The Inn At Mazatlan

Photo gallery for The Inn At Mazatlan

Primary image
Beach
Beach
Outdoor pool
Pool

Overview of The Inn At Mazatlan

The Inn At Mazatlan

3.5 star property
3.5-star beachfront hotel with spa, near El Cid Country Club Golf Course

7.8/10 Good

986 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Kitchen
  • Non-smoking
The price is AU$267
Price available on 1/8/2022
Map
Avenida Camaron Sabalo 6291, Zona Dorada, Mazatlán, SIN, 82110
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • 2 outdoor pools and 5 spa tubs
  • Breakfast available
  • Beach towels
  • Self parking
  • Room service
  • Massage/treatment rooms
  • In-room childcare
  • Terrace
For families
  • Babysitting (surcharge)
  • Kitchen
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Zona Dorada
  • El Cid Country Club Golf Course - 18 min walk
  • The Mazatlan Malecón - 6 min drive
  • Punta Camaron Beach - 7 min drive
  • Teodoro Mariscal Stadium - 11 min drive
  • Playa Norte - 11 min drive
  • Mazatlan Aquarium - 12 min drive
  • Fisherman's Monument - 15 min drive
  • Cerritos Beach - 12 min drive
  • Mazatlan International Center - 13 min drive
  • Los Pinos Beach - 17 min drive

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 39 min drive

About this property

The Inn At Mazatlan

With access to onsite windsurfing, The Inn At Mazatlan is a great choice for your beach stay in Mazatlán. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, aromatherapy, and mani/pedis. Papagayo Restaurant serves regional cuisine and the bar/lounge is a great place to grab a cold drink. Other highlights include 5 spa tubs, a snack bar/deli, and a terrace. Fellow travelers like the helpful staff and beach location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 177 rooms
  • Arranged over 16 floors

Arriving/Leaving

  • Check-in time from 3 PM - 11:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite valet parking
  • Onsite self parking (MXN 50 per day)
  • Onsite parking limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:30 AM–noon
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Childcare in room (surcharge)

What to do

  • On the beach
  • Windsurfing
  • Shopping
  • Free use of nearby fitness center
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Surfing/boogie boarding nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 4 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 2 outdoor pools
  • Full-service spa
  • 5 spa tubs
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Espresso maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Microwave
  • Kitchen

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Paradise Spa has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath and a sauna.

The spa is open select days.

Dining

Papagayo Restaurant - This beachfront restaurant specializes in regional cuisine. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Breakfast costs between MXN 248 and MXN 338 for adults, and MXN 124 and MXN 169 for children (approximately)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs MXN 50 per day

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Name change requests on reservations will not be accommodated.

Also known as

Inn Mazatlan
Mazatlan Inn
The Inn At Mazatlan Hotel Mazatlan
The Inn At Mazatlan Hotel
The Inn At Mazatlan Mazatlán
The Inn At Mazatlan Hotel Mazatlán

Frequently asked questions

Overall score and ratings

7.8

Good

8.3/10

Cleanliness

8.3/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

8.5/10

Eco-friendliness

10/10 Exceptional

antonio, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Poor maintenance to hotel.
The all ways and stairs where alway dirty trash all over. Room AC at nigth blow a sewer smell all the time. Maintenence was never around at that time.
IVAN, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Anthony, 3-night trip
Verified Hotels.com guest review

6/10 Good

construction noise throughout our stay......they were repairing and jack hammering the concrete in the elevator shaft and we were staying next to the shaft
stephen, 9-night romance trip
Verified Expedia guest review

10/10 Exceptional

Emma, 4-night trip
Verified Orbitz guest review

8/10 Very good

The resort itself is fantastic, one of the cleanest hotels I have ever stayed in. Just beware, they are very heavily selling you time share and when they realize you are not interested, they aren't interested in you anymore either. Staff not very friendly or helpful, and there is not one umbrella that works by the pool. We couldn't get any service by the pool so we finally started bring our own snacks and drinks the 3rd day, once we did that all of the sudden we are approached by security! But we couldn't get service any of the other days! Very confusing.
Katie, 4-night romance trip
Verified Orbitz guest review

10/10 Exceptional

I love this place ☺️ , amazing stay highly recommended .
Sarahy, 2-night romance trip
Verified Expedia guest review

8/10 Very good

esta es la segunada ves que nos hospedamos en el hotel inn the mazatlan la primera ves nos quedamos en año pasado en febrero y nos toco las habitaciones nuevas del hotel y por eso escoji quedarme ahi otra ves ; pero en esta ocacion fui con toda mi familia y mi mamá y nos dieron las havitaciones mas viejas 😒 y estan tan cerca de la calle que es imposible dormir con tanto ruido y musica fuerte en la calle ! y eso que tambien usar el elevador era una mision ! teniamos que esperarlo como 15 minutos cada ves y nos subia de arriba para abajo los numeros del elvador no coinciden con el piso en que te bajan es un descontrol usar el elevador !
ledis judith, 4-night family trip
Verified Orbitz guest review

6/10 Good

Melisa, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The Inn is a beautiful facility right on the beach! It is family friendly and very welcoming!
Jonathan D, 2-night family trip
Verified Expedia guest review