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1 room, 2 adults

voco Gold Coast (formerly Watermark Hotel & Spa) - An IHG Hotel

4.5-starThis property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
31 Hamilton Avenue, Surfers Paradise, QLD, 4217, Australia

Luxury hotel with full-service spa, connected to the convention center, near SkyPoint Observation Deck
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Very good8.4
Food
Delicious food
Room
Great room
Comfort
Very comfortable
Value
Fairly good value for money
1787See all 1,787 Hotels.com reviews

voco Gold Coast (formerly Watermark Hotel & Spa) - An IHG Hotel

from A$134
  • Deluxe King Room
  • Superior Twin Room
  • Superior King Room
  • Deluxe Twin Room
  • Deluxe King Ocean View Room
  • Deluxe Twin Ocean
  • Superior King Ocean
  • Superior Twin Ocean

What’s around voco Gold Coast (formerly Watermark Hotel & Spa) - An IHG Hotel

Top spots nearby

Recommended by this property

  • SkyPoint Observation Deck (1-minute walk)
  • Surfers Paradise Beach (4-minute walk)
  • Cavill Avenue (5-minute walk)
  • Chevron Renaissance (9-minute walk)
  • The Star Gold Coast (27-minute walk)
  • Sea World (5.1 km)
  • Robina Town Centre (9 km)
  • Wet'n'Wild Gold Coast (15 km)
  • Currumbin Wildlife Sanctuary (15.5 km)
  • Warner Bros. Movie World (15.9 km)

Getting around

  • Gold Coast, QLD (OOL-Coolangatta) - 22 min drive
  • Varsity Lakes Station - 14 min drive
  • Helensvale Station - 16 min drive
  • Gold Coast City Coomera Station - 22 min drive

At a glance

Key facts

Hotel size

  • This hotel has 388 rooms
  • This hotel is arranged over 20 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is 10 AM

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 21

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

WiFi rated good

  • Great for gaming

Transport

Parking

  • Valet parking (limited) *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Surfing/boogie boarding nearby
  • Waterskiing nearby
  • Windsurfing nearby
Working away
  • 24-hour business centre
  • Meeting rooms
  • Conference centre
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2011
  • Lift
  • ATM/banking
Accessibility
  • Accessible bathroom
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Fridge
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, L Aqua Day Spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy.

Dining

Waves Buffet Restaurant - This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Cliffords Grill & Lounge - This restaurant serves lunch and dinner. Reservations are required. Open select days.

Walrus Social House - This bar serves breakfast, brunch, lunch, and dinner. Happy hour is offered. Open daily.

Recreation

On Site

  • Fitness facilities

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Surfing/boogie boarding nearby
  • Waterskiing nearby
  • Windsurfing nearby

voco Gold Coast (formerly Watermark Hotel & Spa) - An IHG Hotel’s small print

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Onsite parties or group events are strictly prohibited.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Also known as

  • Watermark Hotel Surfers Paradise
  • VOCO Gold Coast Formerly Watermark Surfers Paradise
  • VOCO Gold Coast Formerly Watermark
  • VOCO Gold Coast Formerly Wate
  • voco Gold Coast formerly Watermark Hotel IHG Hotel
  • voco Gold Coast formerly Watermark IHG Surfers Paradise
  • voco Gold Coast formerly Watermark IHG
  • Watermark Hotel
  • Watermark Hotel Spa
  • VOCO Gold Coast (Formerly Watermark)
  • Voco Gold Coast Watermark Ihg
  • Watermark Surfers Paradise
  • Watermark
  • Watermark Hotel And Spa Gold Coast
  • Watermark Hotel Gold Coast
  • Watermark Hotel & Spa Gold Coast Surfers Paradise
  • VOCO Gold Coast Formerly Watermark Hotel Surfers Paradise
  • VOCO Gold Coast Formerly Watermark Hotel

Mandatory fees

Deposit: AUD 100.00 per stay

Optional extras

Valet parking costs AUD 30 per day

Rollaway beds are available for AUD 62.0 per day

Buffet breakfast is offered for an extra charge of AUD 29.5 for adults and AUD 29.5 for children (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Very good 8.4 From 1,787 reviews

Good 6.0
Poor welcoming from front desk.
Front desk agressivly try to sell upgrade package. Front desk not happy when I told them that as a gold member of hotels.com it was all included. Then front desk check on my phone and read out loud: upgrade IF AVAILABLE. Then front desk check with manager and told me I was lucky there is one room upgrade available. I pretended I felt lucky, but there must be some upgrade since she try to sell me one, and there was still hips of availability on hotels.com.
auRomance trip
Very good 8.0
Clean and comfortable
Our stay was lovely, friendly staff and great service. Room was clean and comfortable.
auRomance trip
Very good 8.0
Enjoyable
Miguel, auRomance trip
Good 6.0
Good hotel
Good but 30 bucks a night parking
Stephen, au1 night romance trip
Good 6.0
Nightclub at night the music is so loud
We were getting in to Gold Coast late after a long flight and and then drive from Brisbane so booked Voco as we had stayed here the previous year and was a great location with great restaurant down stairs, so we could eat as soon as we checked in and we were looking forward to our dinner. We checked in the music from the bar was blasting soooo loud the receptionist could not us nor we could hear her and had to use a pen and paper to talk. We put our bags in our room and went straight to the restaurant it was 9pm on a Saturday night they told us they were closing (even though there was plenty of people still seated) they said we could eat in the bar/lounge area. The music was so uncomfortably loud, blasting like a nightclub & we had our 2 year old!! The music was actually so loud I could not stand to be in there I couldn’t even think over it. My husband and I couldn’t even discuss our options in there so I left and went to reception lounge area but again the music was so extremely loud I couldn’t stay there either. There was literally no where to go in this hotel to escape the music besides our room. It was really disappointing to not be able to have a meal which is number one why we chose Voco, and to not be able to be in any common areas because of the loud music. I wouldn’t stay here again. They need to advertise that they run as a nightclub at night because it is extremely unsuitable for families and young children
Phillip, auFamily trip

voco Gold Coast (formerly Watermark Hotel & Spa) - An IHG Hotel

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