Racquet Cuernavaca

Photo gallery for Racquet Cuernavaca

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Terrace/patio

Overview of Racquet Cuernavaca

VIP Access

Racquet Cuernavaca

4.0 star property
4-star hotel in Rancho Cortes with spa and outdoor pool

8.0/10 Very good

646 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is AU$88
Price available on 5/7/2022
Map
Fco Villa 100 Fracc Rancho Cortes C P, Cuernavaca, MOR, 62120
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 9 outdoor tennis courts
  • Health club
  • Children's pool
  • Pool bar
  • Room service
  • Massage/treatment rooms
  • Business center
For families
  • Children's pool
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Rancho Cortes
  • Earliest 16th Century Monasteries on the Slopes of Popocatepetl - 1 min drive
  • La Paloma de la Paz - 2 min drive
  • Teopanzolco Archaeological Zone - 16 min drive
  • Cuernavaca Cathedral - 18 min drive
  • El Tepozteco National Park and Pyramid - 19 min drive
  • Galerias Cuernavaca Mall - 12 min drive
  • Tabachines Golf Club - 21 min drive
  • Lagunas de Zempoala National Park - 32 min drive
  • Artisan Market of Tepoztlan - 28 min drive
  • Tepozteco Pyramid - 68 min drive

Getting around

  • Benito Juarez International Airport (MEX) - 67 min drive

About this property

Racquet Cuernavaca

Racquet Cuernavaca puts you 4.2 mi (6.8 km) from Cuernavaca Cathedral. Guests can visit the spa to indulge in hot stone massages, body wraps, or facials, and El Patio serves regional cuisine. An outdoor pool, a poolside bar, and a health club are other highlights at this upscale hotel. Fellow travelers say great things about the helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 52 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite valet parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–noon
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

Taking the kids

  • Children's pool
  • Mini golf

What to do

  • Tennis
  • Mini golf

Working away

  • Business center
  • 3 meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1939
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An outdoor pool
  • Arcade/game room
  • Full-service spa
  • 9 outdoor tennis courts
  • Massage/treatment rooms

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch plasma TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

SpaCiel has massage/treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a spa tub.

Dining

El Patio - This restaurant specializes in regional cuisine.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Breakfast costs between MXN 230 and MXN 300 for adults, and MXN 115 and MXN 180 for children (approximately)

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Racquet Cuernavaca
Racquet Hotel Cuernavaca
Cuernavaca Racquet Club Hotel Cuernavaca
Racquet Cuernavaca Hotel
Racquet Hotel
Racquet Cuernavaca Hotel
Racquet Cuernavaca Cuernavaca
Racquet Cuernavaca Hotel Cuernavaca

Frequently asked questions

Overall score and ratings

8.0

Very good

8.3/10

Cleanliness

8.5/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Exceptional

Enjoyed.
Great weekend away to stretch the legs with plenty of tennis! Basic rooms but comfey bed.
Miguel A, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Muy bien para relajarse y tener unos días de descanso. No lo recomiendo para personas con problemas al caminar porque tiene pasillos empedrados e inclinados
Mauricio, 3-night family trip
Verified Expedia guest review

8/10 Very good

REception (Andres) was very helpful,thank you very much:)
Gina, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

El hotel está limpio y bien pero ya se ve muy viejo y descuidado, podrían hacerle algunos arreglos. El servicio en restaurante y alberca muuy lento.
Paola, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing gardens
Beautiful property
Victor, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We’re nice
Richard, 3-night family trip
Verified Expedia guest review

8/10 Very good

Beautiful but with some issues to address.
The location is beautiful, I've come here for years. Unfortunately the property has not been kept up. Particularly the guest rooms. We were on suite 110 and there has black mold on the walls. I understand the humidity and moisture levels are high but they MOST control black mold. I will need to have confirmation this issue has been addressed before booking again. The restaurant service was a bit slow and the gym needs a better weight options. Again, the location and gardens are absolutely beautiful. I hope they invest in restoring the guest rooms as I look forward to coming back.
Antonio, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Good place
Good place.
Luis, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Cleaning staff were very nice and professional. They did their best with the conditions of the place. Temperature in the room was around 50 or colder Degrees F constantly. Heater didn't work. The rooms were so humid that there was mold growing on the walls. Walls and floor were wet with humidity. Bathroom did not have a window or exhaust fan to get rid of wet humid air when showering. Without heat in the room, it was impossible to dry out the air. Because of the cold and humidity, bedsheets and blankets were cold and damp and would not get warm even when sleeping with socks, sweatpants, and sweatshirts. We were shivering constantly and couldn't warm up. Beds had some sort of bed bugs in them that bit our legs in numerous places as we slept. (photos attached). Because the entire complex smelled of mold, our whole family experienced headaches, sore lungs, and constant coughing. This was the most uncomfortable place we've ever spent time at.
18-night family trip
Verified Expedia guest review

8/10 Very good

Regular
Buena experiencia la gente muy amable y todo muy limpio. Falta un poco de mantenimiento en las albercas y los colchones están incómodos.
harumy, 2-night family trip
Verified Hotels.com guest review