8/10 Very good
24 Sept 2023
June
June, 3-night family trip
Verified Hotels.com guest review
Shibuya Excel Hotel Tokyu
3.5-star hotel with 2 restaurants, near Shibuya Crossing
Choose dates to view prices
Shibuya Excel Hotel Tokyu
Photo gallery for Shibuya Excel Hotel Tokyu
Overview of Shibuya Excel Hotel Tokyu
9.0 out of 10 Superb
9.0/10 Superb
Property highlights
- Airport transfer
- Parking available
- Free WiFi
- Air conditioning
- Bar
1-12-2, Dogenzaka, Shibuya-ku, Tokyo, Tokyo-to, 150-0043
Main amenities
- Daily housekeeping
- 2 restaurants and bar/lounge
- Breakfast available
- Self parking
- Room service
- Coffee shop/cafe
- Airport shuttle
- 24-hour front desk
- Front desk safe
- Vending machine
- Laundry service
- Self-serve laundry
Feel at home
- Fridge
- Private bathroom
- Television
- Daily housekeeping
- Laundry facilities
- Blackout curtains
Room options
View all photos for Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)
Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)
View all photos for Deluxe Twin, Non-Smoking, 13 - 19F
Deluxe Twin, Non-Smoking, 13 - 19F
View all photos for Semi Double Room Non-Smoking, 13 - 19F
Semi Double Room Non-Smoking, 13 - 19F
View all photos for Quad Room Non-Smoking, 7 - 12F
Quad Room Non-Smoking, 7 - 12F
View all photos for Triple Room Non-Smoking, 7 - 12F
Triple Room Non-Smoking, 7 - 12F
View all photos for Standard Single Room, 1 Bedroom
Standard Single Room, 1 Bedroom
View all photos for Standard Twin Non-Smoking, 7 - 12F
Standard Twin Non-Smoking, 7 - 12F
View all photos for Excel Semi-Double Non-Smoking, 21 - 24F
Excel Semi-Double Non-Smoking, 21 - 24F
View all photos for Excel Twin Non-Smoking, 21 - 24F
Excel Twin Non-Smoking, 21 - 24F
View all photos for Standard Double Non-Smoking, 7 - 12F
Standard Double Non-Smoking, 7 - 12F
View all photos for Premier Double Non-Smoking, 14 - 19F
Premier Double Non-Smoking, 14 - 19F
View all photos for View Twin Non-Smoking, 13 - 19F
View Twin Non-Smoking, 13 - 19F
About this area
What's nearby
- In Shibuya
- Shibuya Crossing - 3 min walk
- Meiji Jingu Shrine - 27 min walk
- Roppongi Hills - 35 min walk
- Shinjuku Gyoen National Garden - 38 min walk
- Tokyo Midtown - 39 min walk
- Yoyogi Park - 3 min drive
- Omotesando Hills - 2 min drive
- Meiji Jingu Stadium - 3 min drive
- National Stadium - 4 min drive
- Shinjuku Isetan - 6 min drive
Getting around
Restaurants
- はなまるうどん 渋谷駅西口店 - 1 min walk
- Restaurant Á bientôt - 1 min walk
- フォルチェ - 1 min walk
- ダイニングバー コーンバレー 渋谷店 - 1 min walk
- estacion cafe - 1 min walk
About this property
Shibuya Excel Hotel Tokyu
Languages
English, Japanese
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Social distancing
Protective shields in place at main contact areas
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.
At a glance
Hotel size
- 408 rooms
- Arranged over 25 floors
Arriving/Leaving
- Check-in time from 2 PM until midnight
- Check-out time is 11 AM
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- Front desk staff will greet guests on arrival
- Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.
Required at check-in
- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
Pets
- Pets not allowed
Internet
- Free WiFi in public areas
- Free WiFi and wired Internet access in rooms
Parking
- Covered on-site self-parking (JPY 3000 per night; includes in/out privileges)
- Height restrictions apply for on-site parking
Transfers
- Airport shuttle on request (available 24 hours a day)*
Property amenities
Food and drink
- Continental breakfast (surcharge) each morning 7:00 AM–10:00 AM
- 2 restaurants
- Bar/lounge
- Coffee shop
- Room service
Working away
- Meeting room
- Conference space (108 square feet)
Services
- 24-hour front desk
- Concierge services
- Dry cleaning/laundry services
- Free newspapers in reception
- Luggage storage
- Multilingual staff
- Porter/bellhop
Facilities
- Safe-deposit box at front desk
Accessibility
- Lift
- In-room accessibility (selected rooms)
Room amenities
Be entertained
- 32-inch flat-screen TV
- Digital TV channels
- Films for purchase
Home comfort
- Air conditioning (climate-controlled)
- Slippers
- Iron/ironing board (on request)
Sleep well
- Pillow menu
- Blackout curtains
- Premium bedding
What to enjoy
- In-room massage
Freshen up
- Private bathroom
- Deep-soaking bath
- Shower/bath combination
- Bidet
- Free toiletries
- Hairdryer
- Towels
- Toothbrush and toothpaste
- Toilet paper
Stay connected
- Desk
- Free newspapers
- Free WiFi and wired Internet
- Phone
Food and drink
- Fridge
More
- Daily housekeeping
- In-room safe
- Guidebooks/recommendations
- Local maps
- Restaurant dining guide
Special features
Awards and affiliations
The property is a member of Preferred Hotels & Resorts.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out:
- The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
Optional extras
- Continental breakfast is offered for an extra charge of approximately JPY 3500 per person
- Airport shuttle service is offered for an extra charge of JPY 3200 per person (one-way)
Parking
- Covered self-parking costs JPY 3000 per night with in/out privileges
- Parking height restrictions apply
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.
Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a smoke detector and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and cash.
Also known as
Excel Hotel Tokyu
Excel Shibuya Hotel
Excel Tokyu
Hotel Excel Shibuya Tokyu
Hotel Excel Tokyu Shibuya
Shibuya Excel Hotel Tokyu
Shibuya Excel Tokyu
Shibuya Tokyu
Shibuya Tokyu Excel
Shibuya Tokyu Excel Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel Tokyo
Frequently asked questions
Reviews
9.0
Superb
9.2/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
6/10 Good
18 Sept 2023
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