/10

Cleanliness

9.4/10

Staff & service

9.1/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

OTTIMA STRUTTURA
TUTTO MOLTO BENE COLAZIONE ECCELLENTE CON TANTI TIPI DI TORTE. RECEPTIONIST MOLTO CORTESE E PROFESSIONALE. CONSIGLIATO.
Nicola, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

amazingly full marks
only stayed 1 night. The room was beautiful full of space and clean to the fullest. great bathroom.
PHILIP, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful hotel in Lucca
The hotel lived up to its reviews. Friendly, helpful staff, excellent location, and the free snacks and drinks during the day are an excellent idea! Especially the Prosecco between 5pm and 7pm! Would highly recommend
Neil, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing once again!
This hotel never fails. Always happy to help. Very clean. The quality of food at breakfast is exceptional.
Paula, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Clean, friendly, very comfortable, short walk to everywhere of interest, reasonably priced
Christopher, 4-night romance trip
Verified Expedia guest review

8/10 Very good

Friendly, clean and helpful hotel.
Welcoming and relaxed hotel with good facilities and was very clean. Comfortable stay. Good location within Lucca - not noisy. The Air conditioning was turned off and when asked why - we were informed that it was not so hot at the moment and it costs a lot to run. I agree with this in principle but we were too warm at night. The hotel provided us with a fan to compensate which did the job.
Frances, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Its location within the City Walls is a definite plus. The Hotel has all the modern amenities, is pleasant and relaxing.
John, 4-night romance trip
Verified Expedia guest review

8/10 Very good

We had a wonderful stay at Hotel Ilaria. Staff was very friendly and helpful. In a convenient location inside the walls of Lucca. Would definitely recommend.
Leonard, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Elin, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great for family vacation
We stayed here with our 5 year old on vacation and we would absolutely return. The room was nothing special, but it was clean enough, quiet, and had everything we needed. The staff were so friendly and helpful and having breakfast there every morning was very convenient. The location was perfect for exploring Lucca and had easy access to the wall for my morning runs and family bike rides. Can’t wait to go back!
Kim, 3-night family trip
Verified Hotels.com guest review