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All properties in Mazatlan (and vicinity), Sinaloa, Mexico
1 room, 2 adults

Luna Palace Hotel and Suites

3-star3 stars
Ave Camaron Sabalo S/N, Zona Dorada, Mazatlan (and vicinity), SIN, 82100, Mexico

3-star beachfront hotel with outdoor pool, near Cerritos Beach
  • Free WiFi and free parking
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Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • they changed us from luna palace hotel without any previous notice. The room they gave us…Jan. 22, 2021
  • Had a reservation to stay here. When we arrived we were told the hotel was closed and we…Jan. 21, 2021

Luna Palace Hotel and Suites

from A$146
  • Junior Suite, Kitchenette, Partial Ocean View
  • Family Suite, 1 Bedroom
  • Studio, Kitchenette, Ocean View

What’s around Luna Palace Hotel and Suites

Landmarks

  • In Zona Dorada
  • Playa Brujas - 1 min walk
  • Islands and Protected Areas of the Gulf of California - 2 min walk
  • Punta Camaron Beach - 32 min walk
  • Sea Shell City Museum - 35 min walk
  • El Cid Country Club Golf Course - 36 min walk
  • Galerias Mazatlan - 42 min walk
  • The Mazatlan Malecón - 45 min walk

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 30 min drive

At a glance

Key facts

Hotel size

  • This hotel has 71 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

  • Onsite parking limited

Payment types at the property

  • Cash

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • On private beach
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Ecotours nearby
  • Golfing nearby
  • Surfing/boogie boarding nearby
  • Waterslide
  • Swim-up bar
Working away
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Lift
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Hair dryer
Be entertained
  • 29-inch TV
  • Premium TV channels
Stay connected
  • Free WiFi
Food and drink
  • Fridge
  • Microwave
  • Kitchenette
  • Cookware, dishware and utensils
More
  • Daily housekeeping
  • In-room safe

Luna Palace Hotel and Suites’s small print

Also known as

  • Luna Palace Hotel Mazatlan
  • Luna Palace Hotel and Suites Mazatlan
  • Luna Palace Hotel and Suites Hotel Mazatlan
  • Luna Palace Hotel
  • Luna Palace Mazatlan
  • Luna Palace Hotel Mazatlan
  • Luna Palace Mazatlan
  • Palace Luna
  • Luna Palace Resort All Inclusive
  • Luna And Suites Mazatlan
  • Luna Palace Hotel and Suites Hotel

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property accepts credit cards, debit cards, and cash.

Optional extras

Buffet breakfast is offered for an extra charge of MXN 190 for adults and MXN 120 for children (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Luna Palace Hotel and Suites

  • Does Luna Palace Hotel and Suites offer free cancellation for a full refund?
    Yes, Luna Palace Hotel and Suites does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Luna Palace Hotel and Suites?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Luna Palace Hotel and Suites?
    Yes, there's free self parking. Parking spots may be limited.
  • Is there a pool at Luna Palace Hotel and Suites?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Luna Palace Hotel and Suites?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Luna Palace Hotel and Suites?
    You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
  • Are there restaurants at or near Luna Palace Hotel and Suites?
    Yes, there's an onsite restaurant. Nearby restaurants include Chile's Pepper (4-min walk), El Fish Market (4-min walk), and Cilantro's (5-min walk).
  • What is there to do at Luna Palace Hotel and Suites and nearby?
    Have fun with nearby activities such as boogie boarding and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a private beach and a waterslide. Luna Palace Hotel and Suites also has a fitness center and a garden.

Recent reviews

Good 7.6 From 142 reviews

Very good 8.0
Nice beach, nice pool. Excellent service. Old amenities, no jacuzzi
Christopher, us3 night family trip
Exceptional 10.0
I love the location of this property. The pool is warm the room are clean, great service. The employees are amazing I will go back.
Sharon, us2 night trip with friends
Very good 8.0
The place it’s alright, u can walk to the beach , clean room, but they could be better for the price
Saul, us4 night family trip
Poor 2.0
Horrible place to stay older hotel with bad service
us4 night family trip
Poor 2.0
The staff was not bilingual - checkin was extremely rough when we couldn’t communicate. Servers were also not bilingual. Water slide wasn’t working. Our room didn’t have a safe or coffee maker and didn’t lock to balcony. Staff was not at all attentive. Expedia misrepresented this property.
us6 night family trip
Exceptional 10.0
I like the location and the large room that was given to us. Thanks
Eileen, ca21 night romance trip
Very good 8.0
Great beach access. Awesome staff. Room needs an upgrade.
Rusty, us6 night romance trip
Very good 8.0
The staff was wonderful. However it was loud and far from the center of town
us5 night trip with friends
Exceptional 10.0
Recent stay
Gretchen, us7 night family trip
Exceptional 10.0
I definitely willing to return to this site! Close to places of entertainment! Staff very helpful! Okey
ca2 night trip

Luna Palace Hotel and Suites