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Riu Lupita All Inclusive, Playa del Carmen, Mexico

3.5-star3.5 stars
Lote Hotelero 1, Manzana 20Condominios Playacar, Playa del CarmenQROO77710Mexico, (02) 8228 1927

All-inclusive resort in Playacar with 4 restaurants, 2 outdoor pools
  • Free buffet breakfast, free WiFi in lobby, and free parking
Fantastic service
Delicious food
Location is ok
Reasonable beach
94See all 94 reviews
From 3,033 reviewsTripAdvisor Traveller Rating

Riu Lupita All Inclusive, Playa del Carmen, Mexico

from A$211
  • Standard room with bathtub
  • Family room with bunk Bed
  • Habitacion Doble Mexico
  • Standard Europe
  • Standard Latam
  • Family Room with Bunk Bed Mexico
  • Standard Room (B2C)
  • Family Room (B2C)
Want more choice? Check out our other properties in Playa del Carmen.

At a glance

Key facts

Hotel size

  • This hotel has 300 rooms
  • This hotel is arranged over 3 floors


  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Babysitting/childcare *

  • Free children's club (ages 4 - 12)


  • Pets not allowed


  • Free WiFi in public areas



  • Free self parking


  • Free beach shuttle

Other information

  • All-inclusive (taxes and gratuities included)
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • Free buffet breakfast daily
  • 4 restaurants
  • Bar/lounge
  • Poolside bar
Things to do
  • Free beach shuttle
  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
  • Tennis on site
  • Spa services on site
  • Nightclub
  • Waterslide
  • Pool umbrellas
  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Garden
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All meals, snacks, and local beverages included

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities
  • Kayaking
  • Sailing
  • Snorkeling
  • Windsurfing

Land activities
  • Tennis
  • Volleyball

  • Aerobics

Kids' club
  • Supervised activities for children between 4 and 12 years old

  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances

Not included
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Premium or imported alcoholic beverages
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities


Adelita - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner.

Maria Bonita - This restaurant specializes in Mexican cuisine and serves dinner only.

Cozumel - This buffet restaurant serves lunch only.


On Site

  • Fitness facilities
  • Tennis on site
  • Fitness classes on site
  • Basketball on site
  • Playground on site
  • Snorkeling on site
  • Volleyball on site
  • Windsurfing on site


  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Water skiing nearby

Riu Lupita All Inclusive, Playa del Carmen, Mexico’s small print

Also known as

  • Lupita Riu
  • Riu Lupita
  • Riu Lupita All Inclusive
  • Riu Lupita All Inclusive Playa del Carmen
  • Riu Lupita Playa del Carmen
  • Hotel Riu Lupita Riviera Maya/Playa Del Carmen, Mexico
  • Riu Lupita Mayan Riviera
  • Riu Lupita Mexico
  • Riu Lupita Resort


Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee (October - December): MXN 10.00 per accommodation, per night

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Riu Lupita All Inclusive, Playa del Carmen, Mexico


  • In Playacar
  • Mahi Golf Course (20-minute walk)
  • Playa del Carmen Maritime Terminal (29-minute walk)
  • Yucatek Divers (30-minute walk)
  • Central Square (35-minute walk)
  • Nuestra Senora del Carmen Catholic Church (36-minute walk)
  • Playacar Golf Club (37-minute walk)
  • Quinta Alegria (41-minute walk)

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) 46-min drive
  • Free self parking
  • Free beach shuttle

Recent reviews

Good 7.8 From 94 reviews

Riu Lupita All Inclusive, Playa del Carmen, Mexico
Very Good8.0
For quiet rooms pick one on the second floor
Good Hotel, nice staff, close to the beach and 5a av.
Miguel, mx5 night romance trip
Riu Lupita All Inclusive, Playa del Carmen, Mexico
Very Good8.0
Great stay!
We had a great stay at Riu Lupita. The resort is small, but intimate. The location is good, and it's wonderful to have access to the other location on the beach (just a short, free shuttle ride). The rooms are okay, and like a few other people said - there is a musty, damp smell. But they're comfortable enough and the resort is small, so you're always close to everything. The food was decent and comparable to other resorts. The drinks were good, accessible, and diverse. The entertainment was good - there wasn't a lot of it, but we enjoyed everything. I also went to the spa for a pedicure and it was great - affordable, good, and friendly service. What makes this resort great, though, is the service. It was phenomenal. Every one was very friendly, personable, and helpful. We stayed 3 nights here and then 3 nights at a larger resort in Cancun, and the service really stood out at Riu Lupita. Although we expected to like the next (nicer) resort more, we like Riu Lupita better. We would choose this resort over another next time. If you are looking for a great stay, with great service, and more intimate - choose Riu Lupita.
Jessica, us3 night romance trip
Riu Lupita All Inclusive, Playa del Carmen, Mexico
Wish we had stayed longer!
Our experience at Riu Lupita was GREAT! We enjoyed 3 days at the hotel. Had nothing but happy staff greet us, enjoyed the delicious food at the buffet every day, and enjoyed relaxing time on the beach. The only downside was the distance from the beach, but with an included bus ride to their private beach club, and included lunch and drinks and pool access, we could not complain! The hotel was in a quiet area of town, and besides the fun music performances at night, was always a relaxing, quiet and enjoyable experience. Would come back here again with friends or family. Less of a recommendation for people looking to party or meet young adults. Mostly couples and families, but still very fun! Definitely worth the savings to stay a little ways off of the beach!
Mackenzie, us3 night trip with friends
Riu Lupita All Inclusive, Playa del Carmen, Mexico
Very Good8.0
Nice overall
The hotel staff was friendly and helpful. While it was a small hotel, the food was good and the atmosphere was comfortable. The only complaint was the shows
Konniesha, us4 night trip with friends
Riu Lupita All Inclusive, Playa del Carmen, Mexico
Very Good8.0
Very comfy, appropriate amenites, good price
A pleasant all inclusive stay. I was attending a conference at another Riu hotel not far from Lupita. The room was very comfortable with all the amenities except that some plug points did not work. The waiters at the restaurant were exceptional and the restaurant was clean with the tables well laid out. There was a variety of food, catering for all tastes. As a bonus free transport was available to the beaches and downtown.
Ahmed, za6 night business trip

See all reviews

Riu Lupita All Inclusive, Playa del Carmen, Mexico

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