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Hard Rock Hotel Bali, Kuta

4 stars
Jalan Pantai Banjar Pande MasKutaBali80361Indonesia, (02) 8228 1927
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Excellent4.0 / 5
Location
Great location
Beach
Beautiful beach
Bar
Bar is awesome
Room
Room needs to be redecorated
449See all 449 Hotels.com reviews
From 4,002 reviewsTripAdvisor Traveller Rating

Hard Rock Hotel Bali, Kuta

Hotel Info: (02) 8228 1927

from A$261
  • Deluxe Room
  • Roxity Family Suite
  • Deluxe Suite
  • Deluxe (Deluxe Premium)

At a glance

Key facts

Hotel size

  • This hotel has 418 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available. Contact the property in advance to get details. In accordance with local regulations, all visitors must remain within the hotel property during Seclusion Day/Hindu New Year on March 28, 2017 (from midnight March 27, 2017 to early morning March 29, 2017). Check-in and check-out will not be possible on March 28, 2017. For more details, please contact the office using the information on the reservation confirmation received after booking.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31st for 2 adults only. Additional charges will apply for children ages 5-12 years old. For more details, please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 10 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Bali Hard Rock
  • Hard Rock Kuta
  • Hard Rock Bali Kuta
  • Bali Hard Rock Hotel
  • Bali Hotel Hard Rock
  • Hard Rock Bali
  • Hard Rock Bali Hotel
  • Hard Rock Hotel Bali
  • Hotel Bali Hard Rock
  • Hotel Hard Rock Bali
  • Hard Rock Hotel Bali Kuta

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Rollaway beds are available for IDR 700000 per night

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of IDR 440000 per vehicle (roundtrip)

Airport shuttle service for children costs IDR 440000.00 (roundtrip)

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Free buffet breakfast daily
  • 4 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
Things to do
  • Water park
  • Number of outdoor pools - 2
  • Fitness facilities
  • Spa treatment room(s)
  • Steam room
  • Playground on site
  • Surfing/boogie boarding on site
  • Volleyball on site
  • Free water park access
  • Children's pool
  • Sauna
  • Waterslide
  • Pool cabanas (surcharge)
  • Swim-up bar
  • Pool sun loungers
  • Pool umbrellas
  • Arcade/game room
  • Billiards or pool table
Working away
  • Business center
  • Number of meeting rooms - 7
  • Meeting rooms 7
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 6
  • Year Built 1998
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Jamie's Italian - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Starz Dinner - This buffet restaurant specializes in Asian cuisine. Open daily.

Splash Bistro - This bistro specializes in Mediterranean cuisine. Open daily.

Hard Rock Cafe - This bar specializes in American cuisine. Open daily.

Hard Rock Hotel Bali, Kuta’s small print

Also known as

  • Bali Hard Rock
  • Hard Rock Kuta
  • Hard Rock Bali Kuta
  • Bali Hard Rock Hotel
  • Bali Hotel Hard Rock
  • Hard Rock Bali
  • Hard Rock Bali Hotel
  • Hard Rock Hotel Bali
  • Hotel Bali Hard Rock
  • Hotel Hard Rock Bali
  • Hard Rock Hotel Bali Kuta

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Rollaway beds are available for IDR 700000 per night

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of IDR 440000 per vehicle (roundtrip)

Airport shuttle service for children costs IDR 440000.00 (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 449 reviews

Hard Rock Hotel Bali, Kuta
Outstanding5.0 / 5
Brilliant location, and great for families
Great service levels, and more than enough for anyone of any age to find to keep them entertained day or night.
4 night romance trip
Hard Rock Hotel Bali, Kuta
Fair2.0 / 5
Tacky and overrated!
Hotel very run down. Breakfasts prwtty average. Little variety from day to day.
6 night family trip
Hard Rock Hotel Bali, Kuta
Poor1.0 / 5
Terrible hotel
Very dissapointing. Went to Bali during uni holidays and as we are uni students we don't have a lot of money so we did the holiday on the cheap. For our last night we thought we would lash out and stay somewhere nice so we booked a room at Hard Rock Hotel. It was probably the worst place we stayed for the trip, our room was not ready until 5 pm and they told us to have a welcome drink while we waited but all they offered was a juice, not even a Bintang! Once we finally got into our room we realised it was the wrong room! We booked a room with 2 queen beds for 3 of us and there was only one, the room was not cleaned properly and there were only two towels. We went back down to reception after waiting ages to check in to tell them we have the wrong room. Staff we extreamely rude and did not want to help us, we had to argue for about 25 minutes for them to give us the room we booked and all we wanted to do was relax. Very disapointing and would not recommend staying here the cheaper hotels are much better with friendlier staff.
1 night trip with friends
Hard Rock Hotel Bali, Kuta
Good3.0 / 5
Hard Rock Hotel Bali - maybe use another hotel?
There were positives, mostly because the hotel is close to main center of Kuta. A member of the family strained foot ligaments badly,room service brought up ice regularly when asked. We were woken every night often by other guests walking down the corridor, the echoing and sound penetration into the room was the cause.You could hear the music being played downstairs in the main bar area also , which is not ideal for a good sleep. They are militant like many hotel about the mini bar. Upon checkout I was asked to pay for 4 bottles of water we had used during the 9 night stay.I told the guy at the desk I had replaced them - they were sitting on the bench. He did not believe me, which was quite insulting and has left a very bad taste about staying here ever again.Even if we had not replaced the four 600ml bottles what is the big deal - we had just spent 9 nights at the hotel spending over $3000 if you included meals eaten at the hotel - and they get nasty about four bottles of water?? The buffet dinner at night is very hit and miss. They cater mostly to the many Chinese tour groups that use the buffet dinner service.The selections are very much orientated towards this group of people, which can not be that palatable to the average western palate.The breakfast buffet selection was ok but did get tedious by the ninth visit.
10 night family trip
Hard Rock Hotel Bali, Kuta
Outstanding5.0 / 5
Highly recommended
The staff are awesome. They are alway saying hello and are smiling when you see them. The breakfast has a great selection and there is huge choice for lunch and dinner. The pool is enormous which caters for kids and adults with the staff having events though the day to keep everything entertained. The main thing I found at hard rock was the nothing was to hard. Everyone made us feel like we were the only guests staying there.
5 night romance trip

See all reviews

Hard Rock Hotel Bali, Kuta

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