Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Nuevo Vallarta, Nayarit, Mexico
1 room, 2 adults

Krystal Grand Nuevo Vallarta – All Inclusive

4-star4 stars
Great for families

Good to know

  • Highchair
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (free)
BLVD. COSTERO #800, COL. FLAMINGOS, Nuevo Vallarta, NAY, 63732, Mexico

All-inclusive beachfront property with spa, near Playa Bucerias
  • Free buffet breakfast, free WiFi in lobby, and free parking
  • Great for families

    Good to know

    • Highchair
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Children's club (free)
  • Just added
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Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19. Find out more

  • The hotel was ok. I would probably not stay again as there are better hotels for the same…Oct. 26, 2020
  • Way to many people!! Long wait linesOct. 20, 2020

Krystal Grand Nuevo Vallarta – All Inclusive

from A$320
  • Basic Room, 1 Queen Bed, Resort View
  • Deluxe Room, 2 Double Beds, Garden View
  • Deluxe Room, 1 King Bed, Garden View
  • Luxury Room, 2 Double Beds, Partial Ocean View
  • Junior Room, 2 Double Beds, Balcony, Pool View
  • Junior Double Room, 2 Double Beds, Ocean View
  • Superior Room, 1 King Bed, Beachfront
  • Club Room, 1 King Bed, Pool Access, Ground Floor
  • Club Room, 2 Double Beds, Pool Access, Ground Floor
  • Club Room, 2 Double Beds, Sea View

What’s around Krystal Grand Nuevo Vallarta – All Inclusive

Landmarks

  • In Flamingos
  • Playa Bucerias - 15 min walk
  • Nuevo Vallarta Beach - 25 min walk
  • El Cora Crocodile Sanctuary - 27 min walk
  • Flamingos Golf Club - 28 min walk
  • Vallarta Adventures - 4.3 mi / 6.9 km
  • Nayar Vidanta Golf - 6.2 mi / 10.1 km
  • Paradise Plaza Shopping Center - 3.7 mi / 6 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 20 min drive

At a glance

Key facts

Size

  • 480 rooms

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Transport

Parking

  • Free self parking on site

Payment types at the property

  • Cash
* See small print for additional details or extra charges

At the property

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
Food and drink
  • Free buffet breakfast daily
  • 5 restaurants
  • 4 bars/lounges
  • Coffee shop/café
  • Beach bar
  • Poolside bar
  • 24-hour room service
Things to do
  • Beach umbrellas
  • Number of outdoor pools - 3
  • Children's pool
  • Full-service spa
  • Spa treatment room(s)
  • Free bicycles on site
  • Playground on site
  • Pool umbrellas
  • Arcade/game room
Working away
  • Number of meeting rooms - 8
  • Conference centre
Services
  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Lift
  • Designated smoking areas
  • Garden
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • 32-inch LED TV
  • MP3 docking station
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Spa

Eternity Spa has 6 treatment rooms including rooms for couples. Services include body scrubs and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Krystal Grand Nuevo Vallarta – All Inclusive’s small print

Also known as

  • Krystal Grand Nuevo Vallarta
  • Krystal Grand Nuevo Vallarta – All Inclusive Nuevo Vallarta

Policies

Only registered guests are allowed in the guestrooms.

  • Pool access available from 8:00 AM to 8:00 PM.
  • Guests under 18 years old are not allowed in the spa.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; guests can access their rooms with a mobile device.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    Optional extras

    Babysitting/childcare is available for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Krystal Grand Nuevo Vallarta – All Inclusive

    • Does Krystal Grand Nuevo Vallarta – All Inclusive offer free cancellation for a full refund?
      Yes, Krystal Grand Nuevo Vallarta – All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Krystal Grand Nuevo Vallarta – All Inclusive?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Krystal Grand Nuevo Vallarta – All Inclusive?
      Yes, there's free self parking.
    • Is there a pool at Krystal Grand Nuevo Vallarta – All Inclusive?
      Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
    • Are pets allowed at Krystal Grand Nuevo Vallarta – All Inclusive?
      Sorry, pets and service animals aren't allowed.
    • What are the check-in and check-out times at Krystal Grand Nuevo Vallarta – All Inclusive?
      You can check in from 3:00 PM to anytime. Check-out time is noon.
    • Are there restaurants at or near Krystal Grand Nuevo Vallarta – All Inclusive?
      Yes, there are 5 onsite restaurants. Nearby restaurants include La Dolce Vita Nuevo Vallarta (3.1 mi), 3x3 Authentic Food (3.2 mi), and Sea Food The Fat Boy (3.6 mi).
    • Is there an onsite casino at Krystal Grand Nuevo Vallarta – All Inclusive?
      No, this property doesn't have a casino, but Vallarta Casino (14-min drive) is nearby.

