Hilton Charlotte University Place

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Overview of Hilton Charlotte University Place

Hilton Charlotte University Place

3.5 star property
Lakefront hotel with restaurant, connected to a shopping center, near University of North Carolina at Charlotte

8.4/10 Very good

1,001 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
8629 J M Keynes Dr, Charlotte, NC, 28262
Main amenities
  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Breakfast available
  • Free area shuttle
  • 24-hour fitness center
  • Seasonal outdoor pool
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • 17 meeting rooms
  • Terrace
  • 24-hour front desk
For families
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In University Place
  • University of North Carolina at Charlotte - 7 min walk
  • Concord Mills - 10 min drive
  • Charlotte Motor Speedway - 10 min drive
  • Fillmore Charlotte - 12 min drive
  • Bojangles' Coliseum - 15 min drive
  • NASCAR Hall of Fame - 14 min drive
  • Spectrum Center - 17 min drive
  • EpiCentre - 17 min drive
  • Bank of America Stadium - 16 min drive
  • Northlake Mall - 15 min drive

Getting around

  • Concord, NC (USA-Concord Regional) - 10 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 18 min drive
  • Charlotte Station - 16 min drive
  • Kannapolis Station - 21 min drive
  • JW Clay Boulevard /UNC Charlotte Station - 10 min walk
  • McCullough Station - 12 min walk
  • UNC Charlotte - Main Station - 27 min walk
  • Free area shuttle

About this property

Hilton Charlotte University Place

3.5-star hotel in the heart of University Place
Close to University of North Carolina at Charlotte, Hilton Charlotte University Place provides a grocery/convenience store, a terrace, and shopping on site. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • A seasonal outdoor pool with sun loungers
  • Free self parking
  • Cooked-to-order breakfast (surcharge), a free area shuttle, and an electric car charging station
  • A computer station, 17 meeting rooms, and multilingual staff
  • Guest reviews give good marks for the helpful staff and proximity to shopping
Room features
All guestrooms at Hilton Charlotte University Place feature thoughtful touches such as premium bedding and laptop-compatible safes, in addition to amenities like free WiFi and air conditioning. Guests reviews speak well of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and pillowtop mattresses
  • Bathrooms with shower/tub combinations and free toiletries
  • 37-inch LCD TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 393 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Offsite

  • Free area shuttle within 5 miles

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining
  • Snack bar/deli

Traveling with children

  • Free local shuttle
  • Grocery/convenience store

What to do

  • Shopping
  • Golfing nearby

Working away

  • 24-hour business center
  • 17 meeting rooms
  • Computer station
  • Conference space (20000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • Built in 1987
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • Seasonal outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • MP3 docking station
  • 37-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Refrigerator
  • Microwave

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Mobile key entry
  • Guidebooks/recommendations

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of USD 19.00 per person (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Pool, spa, & gym (if applicable)

  • Pool access available from 6 AM to 11 PM
  • The seasonal pool is open from May to September
  • Guests under 18 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Onsite parties or group events are strictly prohibited.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Hilton Charlotte University Place
Hilton Hotel Charlotte University Place
Charlotte Hilton
Hilton Charlotte University Place Hotel Charlotte
Hilton Hotel Charlotte
Hilton Charlotte University Place Hotel
Hilton Charlotte University
Hilton Charlotte University Place Hotel
Hilton Charlotte University Place Charlotte
Hilton Charlotte University Place Hotel Charlotte

Frequently asked questions

Does Hilton Charlotte University Place offer free cancellation for a full refund?
Yes, Hilton Charlotte University Place does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hilton Charlotte University Place?
As of 18 Aug. 2022, prices found for a 1-night stay for 2 adults at Hilton Charlotte University Place on 18 Sep. 2022 start from AU$166, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hilton Charlotte University Place?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Hilton Charlotte University Place?
Yes, there's a seasonal outdoor pool. Guests have pool access from 6 AM to 11 PM.
Are pets allowed at Hilton Charlotte University Place?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hilton Charlotte University Place?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Hilton Charlotte University Place?
You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Hilton Charlotte University Place and nearby?
Hilton Charlotte University Place has a seasonal outdoor pool and a 24-hour fitness center.
Are there restaurants at or near Hilton Charlotte University Place?
Yes, there's an onsite restaurant. Nearby restaurants include China Buffet (4-min walk), Nakato Japanese Restaurant & Sushi Bar (5-min walk), and Los Arcos Mexican Restaurant (6-min walk).
What's the area around Hilton Charlotte University Place like?
Hilton Charlotte University Place is a short 10-minute walk from JW Clay Boulevard /UNC Charlotte Station and 7 minutes' walk from University of North Carolina at Charlotte. Travelers say the area is walkable and good for shopping.

Overall score and ratings

8.4

Very good

8.7/10

Cleanliness

8.7/10

Staff & service

8.3/10

Amenities

8.5/10

Property conditions & facilities

8.4/10

Eco-friendliness

8/10 Very good

Great Location and Excellent Breakfast!
Great location and excellent breakfast service. Overall, very nice hotel! My only personal issue was with the check in process. I arrived too early (11:30 a.m.) and notified the front desk to please let me know when my room will be available. I waited until 2:35 p.m., before checking back and was told that my room type was available. During my wait I sat in site of the front desk, and was not notified when the room became available.
David, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Eileen, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Tommy, 1-night trip
Verified Hotels.com guest review

6/10 Good

Claude, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night business trip
Verified Hotels.com guest review

6/10 Good

Michelle, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

C, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Von, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was good.
Mesfin, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Getaway
My stay was great room was very clean, bath was clean and had ample towels.
Clyde, 2-night trip
Verified Hotels.com guest review