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All properties in Gold Coast, Queensland, Australia
1 room, 2 adults

voco Gold Coast - An IHG Hotel

4.5-starThis property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
  • Free WiFi
  • Fridge
31 Hamilton Avenue, Gold Coast, QLD, 4217, Australia

Luxury hotel with full-service spa, connected to the convention center, near SkyPoint Observation Deck
  • Free WiFi
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Connecting/adjoining rooms available
    • Free WiFi
    • Fridge
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Bar
Bar is awesome
Service
Fantastic service
Breakfast
Tasty breakfast
Value
Fairly good value for money

voco Gold Coast - An IHG Hotel

from A$133
  • Deluxe King Room
  • Superior Twin Room
  • Superior King Room
  • Deluxe Twin Room
  • Deluxe King Ocean View Room
  • Deluxe Twin Ocean
  • Superior King Ocean
  • Superior Twin Ocean

What’s around voco Gold Coast - An IHG Hotel

Landmarks

  • In Surfers Paradise
  • SkyPoint Observation Deck - 1 min walk
  • Surfers Paradise Beach - 5 min walk
  • Cavill Avenue - 9 min walk
  • Chevron Renaissance - 12 min walk
  • The Star Gold Coast - 39 min walk
  • Pacific Fair Shopping Centre - 2.4 mi / 3.9 km
  • Sea World - 3.5 mi / 5.7 km

Getting around

  • Coolangatta Airport (OOL) - 32 min drive
  • Helensvale Station - 16 min drive
  • Varsity Lakes Station - 20 min drive
  • Gold Coast City Coomera Station - 22 min drive
  • Florida Gardens station - 15 min walk

At a glance

Key facts

Hotel size

  • This hotel has 388 rooms
  • This hotel is arranged over 20 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is 10 AM
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 21

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking (limited) *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Surfing/boogie boarding nearby
  • Waterskiing nearby
  • Windsurfing nearby
Working away
  • 24-hour business centre
  • Meeting rooms
  • Conference centre
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2011
  • Lift
  • ATM/banking
  • Garden
  • Terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Braille signage
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • Arabic
  • English
  • Filipino
  • Japanese

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Fridge
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, L Aqua Day Spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy.

Dining

Waves Buffet Restaurant - This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Cliffords Grill & Lounge - This restaurant serves lunch and dinner. Reservations are required. Open select days.

Walrus Social House - This bar serves breakfast, brunch, lunch, and dinner. Happy hour is offered. Open daily.

Recreation

On Site

  • Fitness facilities

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Surfing/boogie boarding nearby
  • Waterskiing nearby
  • Windsurfing nearby

voco Gold Coast - An IHG Hotel’s small print

Also known as

  • Watermark Hotel Surfers Paradise
  • VOCO Gold Coast Formerly Watermark Surfers Paradise
  • VOCO Gold Coast Formerly Watermark
  • VOCO Gold Coast Formerly Wate
  • Voco Gold Coast An Ihg
  • voco Gold Coast formerly Watermark Hotel IHG Hotel
  • voco Gold Coast formerly Watermark IHG Surfers Paradise
  • voco Gold Coast formerly Watermark IHG
  • voco Gold Coast - An IHG Hotel Hotel
  • voco Gold Coast - An IHG Hotel Surfers Paradise
  • voco Gold Coast - An IHG Hotel Hotel Surfers Paradise
  • Watermark Hotel
  • voco Gold Coast (formerly Watermark Hotel Spa) An IHG Hotel
  • Watermark Hotel Spa
  • VOCO Gold Coast (Formerly Watermark)
  • Voco Gold Coast Watermark Ihg
  • Watermark Surfers Paradise
  • Watermark
  • Watermark Hotel And Spa Gold Coast
  • Watermark Hotel Gold Coast
  • Watermark Hotel & Spa Gold Coast Surfers Paradise
  • VOCO Gold Coast Formerly Watermark Hotel Surfers Paradise
  • VOCO Gold Coast Formerly Watermark Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Parking height restrictions apply.

