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All properties in Potsdam, Brandenburg Region, Germany
1 room, 2 adults

Mercure Hotel Potsdam City

4-starHotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
Great for families

Good to know

  • Free cots/infant beds
  • Theme park(s) nearby
  • Free WiFi
  • Dry cleaning/laundry service
Lange Brucke, Potsdam, BB, 14467, Germany

4-star hotel with restaurant, near Museum Barberini
  • Free WiFi
  • Great for families

    Good to know

    • Free cots/infant beds
    • Theme park(s) nearby
    • Free WiFi
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Service
Fantastic service
Breakfast
Tasty breakfast
Location
Great location
Wellness Area
Wellness & sports facilities could be improved

Mercure Hotel Potsdam City

from A$112
  • Standard Double Room, 1 Double Bed
  • Privilege, Double Room, 1 Double Bed
  • Junior Suite, 1 Double Bed (private bathroom with shower and tub)
  • Comfort Room, 1 Double Bed
  • Standard Double Room, Multiple Beds

What’s around Mercure Hotel Potsdam City

Landmarks

  • In Innenstadt
  • Sanssouci Palace - 28 min walk
  • Museum Barberini - 3 min walk
  • Potsdam's Brandenburg Gate - 16 min walk
  • Sanssouci Park - 21 min walk
  • New Palace - 40 min walk
  • University of Potsdam - 45 min walk
  • Babelsberg Film Park - 2.6 mi / 4.2 km

Getting around

  • Berlin (TXL-Tegel) - 29 min drive
  • Berlin (SXF-Schoenefeld) - 36 min drive
  • Potsdam Central Station - 8 min walk
  • Potsdam Charlottenhof Station - 23 min walk
  • Potsdam Park Sanssouci Station - 7 min drive
  • Potsdam S-Bahn - 8 min walk

At a glance

Key facts

Hotel size

  • This hotel has 210 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Barbecue grills
Things to do
  • Golfing nearby
Working away
  • Conference space
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Lift
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
Accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • German

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

OSCAR - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

CINEBAR - Onsite bar.

Mercure Hotel Potsdam City’s small print

Also known as

  • Mercure Hotel Potsdam City
  • Accor Hotel Potsdam City
  • Mercure Potsdam
  • Mercure Potsdam
  • Mercure Potsdam City Potsdam
  • Mercure Hotel Potsdam City Hotel
  • Mercure Hotel Potsdam City Potsdam
  • Mercure Hotel Potsdam City Hotel Potsdam

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

A 5% tax is imposed by the city of Potsdam. Business travelers with proof of business-related travel are exempt from this tax.

Optional extras

Self parking costs EUR 18 per day with in/out privileges

Buffet breakfast is offered for an extra charge of EUR 16 per person (approximately)

Pets are allowed for an extra charge of EUR 10 per pet, per day

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Mercure Hotel Potsdam City

  • Are pets allowed at Mercure Hotel Potsdam City?
    Yes, pets are welcome. There's a charge of EUR 10 per pet, per day.
  • Is parking offered at Mercure Hotel Potsdam City?
    Yes. Self parking costs EUR 18 per day.
  • What are the check-in and check-out times at Mercure Hotel Potsdam City?
    You can check in from 3:00 PM to anytime. Check-out time is noon.
  • What is there to do near Mercure Hotel Potsdam City?
    Recommended spots to visit include Museum Barberini (3-min walk) and Potsdam's Brandenburg Gate (0.8 mi), along with Sanssouci Park (1.1 mi) and Sanssouci Palace (1.4 mi).
  • Are there restaurants at or near Mercure Hotel Potsdam City?
    Yes, there's an onsite restaurant that serves international cuisine. Nearby restaurants include Oscar (2-min walk), Landtagskantine (2-min walk), and L'Osteria (2-min walk).

Recent reviews

Very good 8.2 From 200 reviews

Very good 8.0
It was fine. Bathroom was a little strange since there was no door. But fine when by myself.
Joseph, us2 night trip
Good 6.0
Hotel services and room facilities.
My stay at the Mercure Potsdam wan not that confortable. Room services stopped at night. No enough room to hang clothes since no cupboard is available.
Ahmed, us7 night business trip
Exceptional 10.0
Location
Right opposite train station so great location
Stephen, gb1 night business trip
Very good 8.0
Enjoyable 5 night stay
Stayed 5 nights. Staff members are very attentive and helpful. Buffet breakfast was delightful, with a wide choice of options. The building towers above the rest of the surrounding area, so the view is very nice. Conveniently close to the train station and public transport.
Nadarajen, gb5 night trip
Very good 8.0
Recommended
Did the job, nice and clean
gb2 night business trip
Exceptional 10.0
Excellent stay in a great location.
Declan, gb2 night business trip
Good 6.0
Too lively for my taste
I have stayed at this hotel several times over the years and this was a rather surprising experience. When I tried to pay for dinner at their restaurant (where I had eaten many times before!) by charging my room, I was denied because they told me that I should have a card given to me at check-in, which would show that I had my CC on file with them. I had already my CC on file, but I never got this card. Next day when I checked with the reception, they told me that everything was fine and I do not need this magic card to charge to my room...? The room was very noisy too, several of the neighbors were noisy and the windows are not keeping the street noise out, so I was working all afternoon to the tunes of a merry-go-round that was ~100 m away. The only reason I stay at this hotel is the location, proximity to my meeting venue, but in a future trip I will request a room not facing the main road. With some luck, the merry-go-round will not be there again either.
Erricos C., us3 night business trip
Good 6.0
The hotel was in a very nice location. very clean. bathroom was a bit small.
Asem, us2 night romance trip
Very good 8.0
Very good location , nice hotel. will stay again for my coming trip
EILEEN, sg1 night romance trip
Fair 4.0
Decent rooms, atrocious service
The rooms are fine and the hotel is conveniently located a few minutes from the train station. Unfortunately, the service is atrocious. For example, when we wanted to get dinner at the hotel restaurant, we were first pointedly ignored, then yelled at (!) because we apparently misunderstood the directions about which of the many empty tables we were allowed to sit at. On checkout, there was a single person at the large desk who moved very slowly, yet insisted that everyone, even those who pre-paid, must wait rather than just dropping off the keys. Getting the slow hotel wifi to work can also take a bit a bit of time. So, an OK place to stay if you are not in a rush, patient and thick-skinned. :)
Ilya, gb2 night business trip

Mercure Hotel Potsdam City

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