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1 room, 2 adults

West Edmonton Mall Inn

2-star2 stars
17504 90 Ave Nw, Edmonton, AB, T5T6L6, Canada

Ski hotel with water park, near West Edmonton Mall
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Location
Great location
Service
Fantastic service
Breakfast
Breakfast can be improved
Wellness
Wellness & sports facilities could be improved

West Edmonton Mall Inn

from A$162
  • Standard Room

What’s around West Edmonton Mall Inn

Landmarks

  • In West Edmonton
  • West Edmonton Mall - 17 min walk
  • World Waterpark - 18 min walk
  • Palace Casino - 2 min walk
  • Misericordia Community Hospital - 16 min walk
  • Galaxyland - 18 min walk
  • Fort Edmonton Park - 4.9 mi / 8 km
  • Rogers Place - 6.6 mi / 10.6 km

Getting around

  • Edmonton, AB (YEG-Edmonton Intl.) - 27 min drive
  • Edmonton Station - 12 min drive

At a glance

Key facts

Hotel size

  • This hotel has 88 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is noon
  • Express check-out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 17 children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only) *

  • Up to 25 lbs

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free continental breakfast
Things to do
  • Use of nearby fitness centre (discount)
  • Bowling alley on site
  • Miniature golf on site
  • Water park access (surcharge)
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
Accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Partially open bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Pay movies
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Fridge
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

West Edmonton Mall Inn’s small print

Also known as

  • West Edmonton Mall Inn
  • West Mall Edmonton
  • West Edmonton Mall Hotel Edmonton
  • West Edmonton Inn
  • West Edmonton Mall Inn Alberta
  • West Edmonton Mall Inn Edmonton
  • West Edmonton Mall Inn Hotel Edmonton

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Rollaway beds are available for CAD 20.0 per night

Pets are allowed for an extra charge of CAD 50.00 per accommodation, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Good 7.8 From 570 reviews

Fair 4.0
Not worth of stay
Front Desk: not smiling its like he doesnt want to serve the guest like me, rude, not polite. He a Filipino guy. He didnt even say ‘thank you’ or enjoy my stay’. Breakfast Room: the space for breakfast has 6 tables only, what if there is 2 families using the 2 tables and has kids, then there is no room for other people to sit and eat breakfast, that is why we ate our breakfast inside our room before we checked out. Comlimentary Breakfat: i know this is just an Inn not a 5 star hotel but, atleast serve all your guest a descent food to eat, make more varieties of breakfast. Not all people are eating cereals that is for kids. I suggest bring your own food for breakfast. The only problem is for reheating your food, because you have to go all the way to the front desk just to reheat your food because there is only 1 microwave for everybody. Room: bed is ok, but during the sleep, i can hear the other room watching tv and the other room is using the shower, i can hear them all, so it is hard to sleep. The room has a bad smell too, it is like from the old building. Bathroom: toilet is dirty it is like someone already pooped in our bathroom and didnt flush it properly. Bathroom floor is dirty as well, it is like nobody is scrubbing the floor, there is black in the middle of the tiles. But sink and tub has hold water. Parking space is not enough. Overall: it is good for just overnight stay but for repeat business, i dont think so. Wifi is so terrible. Oct. 7-9, 2017
Jackie, caOther trip
Good 6.0
There were a few good staff at the desk. Smiles and saying hi. But there were a few bad staff as well. One man was doing laundry and had to use the same elevator as my wife who had a stroller. Rather than wait for the next elevator or making sure my wife could make room he started advancing in and rushing her unnessarily. Eventually he gave up. A member of the cleaning staff was also quite grumpy and impatient even though we were booked through the next day. We also found there was no sheets included with the crib. Much of the bedding had stains as well, unfortunately. Overall the public areas of the hotel feel cramped. Only one elevator, only two bellhops and no lounge to speak of. The parking lot is fairly small and it feels kinda goofy with the huge overflow parking beside it that was completely empty. That lot should really be connected. It's fairly low key and minimal for an inn named for West Edmonton Mall. The rooms were sized well enough, though. There is lots of carpet, but that means a lot of dirt and stains that just don't come out too. Obviously the location can't be beat for shoppers needing to walk. This is why we booked the hotel, the price was fairly reasonable and I had to attend a course during the day, leaving my wife with no vehicle and two kids to fend for herself. In that regard it worked perfectly.
MaintenanceG, caOther trip
Good 6.0
Picture is worth more than the room
Our room faced the roadway (90 Ave I believe)and the traffic (cars and people) was loud and heavy. I live next to a busy boulevard at home that is not as loud with commercial traffic. The room was dated and the beds were uncomfortable. The pillows I believe were filled with crumbled up old newspaper. The walls are thin so be sure not to have a big secret to share in your room. The location was decent for access to WEM, however it was misleading on the Hotels.com website as we thought this to be attached in the mall but it was not. The Fantasyland hotel staff called this their sister hotel. It must be the sister that no one wanted to date or talk about at family events.
Jason, ca1 night family trip
Very good 8.0
My stay
The hotel is mid-leading ... thought we were staying at west Ed mall ... thought we had access to a pool or discount at the water park n didn’t have neither ... the complimentary breakfast was not great nor appetizing ... pancake or boiled egg ... the rooms r ok , just cross the road n parking lot to get to the mall 25$/ night for pets ... costed me 75$ to have my dog there That’s kinda crazy
Dawn, ca3 night trip
Very good 8.0
So convenient for a West Edmonton Mall weekend!
This hotel is just about perfect if you're looking to spend your time at West Edmonton Mall. It is directly across the street from the Bourbon Street mall entrance, where all the restaurants are. You can park your car at the hotel and just walk back and forth to the mall and never leave the hotel parking lot. The hotel offers a light continental breakfast with coffee & juice, cereal, toast and yogurt. We prefer something more hearty and the hotel is a 10 minute walk down the street to a Humpty's restaurant. My only complaint is that the pillows in the room were quite hard and my ears kept getting sore from laying on them and the mattresses were very hard and both nights we had poor sleep and very sore backs from the hard mattresses. We also couldn't quite figure out the thermostat - there was one on the wall which didn't seem to affect the room temperature at all so we used the in-room heater/AC against the outside window which was very noisy when it turned on. We had the wall thermostat turned down completely but the temperature still showed approximately 22 degrees in the room. We've stayed here before and will stay here again because the few issues are minor compared with the perks.
Christine, caFamily trip

West Edmonton Mall Inn

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