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Taj Bentota Resort & Spa

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Outdoor pool, pool umbrellas, pool loungers
On the beach, sun-loungers, beach umbrellas, beach towels
Outdoor pool, pool umbrellas, pool loungers
Balcony
Presidential Suite Sea View King | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Overview of Taj Bentota Resort & Spa

VIP Access

Taj Bentota Resort & Spa

5.0 star property
Bentota beachfront hotel with 4 restaurants, spa

8.4/10 Very good

152 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
National Holiday Resort, Bentota, 80500

Room options

About this area

What's nearby

  • On the beach

Getting around

  • Colombo (CMB-Bandaranaike Intl.) - 78 min drive
  • Aluthgama Railway Station - 12 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • Frankie's Restaurant & Villa - 2 min walk
  • Susanthas - 4 min walk
  • The Loft - 5 min walk
  • Vintage - 6 min walk
  • Golden Grill - 7 min walk

About this property

Taj Bentota Resort & Spa

At Taj Bentota Resort & Spa, you can spend time at the beach enjoying beach umbrellas, volleyball and sunloungers, plus activities such as scuba-diving, snorkelling and surfing/body boarding are nearby. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and Ayurvedic treatments. The Palms, one of 4 restaurants, serves breakfast, lunch and dinner. A nightclub, a poolside bar and a fitness centre are other highlights at this luxurious hotel. The pool and breakfast get good marks from fellow travellers.

Languages

Chinese (Mandarin), English, French, German, Hindi, Italian, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 162 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until noon
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • This is a designated quarantine hotel. The property can only accept bookings from travellers who are required to quarantine (i.e. international travellers). You may be asked to provide evidence of this on arrival.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • This is a designated quarantine hotel. The property can only accept bookings from travellers who are required to quarantine (i.e. international travellers). You may be asked to provide evidence of this on arrival.
  • This is a certified Sri Lanka Tourism Level 1 property. Sri Lanka Tourism Level 1 is a health and safety certification issued by the Sri Lanka Tourism Development Authority.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*
  • Supervised childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free uncovered on-site self-parking
  • Free uncovered on-site valet parking
  • Free uncovered on-site extended parking
  • Wheelchair-accessible parking and van parking on site
  • On-site parking is limited
  • On-site garage
  • Free off-site parking within 328 ft; booking required

Transfers

  • Airport shuttle on request (available 24 hours a day)*
  • Bus station shuttle*

Off-site

  • Area shuttle within 10 kilometers*
  • Shopping centre shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge)
  • 4 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • BBQs
  • Private dining
  • Tea service at check-in/checkout
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Children's games

What to do

  • On the beach
  • Tennis
  • Beach volleyball
  • Ecotours
  • Helicopter/aeroplane tours
  • Winery release events
  • Shopping
  • Pool table
  • Beach nearby
  • Kayaking nearby
  • Scuba-diving nearby

Working away

  • Business centre
  • Meeting room
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Bike hire
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Piano
  • Fitness centre
  • An outdoor pool
  • Designer shops on site
  • Arcade/games room
  • Full-service spa
  • Nightclub
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Sign language-capable staff
  • Handrails in stairwells
  • Wheelchairs available on site
  • Hand-held shower heads
  • Lowered plug sockets in bathroom
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Grab bar in bath
  • Bathroom emergency pull cord
  • Accessible bath
  • Doorbell and phone notifications
  • Lever door handles
  • Well-lit path to entrance
  • Pool hoist on site
  • Pool access ramp on site

Languages

  • Chinese (Mandarin)
  • English
  • French
  • German
  • Hindi
  • Italian
  • Russian

Room amenities

Be entertained

  • IPod docking station
  • 42-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Children's slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Memory-foam mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Balcony or patio

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, JIVA. Services include body wraps, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including Ayurvedic. The ryokan bathing area is open from 8:00 AM to 7:30 PM.

Dining

The Palms – This restaurant serves breakfast, lunch and dinner.
Sea View – Overlooking the ocean, this fine-dining restaurant only serves dinner.
Oriental Pavillion – This theme restaurant specialises in Chinese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 20 for adults and USD 10 for children
  • Airport shuttle service is offered for an extra charge of USD 110 per vehicle (one-way)
  • Bus station shuttle service is offered for an extra charge
  • Local area shuttle and shopping centre shuttle services are offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 29.0 per stay

Pool, spa, & gym (if applicable)

