All properties in Mannheim, Baden-Württemberg, Germany

Best Western Hotel Mannheim City

3-star hotel with restaurant, near Museum Zeughaus

  • Free WiFi

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  • Superior Room, 1 Queen Bed - Guest Room
  • Superior Room, 1 Queen Bed - Guest Room
  • Superior Single Room - Bathroom
  • Exterior
  • Superior Room, 1 Queen Bed - Guest Room
Superior Room, 1 Queen Bed - Guest Room. Image 1 of 41.
1 / 41Superior Room, 1 Queen Bed - Guest Room
C7, 9-11, Mannheim, 68159, BW, Germany
  • The worst experience

    Sep. 9, 2019

  • Good location (near to the centre) and good breakfast. The hotel itself is quite old and…

    Jun. 25, 2019

See all 162 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 72 hours gap period enforced between guest stays
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

  • Free WiFi
  • Parking available
  • Non-smoking

Property highlights

Main amenities

  • 162 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking

For families

  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television

What’s around

  • In Mannheim City Centre
  • Museum Zeughaus - 4 min walk
  • Mannheim Palace - 10 min walk
  • Mannheim's Rosengarten Congress Centre - 20 min walk
  • Planetarium Mannheim - 38 min walk
  • Luisenpark Gardens - 40 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room, 1 Queen Bed
  • Superior Room, 1 Queen Bed
  • Deluxe Room, 2 Single Beds (Cozy Sitting Corner)


C7, 9-11, Mannheim, 68159, BW, Germany
  • In Mannheim City Centre
  • Museum Zeughaus - 4 min walk
  • Mannheim Palace - 10 min walk

What’s around


  • In Mannheim City Centre
  • Museum Zeughaus - 4 min walk
  • Mannheim Palace - 10 min walk
  • Mannheim's Rosengarten Congress Centre - 20 min walk
  • Planetarium Mannheim - 38 min walk
  • Luisenpark Gardens - 40 min walk
  • SAP Arena - 3.8 mi / 6.2 km
  • Schwetzingen Castle - 10.5 mi / 16.8 km
  • MIRAMAR - 14.7 mi / 23.6 km

Getting around

  • Mannheim (MHG) - 8 min drive
  • Mannheim Handelshafen Station - 8 min walk
  • Mannheim (MHJ-Mannheim Central Train Station) - 21 min walk
  • Mannheim Central Station - 21 min walk

At a glance

Hotel size

  • This hotel has 162 rooms
  • This hotel is arranged over 5 floors


  • Check-in time 3:00 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18


  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding


  • Pets allowed*
  • Food and water bowls available


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Onsite self parking (EUR 10.00 per night)
  • Onsite parking limited

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • Use of nearby fitness centre (discount)
  • Horse riding/rental on site
  • Bicycle rentals nearby
  • Segway rental/tour nearby

Working away

  • Computer station


  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff


  • Year Built – 1992
  • Lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas

Languages Spoken

  • Arabic
  • Croatian
  • English
  • French
  • German
  • Russian

In the room

Home comforts

  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

Things to enjoy

  • Yard

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 38-inch flat-screen TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Small print

Also known as

  • EHM Mannheim City
  • Superior Hotel Mannheim
  • Best Western Mannheim City
  • EHM Hotel Mannheim City
  • Balladins Superior Hotel Mannheim
  • Best Mannheim City Mannheim
  • Best Western Hotel Mannheim City Hotel
  • Best Western Hotel Mannheim City Mannheim
  • Best Western Hotel Mannheim City Hotel Mannheim
  • Balladins Superior Hotel
  • Balladins Superior Mannheim
  • Balladins Superior
  • Best Western Mannheim City
  • EHM Hotel Mannheim City
  • Balladins Superior Hotel Mannheim
  • Mannheim Balladins
  • Mannheim Hotel Balladins

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs EUR 10.00 per night

Kitchen/kitchenette use costs EUR 5 per day

Rollaway beds are available for EUR 15.0 per night

Buffet breakfast is offered for an extra charge of EUR 15.00 per person (approximately)

