Park Royal Beach Acapulco

Million dollar view, safe swimming in the bay. Food plain, but excellent. Many steps, difficult to negotiate for handicap.

It was too many kids the main pool was very small the beach was tiny does not look like the pictures. The food was not great at all got very sick eating the last night there at the Mexican restaurant. The lobby was very small and no activities at the resort.lunch buffet was very disappointing!

Todo excelente ...........,!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!..........

The property is private and clean, Different places to eat inside the hotel.

Very boring at night nothing to do in the hotel flooring at the pool also need a little bit more people to Cause some enthusiasm get contest motivated play some games

The kindness of the staff is the outstanding memory from my visit to Park Royal Beach Acapulco. From the moment I arrived, I was greeted by friendly bell staff, gracious food and beverage employees, and a helpful concierge. My time at the resort was during rainy season and the property was relatively empty. The staff used this less busy time to dote upon me and ensure that I was well cared for. This can be especially said for the food and beverage team. I was rarely without a drink in hand and, when dining, Julio and his team went above and beyond in service. I also appreciate the staff's patience as I stumbled through my days using less-than-perfect Spanish. Another great positive of this property was the private beach, albeit small. The property itself is not a "luxury" property, per se. The buildings are several decades old and, while maintained, I would not say maintained very well. During rain storms the lobby was filled with towels and buckets to catch water from the leaking roof. The funicular frequently had issues where it wasn't working. The bathtub drained slowly and the AC was sporadic. Things along these lines. But we took it in stride and none of this was a great negative impact on our experience. And, to be honest, at the low price I paid for this trip I'm not sure that I could have expected more. It would be like paying for a Quality Inn and expecting the Montage. Overall, I'd recommend the Park Royal. It also seems great for a family with children.

The worst experience ever had And I will never recommend it for nobody

Smell bad and really so bad condition. Food is terrible. Book on ur risk

The hotel is nice. Had trouble with the AC, they took a long time to change us room. We didn’t even get an apology from the manager. Very confusing to find the hotel, it’s a little far from the center of Acapulco! Was not a big fan of the beach from the hotel.