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All properties in Tokyo, Tokyo (prefecture), Japan
1 room, 2 adults

Shibuya Excel Hotel Tokyu

3.5-star3.5 stars
1-12-2, Dogenzaka, Shibuya-ku, Tokyo, Tokyo-to, 150-0043, Japan

3.5-star hotel with 2 restaurants, near Shibuya Crossing
  • Free WiFi
  • Collect stampsYou can collect™ Rewards stamps here
Great location
Good internet service
Great room
Fairly good value for money

Shibuya Excel Hotel Tokyu

from A$272
  • Excel Single Non-Smoking, 21 - 24F
  • Standard Twin Non-Smoking, 7 - 12F
  • Excel Twin Non-Smoking, 21 - 24F
  • View Single Non-Smoking, 13 - 19F
  • Standard Double Non-Smoking, 7 - 12F
  • Premier Double Non-Smoking, 13 - 19F
  • Triple Room Non-Smoking, 7 - 12F
  • Quad Room Non-Smoking, 7 - 12F
  • Semi Double Room Non-Smoking, 13 - 19F
  • View Twin Non-Smoking, 13 - 19F
  • Premier Twin, Non-Smoking, 13 - 19F
  • Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)

What’s around Shibuya Excel Hotel Tokyu


  • In Shibuya
  • Shibuya Crossing - 3 min walk
  • Yoyogi Park - 22 min walk
  • Meiji Jingu Shrine - 27 min walk
  • Tokyo National Olympic Stadium - 33 min walk
  • Shinjuku Gyoen National Garden - 38 min walk
  • Roppongi Hills - 39 min walk
  • Tokyo Midtown - 45 min walk

Getting around

  • Tokyo (NRT-Narita Intl.) - 53 min drive
  • Tokyo (HND-Haneda) - 17 min drive
  • Shinsen Station - 8 min walk
  • Daikan-yama Station - 17 min walk
  • Harajuku Station - 18 min walk
  • Shibuya Station - 2 min walk
  • Omote-sando Station - 18 min walk
  • Meiji-jingumae 'Harajuku' Station - 20 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 408 rooms
  • This hotel is arranged over 25 floors


  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms



  • Airport shuttle *


  • Self parking *

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Room service
Working away
  • Conference space size (feet) - 108
  • Conference space size (meters) - 10
  • One meeting room
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • In-room accessibility
Languages Spoken
  • English
  • Japanese

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Pay movies
  • Digital TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Fridge
  • Daily housekeeping
  • In-room safe

Shibuya Excel Hotel Tokyu’s small print

Also known as

  • Shibuya Excel Hotel Tokyu
  • Shibuya Tokyu Excel Hotel
  • Shibuya Excel Hotel Tokyu Tokyo
  • Shibuya Excel Tokyu Tokyo
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  • Shibuya Excel Hotel Tokyu Tokyo
  • Shibuya Excel Hotel Tokyu Hotel Tokyo
  • Excel Hotel Tokyu
  • Shibuya Excel Tokyu
  • Excel Tokyu
  • Shibuya Excel Hotel Tokyu Tokyo
  • Shibuya Excel Hotel Tokyu
  • Shibuya Excel Tokyu
  • Shibuya Tokyu
  • Shibuya Tokyu Excel


The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Noise-free guestrooms cannot be guaranteed.

Parking height restrictions apply.

This property advises that enhanced cleaning and safety measures are currently in place.

Disinfectant is used to clean the property, and guests are provided with hand sanitizer.

For traveler safety, the following measures are in place: social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

Self parking costs JPY 2000 per night

Buffet breakfast is offered for an extra charge of JPY 2851 per person (approximately)

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Shibuya Excel Hotel Tokyu

  • Are pets allowed at Shibuya Excel Hotel Tokyu?
    Sorry, pets aren't allowed.
  • Is parking offered at Shibuya Excel Hotel Tokyu?
    Yes. Self parking costs JPY 2000 per night.
  • Is airport shuttle service offered by Shibuya Excel Hotel Tokyu?
    Yes, an airport shuttle is available.
  • What are the check-in and check-out times at Shibuya Excel Hotel Tokyu?
    You can check in from 2 PM to midnight. Check-out time is 11 AM.
  • Are there restaurants at or near Shibuya Excel Hotel Tokyu?
    Yes, there are 2 onsite restaurants. Nearby restaurants include Hobgoblin Shibuya (1-min walk), sede tharros (1-min walk), and IZAKAYA VIN (1-min walk).

Recent reviews

Fabulous 8.8 From 1,227 reviews

Exceptional 10.0
Lovely hotel in the heart of Shibuya
A very conveniently located Hotel in the heart of Shibuya. For accessability - its is fabulous: Acess to the central Shibuya train station is directly below the hotel and I caught the Limousine Bus from Narita Airport directly to the hotel. Staff can help you book the bus if required. The hotel is nicely appointed, staff are very helpful at reception. Rooms were a little small but comfortable and quiet. The views of the famous "Scramble Intersection" are great and lovely to view at night time. I was staying for a business trip and highly recommend.
Philipa, au2 night business trip
Exceptional 10.0
Location, location, location.
Would stay here again. Spacious for Japanese hotel (3 wide single bed configuration) with toilet separate to bathroom. Not that we'll signed to find entry. Excelsior Caffe nearby best for real espresso coffee.
Bill, au4 night family trip
Exceptional 10.0
My no. 1 choice in Tokyo!
au4 night family trip
Exceptional 10.0
Dream holiday
Excellent services convenient clean and efficient
au3 night romance trip
Exceptional 10.0
Great stay
Great hotel, amazing location! Helpful front desk staff too!
Natasha, au3 night romance trip
Very good 8.0
Good stay.
Good stay, location is great if you like shibuya. Only complain in breakfast bar for western option doesnt get refilled often enough.
auRomance trip
Very good 8.0
I found the entrance to the hotel difficult to find.
au2 night trip
Exceptional 10.0
Best location for stay in Shibuya
Our stay at the hotel was amazing. The location was perfect for our family with young children (5,7,10) as the airport shuttle drops us off right at the hotel and with the train station, shopping mall, lotsa eateries and the famous Shibuya Scramble right at the bottom of the building. We will definitely stay here when we visit Tokyo again in future.
Yin, au7 night family trip
Very good 8.0
Great position! Great hotel. Spacious for family of three.
Scott, au3 night family trip
Very good 8.0
Big room for Japan
If you're a couple it is worth paying for the bigger room on a higher level for the comfort and the view. The service and politeness of staff is inconsistent but all-in-all comfortable stay.
au3 night romance trip

Shibuya Excel Hotel Tokyu

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