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All properties in Mazatlan (and vicinity), Sinaloa, Mexico

Luna Palace Hotel and Suites

3-star beachfront hotel with outdoor pool, near Cerritos Beach

  • Free WiFi and free parking
From
A$169

Image gallery

  • Pool
  • Pool
  • Beach
  • Outdoor Pool
  • Pool
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1 / 29Pool
Ave Camaron Sabalo S/N, Zona Dorada, Mazatlan (and vicinity), 82100, SIN, Mexico
7.6.Good.
  • This hotel has a beautiful beach, view and location I think just need a little bit more…

    May 30, 2021

  • I stayed a week room in 5002 it had a nice ocean view with kitchenette the staff was nice…

    Feb. 3, 2021

See all 145 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours gap period enforced between guest stays
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Safe
Convenient
Dining options
Transport options
  • Free WiFi
  • Free parking
  • Pool
  • Kitchenette
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 71 smoke-free guestrooms
  • Daily housekeeping
  • On a private beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available

For families

  • Children's pool
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Kitchenette
  • Cookware, dishware and utensils
  • Microwave

What’s around

  • In Zona Dorada
  • Playa Brujas - 1 min walk
  • Islands and Protected Areas of the Gulf of California - 2 min walk
  • Punta Camaron Beach - 32 min walk
  • Sea Shell City Museum - 35 min walk
  • El Cid Country Club Golf Course - 36 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Junior Suite, Kitchenette, Partial Ocean View
  • Family Suite, 1 Bedroom
  • Studio, Kitchenette, Ocean View

Location

Ave Camaron Sabalo S/N, Zona Dorada, Mazatlan (and vicinity), 82100, SIN, Mexico
  • In Zona Dorada
  • Playa Brujas - 1 min walk
  • Islands and Protected Areas of the Gulf of California - 2 min walk

What’s around

Landmarks

  • In Zona Dorada
  • Playa Brujas - 1 min walk
  • Islands and Protected Areas of the Gulf of California - 2 min walk
  • Punta Camaron Beach - 32 min walk
  • Sea Shell City Museum - 35 min walk
  • El Cid Country Club Golf Course - 36 min walk
  • Galerias Mazatlan - 42 min walk
  • The Mazatlan Malecón - 45 min walk
  • Cerritos Beach - 2.5 mi / 4.1 km
  • Mazatlan International Center - 3 mi / 4.8 km
  • Monument to the Family - 2.3 mi / 3.8 km

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 30 min drive

At a glance

Hotel size

  • This hotel has 71 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • Room service (during limited hours)

Things to do

  • On private beach
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Ecotours nearby
  • Golfing nearby
  • Surfing/boogie boarding nearby
  • Waterslide
  • Swim-up bar

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter

Facilities

  • Number of buildings/towers - 1
  • Lift
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Things to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Hair dryer

Be entertained

  • 29-inch TV
  • Premium TV channels

Stay connected

  • Free WiFi

Food and drink

  • Fridge
  • Microwave
  • Kitchenette
  • Cookware, dishware and utensils

More

  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • Luna Palace Hotel Mazatlan
  • Luna Palace Hotel and Suites Mazatlan
  • Luna Palace Hotel and Suites Hotel Mazatlan
  • Luna Palace Hotel
  • Luna Palace Mazatlan
  • Luna Palace Hotel Mazatlan
  • Luna Palace Mazatlan
  • Palace Luna
  • Luna Palace Resort All Inclusive
  • Luna And Suites Mazatlan
  • Luna Palace Hotel and Suites Hotel

Optional extras

Buffet breakfast is offered for an extra charge of MXN 190 for adults and MXN 120 for children (approximately)

Babysitting/childcare is available for an extra charge

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Luna Palace Hotel and Suites does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Chile's Pepper (4-min walk), El Fish Market (4-min walk), and Cilantro's (5-min walk).
  • Have fun with nearby activities such as boogie boarding and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a private beach and a waterslide. Luna Palace Hotel and Suites also has a fitness center and a garden.
7.6.Good.
  • 4.0.Fair

    they changed us from luna palace hotel without any previous notice. The room they gave us wasnt as clean as it should have been. the restroom was dripping water from the floor above us.

    2 night family trip, Jan. 22, 2021

    Verified Expedia guest review

  • 2.0.Poor

    Had a reservation to stay here. When we arrived we were told the hotel was closed and we are being moved to a different hotel. We had no choice but to stay at the other hotel as we traveled from out of country for a wedding. There was no communication from Luna Palace that they would be canceling & transferring our reservation

    Judy, 3 night family trip, Jan. 21, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Nice beach, nice pool. Excellent service. Old amenities, no jacuzzi

    Christopher, 3 night family trip, Dec. 23, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    I love the location of this property. The pool is warm the room are clean, great service. The employees are amazing I will go back.

    Sharon, 2 night trip with friends, Dec. 5, 2020

    Verified Expedia guest review

  • 8.0.Very good

    The place it’s alright, u can walk to the beach , clean room, but they could be better for the price

    Saul, 4 night family trip, Oct. 27, 2020

    Verified Expedia guest review

  • 2.0.Poor

    Horrible place to stay older hotel with bad service

    4 night family trip, Aug. 13, 2020

    Verified Expedia guest review

  • 2.0.Poor

    The staff was not bilingual - checkin was extremely rough when we couldn’t communicate. Servers were also not bilingual. Water slide wasn’t working. Our room didn’t have a safe or coffee maker and didn’t lock to balcony. Staff was not at all attentive. Expedia misrepresented this property.

    6 night family trip, Mar. 12, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    I like the location and the large room that was given to us. Thanks

    Eileen, 21 night romance trip, Feb. 28, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Great beach access. Awesome staff. Room needs an upgrade.

    Rusty, 6 night romance trip, Feb. 28, 2020

    Verified Expedia guest review

  • 8.0.Very good

    The staff was wonderful. However it was loud and far from the center of town

    5 night trip with friends, Jan. 29, 2020

    Verified Travelocity guest review

See all 145 reviews