Onsite parties or group events are strictly prohibited. Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: AUD 100.00 per stay

Optional extras

Credit card charges are subject to an extra charge of 1.5 percent

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs AUD 25 per night

Rollaway beds are available for AUD 62.0 per day

Buffet breakfast is offered for an extra charge of AUD 29.5 for adults and AUD 29.5 for children (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for voco Gold Coast - An IHG Hotel

  • Does voco Gold Coast - An IHG Hotel offer free cancellation for a full refund?
    Yes, voco Gold Coast - An IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is voco Gold Coast - An IHG Hotel currently open?
    This property is closed from July 11 2020 to July 31 2020 (dates subject to change).
  • Is parking offered at voco Gold Coast - An IHG Hotel?
    Yes. Self parking costs AUD 25 per night. Parking spots may be limited.
  • Is there a pool at voco Gold Coast - An IHG Hotel?
    Yes, there are 2 outdoor pools.
  • Are pets allowed at voco Gold Coast - An IHG Hotel?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at voco Gold Coast - An IHG Hotel?
    You can check in from 2:00 PM to midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near voco Gold Coast - An IHG Hotel?
    Yes, there are 3 onsite restaurants. Nearby restaurants include Burleigh Brewing Company (8.9 mi).
  • What is there to do near voco Gold Coast - An IHG Hotel?
    Recommended spots to visit include SkyPoint Observation Deck (1-min walk) and Surfers Paradise Beach (5-min walk), along with Cavill Avenue (9-min walk) and Chevron Renaissance (12-min walk).

Recent reviews

Fabulous 8.6 From 1,738 reviews

Very good 8.0
Great position
Close to everything, only issue was parking that we paid for and we were told it was full. Eventually a spot was found. Really miss having a window to open and stand on a balcony. Room was really clean and the room was made up everyday.
Stephen, au2 night trip
Fair 4.0
Not great.
Aged. Not great. Won’t stay here again.
au1 night trip
Very good 8.0
Great location
Great location, short walk to beach and plenty of bars and restaurants, tram just outside the door. Room clean and comfortable and the hotel is inviting.
au1 night trip
Exceptional 10.0
Consistently good
Staff are always friendly and professional, used most services and restaurants at hotel and very satisfied. Good location for Surfers Paradise.
Rita, au3 night trip with friends
Exceptional 10.0
Loved the stay
Loved the hotel - the foyer, helpful staff, the room and amazing water view, the staff at the cafe and tasty food. Would give 10/10 except when calling room service it goes to reception, rings for ages, they transfer to room service and that too rang for ages. Happened a couple of times, never experienced this at a hotel. Why doesn’t room service go straight to room service and why doesn’t any one pick up for ages? Oh and the massage at the spa was sadly a little underwhelming... would still definitely recommend the hotel though!
Pearl, au3 night trip
Exceptional 10.0
When I arrived at the hotel, there was no parking left. The staff (Christopher) noted that my car was full of personal belongings and I was on my way of moving so he went and talked to the reception and managed to find me a parking in the hotel. Really appreciated. It made my life so much easier! I had a great rest at voco :)
YI-TZU, au1 night trip
Good 6.0
OK not bad
Check in was great, staff were super nice, hotel was ok. Breakfast food wasnt overly exciting, and rooms were sizeable. Overall it was just ok, felt liek it lacked a little atmosphere..
Shannon, au2 night business trip
Very good 8.0
Good value for money, location is good, comfy beds. Average buffet breakfast.
au4 night family trip
Good 6.0
Staff unfriendly this visit
This was our fourth stay at Voco ! But this visit the girl on checkin was unfriendly there was no parking available for us ! And not at all helpful ! They never offered us the shortbread biscuits and when we later asked for them the girl smirked as if we were lying about not getting them ! Waiter for free wine also half smart ! Other visits have been great especially Daniel in front desk but he must have been away ! Otherwise good breakfast an room was great very comfortable bedding as usual .
Bryan, au1 night family trip

voco Gold Coast - An IHG Hotel

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