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Shibuya Excel Hotel Tokyu

3.5-star hotel with 2 restaurants, near Shibuya Crossing

  • Free WiFi
From
A$160

Image gallery

  • Reception
  • Reception
  • Standard Twin Non-Smoking, 7 - 12F - Living Area
  • Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View) - Bathroom
  • Reception
Reception. Image 1 of 74.
1 / 74Reception
1-12-2, Dogenzaka, Tokyo, 150-0043, Tokyo-to, Japan
9.0.Superb.
  • Good location, sizeable rooms, comfortable. Had a lovely stay.

    Mar. 9, 2020

  • This hotel has fantastic views from the rooms and elevators. Finding the hotel was easy,…

    Mar. 2, 2020

See all 844 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitiser

Guests rated location

Shopping
Convenient
Transport options
Dining options
Walkable
  • Free WiFi
  • Parking available
  • Airport transfer
  • Bathtub
  • Air Conditioning

Property highlights

Main amenities

  • 408 guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Airport shuttle

For families

  • Fridge
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In Shibuya
  • Shibuya Crossing - 3 min walk
  • Tokyo National Olympic Stadium - 34 min walk
  • Tokyo Tower - 2.9 mi / 4.6 km
  • Tokyo Imperial Palace - 4.1 mi / 6.5 km
  • Tokyo Dome - 6.2 mi / 10 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Excel Semi-Double Non-Smoking, 21 - 24F
  • Standard Twin Non-Smoking, 7 - 12F
  • Excel Twin Non-Smoking, 21 - 24F
  • Standard Double Non-Smoking, 7 - 12F
  • Premier Double Non-Smoking, 13 - 19F
  • Triple Room Non-Smoking, 7 - 12F
  • Quad Room Non-Smoking, 7 - 12F
  • Semi Double Room Non-Smoking, 13 - 19F
  • View Twin Non-Smoking, 13 - 19F
  • Deluxe Twin, Non-Smoking, 13 - 19F
  • Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)
  • Standard Single Room, 1 Bedroom

What’s around

Landmarks

  • In Shibuya
  • Shibuya Crossing - 3 min walk
  • Tokyo National Olympic Stadium - 34 min walk
  • Tokyo Tower - 2.9 mi / 4.6 km
  • Tokyo Imperial Palace - 4.1 mi / 6.5 km
  • Tokyo Dome - 6.2 mi / 10 km
  • Toyosu Market - 6.9 mi / 11.1 km
  • Sensō-ji Temple - 8.1 mi / 13 km
  • Tokyo Sky Tree - 8.2 mi / 13.2 km

Getting around

  • Haneda Airport (HND) - 17 min drive
  • Narita Intl. Airport (NRT) - 53 min drive
  • Shinsen Station - 8 min walk
  • Daikan-yama Station - 17 min walk
  • Harajuku Station - 18 min walk
  • Shibuya Station - 2 min walk
  • Omote-sando Station - 18 min walk
  • Meiji-jingumae 'Harajuku' Station - 20 min walk
  • Airport shuttle (surcharge)
map
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1-12-2, Dogenzaka, Tokyo, 150-0043, Tokyo-to, Japan

At a glance

Hotel size

  • This hotel has 408 rooms
  • This hotel is arranged over 25 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Covered onsite self parking (JPY 2100 per night; includes in/out privileges)
  • Height restrictions apply for onsite parking
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Room service

Working away

  • Number of meeting rooms - 1
  • Conference space
  • Conference space size (feet) - 108
  • Conference space size (meters) - 10

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter

Facilities

  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas

Accessibility

  • In-room accessibility

Languages Spoken

  • English
  • Japanese

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Pay movies
  • Digital TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of JPY 3388 per person (approximately)
  • Airport shuttle service is offered for an extra charge of JPY 3200 per person (one-way)

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Covered self parking costs JPY 2100 per night with in/out privileges
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a smoke detector and a security system on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