    Recent reviews

    Good 6.2 From 18 reviews

    Good 6.0
    NOT RECOMENDED
    The hotel rooms were clean and spacious. The workers helpful and polite. What it is really bad is: the FOOD and the lack of waiters. We were waiting for 35 minutes to get breakfast and what we got was very low standard of food. For 3 days Lunch was hot dogs, hamburgers, chicken wings and tostadas. Everything by the lowest standards. The Mexican restaurant offer Dinner with rancid cold meat, shell fish that will not open and sea food over cooked. Same with the meat. We asked for medium rare and it came well done. We felt mistreated and we really got the impression that the Chef wanted to mock us. Or, simply he don't care or know how to cook better. What a shame! That was horrible. In other hand, The Grill Restaurant was a nice experience. Another comment is: we report that our safe was not working, somebody came but did not fix it. No entertainment at all. No folklore, no Mariachi, no shows but a loud screaming voice at the pool in nap time, 2-3 pm. We travel a lot and compared with Cancun, this hotel should not charge even 50$ a day. In Cancun we had even a bar in our room, 7 different restaurant to choose, entertainment any single day, the Buffet was amazing and all food a la carte. This hotel it is stilling people money. NOT RECOMENDED.
    MIHAELA, us3 night trip
    Very good 8.0
    Personal muy Amable
    Personal muy amable, sobre todo en el Restaurant Grill. Buenas instalaciones,cómodas y buenos alimentos. Sugiero prestar mayor atencion en vigilar o controlar en area de alberca (No deberían permitir apartar lugares, pues pasan horas sin ser usados y hay quienes los necesitan). En la recepción llegan autobuses de excursión y valdría la pena promover la sana distancia, porque provoca caos e incomodidad el exceso de gente en el área. Podrían asignar personal para esas situaciones especiíficas, pues quienes venimos como una sola familia nos hacen esperar demasiado tiempo en el Check in.
    MAURO F, mx5 night family trip
    Good 6.0
    Check in
    El check in decía a partir de las 12 y me entregaron la habitación hasta las 2:30 y me decían que no me podían ayudar, y solamente fui por unas horas por lo que necesitaba la habitación desde antes
    Alejandro, mx1 night business trip
    Very good 8.0
    Check in terrible.
    El registro al entrar y salir del hotel es una tortura, son muy lentos, al llegar tardamos más de una hora formados para hacer el check in y otra hora para entregar las llaves. Fuera de esto el hotel es muy bueno, buenas albercas, buena comida y buena playa.
    José, mx1 night family trip
    Good 6.0
    No vuelvo
    El hotel muy bonito y comodo . Excellent ubicacion y tambien la playa . El personal amable en general. Solo que la comida no miy buena le daria un 6 de calificacion . Y ahi si hubo 2 personas muy groseras. Si recomiendo que cambien de chef o mejoren en la comida.
    Claudia, us1 night family trip
    Fair 4.0
    Mejor buscar otra opción
    No se siguen realmente las medidas de sanidad en los restaurantes las colas se junta toda la gente poco personal para servir y el todo incluido aun siendo vip es muy pobre
    mx5 night family trip
    Fair 4.0
    Muy mal servicio
    Mal servicio, saturaron de personas el hotel sin tomar en cuenta para nada los reglamentos por COVID, entregaron la habitacion muy sucia sin arreglar mucho menos desinfectar, la tuvieron que cambiar, negaron un vaso de refresco a mi niña de 2 años, por no traer cubrebocas dentro de la alberca, aunque estaban sirviendo bebidas a muchas personas sin cubrebocas. En definitivo no me quedaron ganas de volver.
    francisco, mx4 night family trip
    Poor 2.0
    Pésimo! Mal servicio las habitaciones malas y aparte la puerta no funcionaba, en general el hotel súper mal
    Cecilia, mx3 night family trip
    Good 6.0
    Krystal Grand
    Armando, us2 night trip
    Very good 8.0
    Fabrisio, us2 night trip

    Krystal Grand Nuevo Vallarta – All Inclusive

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