Protea Hotel by Marriott Knysna Quays

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Outdoor pool
Outdoor pool
Room, 2 Double Beds, Non Smoking, Lagoon View | View from room
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Overview of Protea Hotel by Marriott Knysna Quays

Protea Hotel by Marriott Knysna Quays

3.5 star property
3.5-star hotel in Knysna Central with outdoor pool and restaurant

8.2/10 Very good

262 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
Map
Waterfront Drive, Knysna, Western Cape, 6570
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Self parking
  • Room service
  • Spa services
  • Babysitting
  • Business center
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
For families
  • Children stay free
  • Babysitting (surcharge)
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • In Knysna Central

Getting around

  • Plettenberg Bay (PBZ) - 32 min drive
  • George (GRJ) - 38.3 miles/61.6 km
  • Airport shuttle (surcharge)
  • Area shuttle

About this property

Protea Hotel by Marriott Knysna Quays

3.5-star hotel in the heart of Knysna Central
You can look forward to free English breakfast, 18 holes of golf, and a roundtrip airport shuttle at Protea Hotel by Marriott Knysna Quays. Treat yourself to a massage or other spa services. The onsite restaurant, Breakfast Restaurant, features pool views. Stay connected with free in-room WiFi, and guests can find other amenities such as a free grocery shopping service and a terrace.
Additional perks include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Self parking (surcharge), an area shuttle, and a 24-hour front desk
  • A front desk safe, an elevator, and ATM/banking services
  • A computer station, luggage storage, and a reception hall
  • Guest reviews speak highly of the proximity to shopping
Room features
All guestrooms at Protea Hotel by Marriott Knysna Quays include comforts such as laptop-compatible safes and air conditioning, as well as amenities like free WiFi.
Extra conveniences in all rooms include:
  • Grab bars near toilets, lowered electrical outlets, and raised toilet seats
  • 32-inch LED TVs with premium channels
  • Daily housekeeping, desks, and phones

Languages

Afrikaans, English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 123 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (ZAR 30 per day)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free English breakfast each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Room service (limited hours)

Traveling with children

  • Children stay free
  • Babysitting (surcharge)

What to do

  • Discount at nearby fitness center
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Ziplining nearby

Working away

  • Business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • 18 holes of golf
  • An outdoor pool
  • Spa services

Accessibility

  • Wheelchair accessible
  • Elevator
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Grab bar near toilet
  • Grab bar in bathtub

Languages

  • Afrikaans
  • English

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Mobile key entry
  • Guidebooks/recommendations

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

Breakfast Restaurant - Overlooking the pool, this restaurant serves breakfast only.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Self parking costs ZAR 30 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; guests are provided with hand sanitizer; guests can access their rooms with a mobile device.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Knysna Protea Hotel
Knysna Protea Hotel Quays
Knysna Quays Protea Hotel
Protea Hotel Knysna
Protea Hotel Marriott Knysna Quays
Protea Hotel Quays
Protea Hotel Quays Knysna
Protea Knysna Quays
Protea Quays
Quays Knysna
Protea Hotel Marriott Quays
Protea Marriott Knysna Quays
Protea Marriott Quays
Protea Hotel by Marriott Knysna Quays Hotel
Protea Hotel by Marriott Knysna Quays Knysna
Protea Hotel by Marriott Knysna Quays Hotel Knysna

Frequently asked questions

Does Protea Hotel by Marriott Knysna Quays offer free cancellation for a full refund?
Yes, Protea Hotel by Marriott Knysna Quays does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Protea Hotel by Marriott Knysna Quays?
As of 2 Oct 2022, prices found for a 1-night stay for 2 adults at Protea Hotel by Marriott Knysna Quays on 16 Oct 2022 start from AU$167, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Protea Hotel by Marriott Knysna Quays?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Protea Hotel by Marriott Knysna Quays?
Yes, there's an outdoor pool.
Are pets allowed at Protea Hotel by Marriott Knysna Quays?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Protea Hotel by Marriott Knysna Quays?
Yes. Self parking costs ZAR 30 per day.
Is airport shuttle service offered by Protea Hotel by Marriott Knysna Quays?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Protea Hotel by Marriott Knysna Quays?
You can check in from 2:00 PM - midnight. Check-out time is 11:00 AM.
What is there to do at Protea Hotel by Marriott Knysna Quays and nearby?
Have fun with activities like cycling, boat tours, and hiking, and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include spa services and a picnic area. Protea Hotel by Marriott Knysna Quays also has a garden.
Are there restaurants at or near Protea Hotel by Marriott Knysna Quays?
Yes, Breakfast Restaurant offers pool views. Nearby restaurants include Rib & Rump (3-min walk), Freshline Fisheries (4-min walk), and Chatters (6-min walk).
What's the area around Protea Hotel by Marriott Knysna Quays like?
Protea Hotel by Marriott Knysna Quays is a short 1-minute walk from Cape Floral Region Protected Areas and 5 minutes' walk from Garden Route National Park. Travelers give top marks for the hotel's prime location.

Overall score and ratings

8.2

Very good

8.7/10

Cleanliness

8.3/10

Staff & service

9.3/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel was very clean and in an excellent location. The staff were extremely accommodating and welcoming. The breakfast included with our stay was very good. We would highly recommend this hotel.
Darla, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Everyrhing was nice and acceptable. Website misleading, showing lagoon view photos of standard rooms, yet they all face inland.. on bus depot which is rather noisy. Only rooms with 2x double beds, i.e. more than 2 persons available at increased cost..2+ persons!
JB, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was great to return to the Knysna Quays hotel . Great room ,lovely view and nice breakfast . The swimming pool is a real plus . Another enjoyable stay .
Heather, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing stay at protea knysna quays
Absolutely amazing. Loved the comfy king size bed. Absolutely spotlessly clean
SONIA, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Nice Hotel
Nice hotel well situated at the Waterfront. Plenty of restaurants and activities near by. Breakfast was nice and included. Staff were very nice and helpful. Parking was on site and costs 30 Rand/night. Next door parking is free but no security.
Marisa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

roberto, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Laurianne, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mohammed, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Staff were courteous however not professional or lacking management - many small errors kept on happening which made the overall stay not so nice. Examples are: breakfast was chaotic, waiting 30 minutes for coffee, getting the wrong coffee only for waitress to try to convince to take as new coffees would take time..; WiFi not working; room was not filled with soap, tea etc; many more scenarios like that. Definitely not a Marriott as stated in the name.
4-night trip
Verified Hotels.com guest review