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Mercure Sydney

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Indoor pool
Indoor pool
Indoor pool
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Mercure Sydney

UNESCO Sustainable Travel Pledge

Mercure Sydney

4.5 star property
Luxury hotel with indoor pool, near University of Technology Sydney

8.2/10 Very good

1,000 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Gym
  • Non-smoking
The price is AU$229
Price available on 11/12/2022
Map
818-820 George Street, Chippendale, NSW, 2008

Room options

About this area

What's nearby

  • In Chippendale
  • Circular Quay - 32 min walk
  • Sydney Opera House - 42 min walk
  • Sydney Harbour Bridge - 43 min walk
  • University of Sydney - 2 min drive
  • Star Casino - 9 min drive
  • SEA LIFE Sydney Aquarium - 8 min drive
  • Luna Park - 14 min drive
  • Bondi Beach - 22 min drive
  • Coogee Beach - 24 min drive
  • Taronga Zoo - 25 min drive

Getting around

  • Sydney Airport (SYD) - 23 min drive
  • Sydney Central Station - 6 min walk
  • Sydney Redfern Station - 13 min walk
  • Exhibition Centre Station - 14 min walk
  • Central Light Rail Station - 7 min walk
  • Capitol Square Light Rail Station - 7 min walk
  • Paddy's Markets Light Rail Station - 8 min walk

Restaurants

  • The Loft UTS - 2 min walk
  • Coffee Trails - 2 min walk
  • Holy Duck - 2 min walk
  • Autómata - 2 min walk
  • Mekong - 2 min walk

About this property

Mercure Sydney

Mercure Sydney puts you 1.7 mi (2.7 km) from Circular Quay and 2.2 mi (3.5 km) from Sydney Opera House. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Platform 818, which serves local cuisine and is open for dinner. Other highlights at this luxurious hotel include a bar/lounge, a fitness center, and a sauna. The helpful staff and location get great marks from fellow travelers. Public transportation is just a short walk: Central Light Rail Station is 7 minutes and Capitol Square Light Rail Station is 7 minutes.

Languages

Chinese (Mandarin), English, Filipino, French, German, Hindi, Indonesian, Japanese, Korean, Macedonian, Russian, Swahili, Thai, Urdu, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 517 rooms
  • Arranged over 15 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (15 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • WiFi and wired Internet access in rooms*

Parking

  • Onsite self parking (AUD 45 per day; includes in/out privileges)
  • Wheelchair-accessible van parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Childcare in room (surcharge)
  • Grocery/convenience store

Working away

  • Business center
  • 9 meeting rooms
  • Computer station
  • Conference space (18626 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • An indoor pool
  • Sauna

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Handrails in stairways
  • Wheelchairs available on site
  • Closed captioned TV
  • Low-height counter/sink
  • Lever door handles
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Indonesian
  • Japanese
  • Korean
  • Macedonian
  • Russian
  • Swahili
  • Thai
  • Urdu
  • Vietnamese

Room amenities

Be entertained

  • 48-inch LCD TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • WiFi and wired internet for a surcharge
  • Phone

Food and drink

  • Refrigerator

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Platform 818 - This restaurant specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Eve's Bar - This bar serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Refundable deposits

  • Deposit: AUD 100.00 per stay

Optional extras

  • WiFi is available in guestrooms for AUD 10 per 24-hour period (rates may vary)
  • Wired Internet access is available in guestrooms for AUD 10 per 24-hour period (rates may vary)
  • Breakfast costs between AUD 20 and AUD 32 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1.3 percent

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for AUD 60.0 per night

Parking

  • Self parking costs AUD 45 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 6:30 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Mercure Hotel Sydney
Mercure Sydney
Sydney Mercure
Mercure Sydney Hotel Chippendale
Mercure Sydney Hotel
Mercure Sydney Chippendale
Mercure Sydney Hotel
Mercure Sydney Chippendale
Mercure Sydney Hotel Chippendale

Frequently asked questions

Does Mercure Sydney offer free cancellation for a full refund?
Yes, Mercure Sydney does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mercure Sydney?
As of 28 Nov 2022, prices found for a 1-night stay for 2 adults at Mercure Sydney on 11 Dec 2022 start from AU$229, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mercure Sydney?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Mercure Sydney?
Yes, there's an indoor pool. Guests have pool access from 6:30 AM to 10:00 PM.
Are pets allowed at Mercure Sydney?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Mercure Sydney?
Yes. Self parking costs AUD 45 per day. Electric vehicle charging is available.
What are the check-in and check-out times at Mercure Sydney?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 10:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an onsite casino at Mercure Sydney?
No, this hotel doesn't have a casino, but Star Casino (9-min drive) is nearby.
What is there to do at Mercure Sydney and nearby?
Mercure Sydney has an indoor pool and a sauna, as well as a fitness center.
Are there restaurants at or near Mercure Sydney?
Yes, Platform 818 offers alfresco dining and local cuisine. Nearby restaurants include KOI Dessert Bar (3-min walk), It's Time for Thai (3-min walk), and Concrete Jungle (3-min walk).
What's the area around Mercure Sydney like?
Mercure Sydney is in Chippendale, a short 7-minute walk from Central Light Rail Station and 13 minutes' walk from University of Sydney. Travelers say that the hotel is in a great location.

Overall score and ratings

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

8/10 Very good

Beth, 1-night trip
Verified Hotels.com guest review

6/10 Good

Steven, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Don’t stay here it’s dirty
The hotel generally is very dirty - our initially room smelled of cigarette smoke and the walls were marked - we found 2 empty vodka bottles and a plastic empty under the bed when we left in the second room supplied. The bathroom in the pool area was gross and unusable - it was disgusting actually. No towels at pool even though reception said they are provided. We paid $400 for this room advertised as 4 1/2 stars. It’s a 3 star hotel. So overpriced we felt completely ripped off. Outside the hotel at the entrance I don’t think has ever been cleaned.
stuart, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Average stay but good pricing for central location
Room - standard ambiance and decor. Breakfast - variety of dishes and welcoming service staff Location - good central spot next to Central Station Noise - lobby area a bit noisy Parking - onsite parking available and bit expsnsive, but appears standard pricing for Sydney. Checkout Wilson parking for cheaper online/app rates
Peter, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Robin, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Convenient to Railway, Buses and City
Our room had delightful views of the Sydney city skyline. It was spacious, clean and comfortably furnished. The hotel is an easy walk to Central Railway, Sydney light rail and bus stops in George St. There is a Woolworths Metro supermarket in easy walking distance and good eating options in Kensington St, also easy walking. Reception staff were very considerate and helpful.
Deborah, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Diane, 1-night trip
Verified Hotels.com guest review

8/10 Very good

ideal location CBD fringe
Great location + short walk to china town/tram line to go to circular quay/opera house/harbour bridge - hotel carparking allows multiple trips in and out during one night stay but need to arrange it with reception staff at checkin
1-night family trip
Verified Hotels.com guest review

6/10 Good

Yuan Cheng, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Monique, 2-night trip
Verified Hotels.com guest review