  • Children under 18 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

<p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Vivanta Taj Bentota
Vivanta Taj Hotel Bentota
Taj Bentota Resort
Taj Bentota
Bentota Taj Exotica Hotel
Taj Exotica Srilanka
Taj Exotica Bentota
Taj Exotica Hotel Bentota
Vivanta By Taj - Bentota Hotel Bentota
Taj Exotica Sri Lanka
Taj Bentota Resort Spa
Taj Bentota Resort & Spa Hotel
Taj Bentota Resort & Spa Bentota
Taj Bentota Resort & Spa Hotel Bentota

Frequently asked questions

Does Taj Bentota Resort & Spa offer free cancellation for a full refund?
Yes, Taj Bentota Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Taj Bentota Resort & Spa?
As of 7 Feb 2023, prices found for a 1-night stay for 2 adults at Taj Bentota Resort & Spa on 8 Feb 2023 start from AU$302, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Taj Bentota Resort & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Taj Bentota Resort & Spa?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Taj Bentota Resort & Spa?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Taj Bentota Resort & Spa?
Yes, there's free self, valet and extended parking. Parking spaces may be limited.
Is an airport shuttle service offered by Taj Bentota Resort & Spa?
Yes, an airport shuttle is available. The charge is USD 110 per vehicle one-way.
What are the check-in and check-out times at Taj Bentota Resort & Spa?
You can check in from 3:00 PM - noon. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Taj Bentota Resort & Spa and nearby?
Have fun with on-site activities such as volleyball, and improve your game on the tennis courts. Additional recreation on-site includes ecotours and helicopter/aeroplane tours. Indulge in a treatment at the spa and soothe your senses in the hot tub. Taj Bentota Resort & Spa also has a nightclub, an outdoor pool and a sauna, as well as a steam room, an arcade and a picnic area.
Are there restaurants at or near Taj Bentota Resort & Spa?
Yes, there are 4 on-site restaurants, featuring Chinese cuisine and ocean views. Nearby restaurants include Susanthas (4-min walk), The Loft (5-min walk) and Vintage (6-min walk).
Does Taj Bentota Resort & Spa have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does Taj Bentota Resort & Spa have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Taj Bentota Resort & Spa like?
Taj Bentota Resort & Spa is located a short 1-minute walk from Bentota Beach.

Reviews

8.4

Very good

8.6/10

Cleanliness

8.5/10

Staff & service

8.2/10

Amenities

8.1/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Good

We got to the hotel late and we were given a room with a broken balcony door. The person who took us to the room had to struggle to open the balcony door for us therefore I asked was it broken and he said no it’s not and left the door open. I went to have a shower and my husband went to the balcony and the door got shut by the wind and he could not open the balcony door from outside to get back to the room even though it was not locked!!! He was knocking the door from the outside until I came out from the shower because I did not hear the knocking noise… It was round midnight that time therefore we went to bed because we were very tired from the travel that day and when we were leaving, made a complaint and asked the manager to fix the door lock as well as knowingly providing a room that was marked for repair was NOT GOOD and he agreed to investigate but not sure what he’s done up to now because we had no contact from the hotel up to now… I would have been worse if my husband was alone because he has stay until next morning for someone to notice he’s stuck in the balcony… Food and location were OK but nothing special. We weren’t treated VIP and in truth we were treated worse than a normal customer. Compared to Taj Samudra in Colombo, Sri Lanka I don't think I would give 2 out of 10 for this hotel
Kamani, 1-night romance trip
Verified Expedia guest review

6/10 Good

Taniya, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Matt, 8-night trip
Verified Expedia guest review

8/10 Very good

Richard, 2-night trip
Verified Expedia guest review

8/10 Very good

A Pleasant Stay
Overall very pleasant but our room was very 'tired' - fortunately we were offered an alternative after 1 night and were also upgraded so we were happy with the solution.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

NIKET, 2-night business trip
Verified Hotels.com guest review

4/10 Fair

Very bad hotel, need renovation, all staff are excellent smily faces, but hotel is not good, very bad, elevator too much smell, rooms are not sound proof,
Ahmed, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Disappointed
Front desk female staff, Restaurant bar waiter and Breakfast host very unfriendly and not at all service oriented.. Hotel was catering to Indian client . I did not receive the Sri Lankan hospitality at all feltlike I was in Indian Hotel then Sri Lankan hotel. very disappointing for 5 star hotel with 5 star price and service as if 4 star
Joseph, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Perfect get away
Our stay was perfect. The check in was smooth. The welcome drink was refreshing. The Property was beautiful. We checked in late evening, didn't like the room that was allocated to us, informed the Reception and were helped with a change of room immediately. Their sensitivity to our request and quick action set the tone for the rest of the stay. Food at the Shack as well as The Palm was great. The Property is connected to the Beach wherefrom the Son could book his water sports while we lounged. Overall a great stay.
Garima, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Christopher, 2-night trip
Verified Expedia guest review