Pets are allowed for an extra charge of EUR 9 per pet, per day

Service animals exempt from fees


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, Best Western Hotel Mannheim City does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 10.00 per night. Parking spots may be limited.
  • Yes, pets are welcome. There's a charge of EUR 9 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
  • You can check in from 3:00 PM - midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include C-Five Restaurant Lounge Bar (4-min walk), Burrito Baby (5-min walk), and Pourista Textilerei (6-min walk).
  • Have fun during the warmer months with activities such as horseback riding. Additional recreation nearby includes segway rentals. Best Western Hotel Mannheim City also has a garden.
  • 8.0.Very good

    Good location 5min walk to centre and comfortable nights sleep

    2 night family trip, Apr. 5, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Decent hotel near to city centre

    The hotel is located near to major museums and in convenient walking distance from Paradeplatz in the city centre. The walk from the main train station is a bit far. The room was well equipped with water, coffee and tea supplies. Staff was friendly.

    2 night trip, Mar. 5, 2019

    Verified guest review

  • 8.0.Very good

    Decent hotel

    We were visiting friends in the city - we were only needing the hotel to stay in. The hotel is pleasant enough but not as good as other best westerns we have stayed in. We couldn’t get the safe to work and there was no maintenance over the weekend we were staying there. The staff were friendly and the room comfortable enough for a few nights stay.

    3 night romance trip, Feb. 1, 2019

    Verified guest review

  • 6.0.Good

    I stayed for 2 nights and my room was never cleaned and when I asked why not I told them I left room at noon and her reply was the housekeeper is not available at that time which is very strange also the attitude of the girl working in morning shift not friendly at all unfortunately

    2 night trip, Dec. 13, 2018

    Verified Expedia guest review

  • 8.0.Very good

    The WiFi was terrible you would have to keep logging onto the WiFi or it would quit working and I didn’t know that I would not have WiFi the last night I was there The staff was very friendly and very helpful They took care of our needs

    8 night family trip, Dec. 10, 2018

    Verified Expedia guest review

  • 8.0.Very good

    Good, basic hotel in downtown Mannheim

    Good, basic hotel located conveniently in downtown Mannheim. Room was comfortable and breakfast was good. It is not very close to Mannheim Train station, but still walkable - just under 2km.

    Eric, 1 night business trip, Nov. 6, 2018

    Verified guest review

  • 10.0.Exceptional

    Great location! Easy to find. Near public transit.

    2 night romance trip, Oct. 3, 2018

    Verified Orbitz guest review

  • 8.0.Very good

    Overall, it is a good deal, and I would recommend to stay here if you are on budget. However, you need to understand what you are paying for. 1. Hotel staff do not respond to questions through Expedia. Instead write to them through the BW website if you need. 2. Check-in time is 15:00. As I arrived early morning, I waited until around 12:00 before a room was available. It was not a problem as I had a nice morning walk around the city center which is about 10 min walk from the hotel 3. They have an underground parking garage for EUR10 a day which is a good deal (unlimited entries and exits). However, the entrance and parking spaces are tight (as in most places in Europe). 4. My room was small, but clean and nice. I've got a kitchenette (was offered at check-in). There were a stove, refrigerator, plates and cutlery, cups and glasses, a kettle, tea and sugar, all are complimentary. 5. There is a laundry room in the basement which you can use for a small fee; they also can sell detergent for you. An iron and ironing board are available on request free of charge. 6. The mattress and linen are of very good quality, and that is a big plus; pillows are not good. 7. The service is daily, including weekends, so put out the not to disturb sign if you need a quite morning. 8. Breakfast is extra for EUR15. There are numerous cafes within a walking distance, so you have plenty of a choice. 9. The bathroom was somewhat small, but it was clean and the water pressure was good.

    JohnDoe, 10 night trip, Aug. 21, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    War mit dem Hund zu Gast Hat alles super gepasst

    Mike, 1 night trip, Jul. 17, 2021

    Verified guest review

  • 10.0.Exceptional

    Gerne wieder

    Sehr zufrieden gerne wieder! 😊

    Michelle, 2 night trip, Jun. 4, 2021

    Verified guest review

See all 162 reviews