Pestana Palace Lisboa

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Pool
Outdoor pool
Outdoor pool
Room

Overview of Pestana Palace Lisboa

Pestana Palace Lisboa

5.0 star property
Luxury hotel with outdoor pool, near Museum of Art, Architecture, and Technology

9.2/10 Superb

524 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
The price is AU$414
Price available on 3/6/2022
Map
Rua Jau 54, Lisbon, 1300-314
Main amenities
  • 190 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Health club
  • Sauna
  • Self parking
  • Spa tub
  • Pool bar
  • 24-hour room service
  • Babysitting
  • Business center
For families
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Playground on site
  • Private bathroom
  • Garden
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Alcantara
  • Jerónimos Monastery - 28 min walk
  • Belém Tower - 45 min walk
  • Lisboa Congress Centre - 2 min drive
  • LxFactory - 2 min drive
  • Ajuda National Palace - 2 min drive
  • National Coach Museum - 3 min drive
  • Santos - 3 min drive
  • Belem Cultural Center - 4 min drive
  • Berardo Collection Museum - 4 min drive
  • Estrela Basilica - 4 min drive

Getting around

  • Humberto Delgado Airport (LIS) - 21 min drive
  • Cascais (CAT) - 25 min drive
  • Alcantara-Terra Station - 16 min walk
  • Alcantara-Mar Station - 18 min walk
  • Belem Station - 25 min walk
  • Alto Sto. Amaro Stop - 4 min walk
  • R. João Barros Stop - 4 min walk
  • Pavilhão da Ajuda Stop - 6 min walk
  • Airport shuttle (surcharge)

About this property

Pestana Palace Lisboa

Placing you 1.5 mi (2.3 km) from Jerónimos Monastery and 2.3 mi (3.7 km) from Belém Tower, Pestana Palace Lisboa offers an airport shuttle (available 24 hours) for EUR 50 per vehicle. Guests can indulge in massages, and Valle Flor serves breakfast, lunch, and dinner. There's an outdoor pool and a poolside bar, and rooms at this luxurious hotel offer deep soaking tubs and 24-hour room service. The helpful staff and breakfast get good marks from fellow travelers. The property is just a short walk to public transportation: Alto Sto. Amaro Stop is 4 minutes and R. João Barros Stop is 4 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Yes
Follows standard cleaning and disinfection practices of No

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 190 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 17 per day)
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service

Taking the kids

  • Playground
  • Babysitting (surcharge)

What to do

  • Fitness classes
  • Hiking/biking trails nearby

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Wedding services
  • Porter/bellhop

Facilities

  • 3 buildings/towers
  • Built in 2001
  • Safe-deposit box at front desk
  • Garden
  • Health club
  • An outdoor pool
  • Spa tub
  • Sauna

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Bathroom emergency pull cord

Languages spoken

  • English
  • French
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Recycling

Special features

Dining

Valle Flor - Overlooking the garden, this fine-dining restaurant serves breakfast, lunch, and dinner. Reservations are required.
Bar Allegro - This café serves brunch, lunch, and dinner.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 50 per vehicle (one-way)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 110.0 per night

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs EUR 17 per day

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Yes and No.

Policies

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Hotel Pestana
Hotel Pestana Palace
Palace Pestana
Pestana Hotel Palace
Pestana Palace
Pestana Palace Hotel & National Monument
Pestana Palace Hotel & National Monument Lisbon
Pestana Palace Hotel National Monument
Pestana Palace National Monument
Pestana Palace National Monument Lisbon
Pestana Palace Lisbon
Pestana Palace Lisboa Hotel National Monument Lisbon
Pestana Palace Lisboa Hotel National Monument
Pestana Palace Lisboa National Monument Lisbon
Pestana Palace Lisboa National Monument
Pestana Palace Lisboa Hotel
Pestana Palace Lisboa Lisbon
Pestana Palace Lisboa Hotel Lisbon
Pestana Palace Lisboa Hotel National Monument

Frequently asked questions

Overall score and ratings

9.2

Superb

9.4/10

Cleanliness

9.4/10

Staff & service

9.1/10

Amenities

9.3/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Exceptional

Benjamin, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Good choice
Great food. Great service. The staff is very friendly and helpful. This hotel is a gorgeous historical palace so just walking around is awesome. The room was on the smaller side and the shower provided a good story the first time I tried to figure it out, but overall it was a great choice. Not right in downtown, so for a couple euros we took an Uber everywhere we went (which saves some brutal hill hikes!). Quieter neighborhood was nice for resting at night.
Rebecca, 3-night business trip
Verified Hotels.com guest review

2/10 Poor

GEORGE, 2-night trip
Verified Expedia guest review

10/10 Exceptional

A recommended stay in Lisbon
A beautiful building with stunning gardens and the friendliest staff. Would highly recommend.
Maria, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

RS HARDCASTLE, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Matthew, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Beatiful building, great staff
Beautiful old building close to the city. Staff were excelent through out the hotel. Very good selection at breakfast. Unfortnatley the hotel lacks a little TLC in many areas and being asked to pay €5 for water in the room after the 1st day is not what i expect for a 5 star hotel charging €250 / night ! Recived 1 extra bottle without charge but dont think should need to complain to get it.
richard, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Rodrigo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jason, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

beautiful palace with a fantastic staff!
I loved my stay here. The staff was friendly and helpful with great customer service. The palace is so beautiful. The room is very clean and comfortable. I would highly recommend this place.
Severina, 6-night trip
Verified Hotels.com guest review