  • Shibuya Excel Hotel Tokyu
  • Shibuya Tokyu Excel Hotel
  • Shibuya Excel Hotel Tokyu Tokyo
  • Shibuya Excel Tokyu Tokyo
  • Shibuya Excel Hotel Tokyu Hotel
  • Shibuya Excel Hotel Tokyu Tokyo
  • Shibuya Excel Hotel Tokyu Hotel Tokyo
  • Excel Hotel Tokyu
  • Shibuya Excel Tokyu
  • Excel Tokyu
  • Shibuya Excel Hotel Tokyu Tokyo
  • Shibuya Excel Hotel Tokyu
  • Shibuya Excel Tokyu
  • Shibuya Tokyu
  • Shibuya Tokyu Excel

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Shibuya Excel Hotel Tokyu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs JPY 2100 per night.
  • Sorry, pets aren't allowed.
  • You can check in from 2 PM - midnight. Check-out time is 11 AM.
  • Yes, there are 2 onsite restaurants. Nearby restaurants include Curry Shop C & C (7-min walk) and Akihabara Electric Town (5.7 mi).
  • Yes, an airport shuttle is available. The charge is JPY 3200 per person one-way.
  • Recommended spots to visit include Shibuya Crossing (3-min walk) and Tokyo National Olympic Stadium (1.8 mi), along with Tokyo Tower (2.9 mi) and Tokyo Imperial Palace (4.1 mi).
9.0.Superb.
  • 8.0.Very good

    Great location for visiting Shibuya. Easy access from airport.

    3 night trip with friends, Feb. 7, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Great location in Shibuya being connected to the rail terminal. Quiet. Quad room was a little tight but that was to be expected. Buffet breakfast was poor - limited choices with low quality. Overall it was good value considering location and catering for a family of 4 in one room (4 x single beds).

    3 night family trip, Jan. 5, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    It's nere the train station, shops and markets. The view from the hotel room is amazing.

    3 night family trip, Jan. 3, 2020

    Verified Expedia guest review

  • 6.0.Good

    Good location and clean. Check in time a bit too strict only allow at 2pm doesnt care if you have baby or infant. Other hotel allow you to check in early.. but this hotel not even 30 mins earlier.. If you arrive morning good luck with it. Other than that all good.

    4 night family trip, Dec. 11, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Lovely hotel in the heart of Shibuya

    A very conveniently located Hotel in the heart of Shibuya. For accessability - its is fabulous: Acess to the central Shibuya train station is directly below the hotel and I caught the Limousine Bus from Narita Airport directly to the hotel. Staff can help you book the bus if required. The hotel is nicely appointed, staff are very helpful at reception. Rooms were a little small but comfortable and quiet. The views of the famous "Scramble Intersection" are great and lovely to view at night time. I was staying for a business trip and highly recommend.

    Philipa, 2 night business trip, Dec. 7, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Great location, central to station, shopping and restaurants. Perfect for families.

    2 night family trip, Aug. 28, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The location is excellent - really central in Shibuya so it’s easy to take a short walk to get to nearby attractions/shops etc, or if you want to take a train anywhere else - it’s literally on top of the train station (entrance on the 5th floor). There were always heaps of staff available in the lobby ready and waiting to help you at any time - they were super helpful with any of my queries and checking in and out was a breeze. It is also right near a bus station where some of the main buses go, including the airport limousine bus direct for NRT which was great. The buffet breakfast was amazing - such a great selection of food and staff were super efficient cleaning up/topping up food, while also being really friendly and ensuring all guests were looked after. It was my first time staying in Tokyo and all by myself, and I can’t recommend this place enough.

    4 night trip, Aug. 24, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    It’s location location fantastic so close to everything.

    4 night trip, Aug. 22, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The location is extraordinary. The staff accommodated our special request without fuss. This was our second stay and this time we brought others. If you want a view of the crossing 24 hours a day be sure to book a higher room and ask for the view. Not all rooms have it.

    2 night family trip, Jul. 1, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great location right in the heart of Shibuya and next to the JR line and subway. The breakfast is western and Japanese. Comfy beds and Serviced each day.

    5 night trip with friends, May 29, 2019

    Verified Wotif guest review

See all 844 reviews