Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Acapulco, Guerrero, Mexico
1 room, 2 adults

Holiday Inn Resort Acapulco

3.5-star3.5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's pool
  • On beach
  • Beach property
Av Costera Miguel Aleman 2311, Acapulco, GRO, 39690, Mexico

3.5-star beachfront hotel with outdoor pool, near Condesa Beach
  • Free WiFi
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's pool
    • On beach
    • Beach property
  • Collect stampsYou can collect™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Not really good. No social distancing. Overcrowded. Kids and others running around a…Oct. 1, 2020
  • Hotel has awesome service, very clean, awesome staff. Jul. 21, 2020

Holiday Inn Resort Acapulco

from A$90
  • Standard Room
  • Room, 1 King Bed, Non Smoking (Feature)
  • Superior Room, 1 King Bed, Non Smoking
  • Room, 2 Double Beds, Non Smoking
  • Superior Room, 2 Double Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking (Wheelchair)

What’s around Holiday Inn Resort Acapulco


  • In Costera Acapulco
  • Condesa Beach - 3 min walk
  • Icacos Beach - 1 min walk
  • Diana the Huntress - 12 min walk
  • El Rollo Acapulco - 18 min walk
  • Gran Plaza Shopping Mall - 25 min walk
  • Parque Papagayo - 39 min walk
  • Acapulco Golf Club - 9 min walk

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 16 min drive

At a glance

Key facts

Hotel size

  • This hotel has 220 rooms
  • This hotel is arranged over 14 floors


  • Check-in time 4:00 PM-midnight
  • Check-out time is 11:00 AM
  • Express check-out

Restrictions related to your trip

  • Mexico may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others


  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare*


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Onsite valet parking (MXN 145.00 per night)

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Beach towels
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Golfing nearby
  • Parasailing nearby
  • Sailing nearby
  • Snorkelling nearby
  • Waterskiing nearby
  • Pool sunloungers
  • Pool umbrellas
Working away
  • Business centre
  • Conference space
  • One meeting room
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
  • Number of buildings/towers - 1
  • Lift
  • Safe-deposit box at front desk
  • Terrace
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Terraza Santa Lucia - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Holiday Inn Resort Acapulco’s small print

Also known as

  • Holiday Inn Resort Acapulco
  • Holiday Inn Acapulco
  • Fiesta Inn Acapulco
  • Holiday Inn Resort Acapulco Hotel Acapulco
  • Fiesta Inn Acapulco
  • Holiday Inn Resort Acapulco Hotel Acapulco
  • Holiday Inn Resort Acapulco Hotel
  • Holiday Inn Resort Acapulco Acapulco
  • Holiday Inn Resort Acapulco Hotel Acapulco


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Optional extras

Valet parking costs MXN 145.00 per night

Cooked-to-order breakfast is offered for an extra charge of MXN 250.00 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Holiday Inn Resort Acapulco

  • Does Holiday Inn Resort Acapulco offer free cancellation for a full refund?
    Yes, Holiday Inn Resort Acapulco does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Holiday Inn Resort Acapulco?
    This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
  • Is parking offered on site at Holiday Inn Resort Acapulco?
    Yes. Valet parking costs MXN 145.00 per night.
  • Is there a pool at Holiday Inn Resort Acapulco?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Holiday Inn Resort Acapulco?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Holiday Inn Resort Acapulco?
    You can check in from 4:00 PM - midnight. Check-out time is 11:00 AM. Express check-out is available.
  • Are there restaurants at or near Holiday Inn Resort Acapulco?
    Yes, Terraza Santa Lucia offers alfresco dining, international cuisine, and ocean views. Nearby restaurants include Barbarroja (6-min walk), El Jaguar (6-min walk), and La Playita Santa Lucia (7-min walk).

Recent reviews

Good 7.8 From 359 reviews

Exceptional 10.0
We liked a lot the swimming pools and the clean rooms.
us3 night family trip
Exceptional 10.0
whenever we are in a Holiday Inn they have been very clean hotels I like service they give
us1 night family trip
Very good 8.0
closed to restaurant ,casino, night clubs, Bars etr.
us3 night trip
Very good 8.0
Friendly staff and a good central location with beach access.
John, us7 night romance trip
Exceptional 10.0
Great pool. Area clean rooms excellent staff and frendly
us2 night family trip
Very good 8.0
Listen. If you're looking for a budget hotel (that you don't intend to spend much time at) then Holiday Inn Resort in Acapulco is your place. It got the job done, the staff responded to our general needs and the beach literally just steps away. Is it a luxury hotel? No, there are lots of families and kids running around, and the food is mediocre at best. My balcony door was stuck/jammed, and the hotel doesn't allow outside food or drinks into the facility. The pool view of the entire strip is gorgeous though, and that alone makes up for the other flaws. I spent most of my time at the pool or out in the city, so the lack of amenities didn't bother me much. If you're traveling on a budget, or have children, this is a good option. The establishment is also wheelchair accessible, which is a big plus!
Michelle, us2 night romance trip
Very good 8.0
Clean, closeness to the beach, clean pool and friendly stuff.
us1 night family trip
Poor 2.0
What a hole. Old, dirty, gross. Hot water was sparse, bed uncomfortable, and drinks were weak.
us3 night trip
Exceptional 10.0
The staff was super nice and helpful. The staff at the reception can speak english and when we had trouble booking our travel plans because we couldn't speak spanish, they stepped in and helped us out! Definitely recommend this hotel!!!
us4 night romance trip
Very good 8.0
Pleasant place for an unexpected overnight
The "resort" is good value for the dollar (or peso). It's clean and comfortable, but simple - not a luxury resort. This was perfect for my unexpected overnight stay in Acapulco. The people who work there were extremely friendly and helpful. My waiter in the restaurant made sure I sampled some of the better local options for my desayuno, which I might not have chosen myself. It's got a nice pool area, from which you can access a lovely beach - which was nice to take a walk on. Many families were staying there and enjoying the facilities when I visited, which was nice to see.
us1 night trip

Holiday Inn Resort Acapulco