All hotels in Twin Waters, Queensland, Australia
1 room, 2 adults
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Novotel Twin Waters Resort, Twin Waters, Australia

4-starThis property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
270 Ocean Drive, Sunshine CoastTwin WatersQLD4564Australia, (02) 8228 1927

Twin Waters beachfront hotel with spa, outdoor pool
  • Free parking
Good7.8
Location
Great location
Service
Fantastic service
Food
Food is all right
Bar and Beverages
Bar could improve
305See all 305 Hotels.com reviews
From 3,390 reviewsTripAdvisor Traveller Rating

Novotel Twin Waters Resort, Twin Waters, Australia

from A$140
  • Resort Room, Room, Garden View
  • Resort Room, Room, Lagoon View
  • Resort Room, Room, Garden View
  • Resort Room, Room, Lagoon View
  • Suite, Garden View
  • Resort Room, Room, Garden View
  • Resort Room, Room, Lagoon View
  • Suite, Lagoon View
  • Suite, Overwater

At a glance

Key facts

Hotel size

  • This hotel has 361 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 10 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • WiFi in public areas *

  • WiFi and wired Internet access in rooms *

Transport

Parking

  • Free self parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Beach sunloungers
  • Beach towels
  • Outdoor pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Spa tub
  • Arcade/game room
Working away
  • Business centre
  • Meeting rooms 14
  • Conference space size (meters) - 1125
Services
  • 24-hour front desk
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Porter
Facilities
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • In-room massage available
Freshen up
  • Hair dryer
Be entertained
  • TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Fridge
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Spa

Lagoon Day Spa has massage/treatment rooms. Services include massages, facials, body wraps, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy.

The spa is open daily.

Novotel Twin Waters Resort, Twin Waters, Australia’s small print

Also known as

  • Novotel Twin Waters Resort
  • Novotel Resort
  • Novotel Twin Waters
  • Twin Waters Novotel
  • Twin Waters Novotel Resort
  • Twin Waters Resort

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Reservations are required for golf tee times and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: AUD 100.00 per stay

Optional extras

Onsite credit card charges are subject to an extra charge

Buffet breakfast is offered for an extra charge of AUD 35.00 per person (approximately)

Cribs/Infant beds are available for AUD 10.0 per night

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for AUD 14.30 per night (rates may vary)

WiFi is available in public areas for AUD 14.30 per day (rates may vary)

Wired Internet access is available in guestrooms for AUD 27.50 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Novotel Twin Waters Resort, Twin Waters, Australia

Top spots nearby

Recommended by this property

  • Red Jacket Aqua Fun Park (1-minute walk)
  • Twin Waters Golf Club (11-minute walk)
  • Mudjimba Beach (16-minute walk)
  • Maroochydore Beach (24-minute walk)
  • Sunshine Plaza (26-minute walk)
  • Alex Beach (41-minute walk)
  • Marcoola Beach (42-minute walk)

Getting around

  • Maroochydore, QLD (MCY-Sunshine Coast) - 8 min drive
  • Free self parking

Recent reviews

Good 7.8 From 305 reviews

Novotel Twin Waters Resort, Twin Waters, Australia
Exceptional10.0
Above expectations
Great stay. Kids had a great time. The lake was a constant source of amusement. Breakfast was great food and great value when purchased in advance with the room. Would definitely stay there again.
A Traveller, au2 night trip
Novotel Twin Waters Resort, Twin Waters, Australia
Good6.0
Affordable Family Friendly Resort
Large resort complex with a laid back coastal ambience. Water activities will keep the kids entertained although the spa and pool area is comparatively small. Rooms rather basic also, however buffet breakfast was reasonably good value. Surcharge for Wi-Fi.
Peter, au3 night trip
Novotel Twin Waters Resort, Twin Waters, Australia
Very Good8.0
Sort Holuday
Plenty of things to do at the resort. Rooms need some updating but okay for the $s asked. Service was very good and staff friendly.
Lesleigh, au2 night trip
Novotel Twin Waters Resort, Twin Waters, Australia
Very Good8.0
Good family option, but improved maintenance neede
Overall, a worthwhile consideration for a family holiday, with a great site highlighted by numerous children's activities (many free of charge). Property is showing its age though and a greater commitment to regular maintenance and general cleanliness is needed, as this really sours an overall good value option.
Michael, au7 night trip
Novotel Twin Waters Resort, Twin Waters, Australia
Fair4.0
Disappointing all round
There’s so much potential but unfortunately there’s not much to rave about currently. The customer service is some of the worst I’ve experienced. I can only assume that the majority of the staff hate their job because it certainly appeared that way to us. From the extremely cold check in to the bar staff there wasn’t any positives to the interactions. On top of that the place needs a good face lift to bring it back to life. Our group of four adults and 2 children agree that we will not be back anytime soon.
Brett, au1 night trip

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Novotel Twin Waters Resort, Twin Waters, Australia

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