Dann Carlton Medellin Hotel

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Overview of Dann Carlton Medellin Hotel

Dann Carlton Medellin Hotel

4.5 star property
Luxury hotel with 4 restaurants, near Lleras Park

8.4/10 Very good

956 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
The price is AU$109
Price available on 7/7/2022
Map
Carrera 43a No.7-50, Avenida El Poblado, Medellín, Antioquia, 50021
Main amenities
  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Health club
  • Steam room
  • Spa tub
  • 24-hour room service
  • 24-hour business center
  • Conference center
  • Business center
  • Airport shuttle
For families
  • Children stay free
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

Getting around

  • Jose Maria Cordova Intl. Airport (MDE) - 39 min drive
  • Poblado Station - 15 min walk
  • Aguacatala Station - 29 min walk
  • Airport shuttle (surcharge)

About this property

Dann Carlton Medellin Hotel

Placing you within a 15-minute drive of Lleras Park and Santafé Mall, Dann Carlton Medellin Hotel offers an airport shuttle (available 24 hours) for COP 100000 per vehicle. Guests can visit the spa to be pampered with massages, facials, or body scrubs, and Spigas di Palermo, one of 4 restaurants, serves breakfast, lunch, and dinner. Other features of this luxurious hotel include an outdoor pool, a bar/lounge, and a health club. Fellow travelers love the helpful staff and location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SGS (3rd party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 200 rooms
  • Arranged over 18 floors

Arriving/Leaving

  • Check-in time from 3 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
  • Parents must have child's birth certificate and photo ID*
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking available only on request
  • Free secured, covered onsite self parking
  • Free onsite valet parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • 4 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service

Taking the kids

  • Children stay free

Working away

  • 24-hour business center
  • Conference center (603 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1997
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Piano
  • Health club
  • An outdoor pool
  • Full-service spa
  • Spa tub
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • 2 bathrooms
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Dann Carlton Medellin Spa has massage/treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

Dining

Spigas di Palermo - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Zaguan del Patio - This restaurant serves breakfast, lunch, and dinner. Open daily.
43 Street - This restaurant serves lunch and dinner. Open daily.
Tony Romas - This restaurant serves lunch and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

  • Airport shuttle service is offered for an extra charge of COP 100000 per vehicle (one-way, Maximum occupancy 3)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Facility access costs COP 9401 per person, per night
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Carlton Medellin
Dann Carlton
Dann Carlton Hotel
Dann Carlton Medellin
Dann Carlton Medellin Hotel
Hotel Carlton Medellin
Hotel Dann Carlton Medellin
Hotel Dann Medellin
Hotel Medellin Dann Carlton
Medellin Dann Carlton
Medellin Dann Carlton Hotel
Dann Carlton Medellin
Dann Carlton Medellin Hotel Hotel
Dann Carlton Medellin Hotel Medellín
Dann Carlton Medellin Hotel Hotel Medellín

Frequently asked questions

Overall score and ratings

8.4

Very good

9.1/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.7/10

Property conditions & facilities

8.7/10

Eco-friendliness

6/10 Good

Not worth five stars
The hotel is well situated a 5 min walk from the El Poblado trendy area. Giving the property 5 stars is stretching it as it is well past its glory days. Rooms seemed refurbished with funky features such as electric blinds and odd choices like no electric plugs by the bed (instead the only option was far away near the TV). Our first room had a broken window so we changed to a much smaller one that had no heating (it is hot in Medellin but we happened to be there during a stormy period where it was cold at night). While the bed was huge and comfy the room lacked everything other than the bare minimum. No amenities were provided other than soap and shampoo and body lotion (and they charged for toothbrushes or shaving kits) and there is no kettle, coffee machine, slippers, bathrobe, pen and paper to take notes, etc. They did make sure to leave a fully stocked minibar and drawer with essentials such as a half open box of condoms. During breakfast an army of waiters made sure your cup was always filled with strong Colombian coffee, tea or chocolate. But don’t expect much choice or daily change in the options and some of the local specialties felt a little stale and worse quality than what I tried at much smaller places. It is not a bad hotel and the team there tries it’s best but it just doesn’t feel luxurious or special at all.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

ugur, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jose I, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fernando, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Roger, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Magdalena, 2-night trip
Verified Hotels.com guest review

8/10 Very good

A very pleasant stay
This hotel was excellent value for the money. It is not a 5-star hotel by North American standards, but neither was the price per night. My room was clean and the bed was comfortable. The staff were friendly and helpful. The buffet breakfast was good, but I did get bored with it after several days. There was, however, a good selection of delicious fruit, especially the pineapple, papaya and cantaloupe. I took advantage of the hotel spa and had an excellent massage. The property is very centrally located in the El Poblado region of Medellin. It was a very short walk to numerous shops and restaurants. The Santafe mall was about a ten minute walk away as was the Lleras Park area, known for its bars and restaurants. I was contemplating a stay at the Intercontinental, and I am glad that I did not book a stay there. There really isn’t anything in close proximity to that property and would require cab rides everywhere. The wifi connectivity was sketchy and kept disconnecting. It was tough to rely on that exclusively to avoid relying on the roaming feature provided by my cell phone service provider. You must have an evening meal at Tony Romas Restaurant on the 18th floor of the hotel. I was not told about the restaurant when checking in and stumbled on it by accident. The all-glass restaurant provides the most amazing views of the city (see attached pic). Should I return to Colombia, I would definitely book this property again.
Tim, 10-night trip
Verified Hotels.com guest review

8/10 Very good

Cobro de llamada telefonica
En general buena,aunque me sorprendio que hacer una llamada local sea tan costosa, normalmente las llamadas locales nunca se cobran.
Monica, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Valeria, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Certainly the best place to stay in Medellin. The hotel is very modern from the electric window curtains to the lights. It had the most various mini bar, expensive but reliable. The staff is rude, no one like to smiles. The roof top restaurant has a 360 view that turns around. I will go back because it’s safe, clean and modern.
Elizabeth, 2-night family trip
Verified Expedia guest review