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1 room, 2 adults

Mercure Wien City

4-star4 stars
Great for familiesThis property has good facilities for families.
Hollandstrasse 3, Vienna, Vienna, 1020, Austria

4-star hotel with bar/lounge, connected to the convention center, near Karmeliter Market
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 1,302 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
Service
Fantastic service
WiFi
Good internet service
Wellness
Wellness & sports facilities could be improved

Mercure Wien City

from A$139
  • Superior Room, Bathtub
  • Standard Room, Bathtub
  • Privilege, Standard Room

What’s around Mercure Wien City

Top spots nearby

Recommended by this property

  • Karmeliter Market (3-minute walk)
  • Schwedenplatz (3-minute walk)
  • St. Ruprecht's Church (4-minute walk)
  • Jewish Museum (4-minute walk)
  • Stephansplatz (8-minute walk)
  • Hofburg Imperial Palace (13-minute walk)
  • Vienna State Opera (14-minute walk)
  • Hundertwasser House Vienna (15-minute walk)
  • Wiener Prater (17-minute walk)

Getting around

  • Vienna (VIE-Vienna Intl.) - 16 min drive
  • Vienna Praterstern Station - 17 min walk
  • Wien Mitte Station - 18 min walk
  • Vienna Franz-Josefs-Station - 25 min walk
  • Schwedenplatz U-Bahn - 6 min walk
  • Taborstraße U-Bahn - 8 min walk
  • Schottenring U-Bahn - 8 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 122 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Use of nearby fitness centre (discount)
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Windsurfing nearby
Working away
  • Business centre
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Year Built – 1992
  • Lift
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
Languages Spoken
  • English
  • French
  • German
  • Hungarian

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Mercure Wien City’s small print

Also known as

  • Mercure Wien City Hotel Vienna
  • Mercure Hotel Vienna
  • Mercure Hotel Wien City
  • Mercure Wien City Hotel
  • Mercure Wien City Vienna
  • Mercure Wien City Hotel Vienna
  • Mercure Wien City Hotel
  • Mercure Wien City Vienna
  • Mercure Wien City
  • Mercure Hotel Wien City
  • Mercure Hotel Vienna
  • Mercure Wien City Vienna
  • Wien Mercure
  • Wien Mercure City

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: EUR 50 per night

Optional extras

Early check-in can be arranged for an extra charge of EUR 30 (subject to availability)

Late check-out can be arranged for an extra charge of EUR 59 (subject to availability)

Self parking costs EUR 22 per day with in/out privileges

Rollaway beds are available for EUR 15.0 per night

Full breakfast is offered for an extra charge of EUR 16 for adults and EUR 16 for children (approximately)

Airport shuttle service is offered for an extra charge of EUR 37 per vehicle (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Fabulous 8.6 From 260 reviews

Very good 8.0
Good value for money
I was very pleased with the room, very clean, decent size, with plenty of sockets, enough shelving space, a space to park a suitcase and even enough hangers. Equally the bathroom had additional shelf, which often not the case in other hotels - 2 ppl travelling for a week have quite a lot of stuff and I managed to find a space for everything and avoid the usual hotel room mess. Staff is very nice, always smiling and helpful, although when I pointed out the outdated events suggestion on my floor in the beginning of our stay, it was still unchanged when we were leaving. (Shame, I’d love to see that Ai Weiwei exhibition)))). Free WiFi works fine, used 1 day premium WiFi to download films, good speed. Didn’t try breakfast as there’s a kettle in the room, Grimm bakery and Spar supermarket within 2 min from the hotel. Good location, quiet enough for undisturbed sleep, very easy to get to/from airport, next to multiple public transport stops. Lots of little bars on the river bank, and a very nice tapas bar Ignacio close by (for when you can’t have any more schnitzels). Overall hotel met my expectations, and it was nice to spend time in the room.
Irina, gb6 night trip
Exceptional 10.0
Great hotel, bad taxi company (40100)
Definitely recommend this hotel. It is very clean, the room was very nice, and it is in a good location (close to the metro and easy walking distance to the historic part of Vienna). The staff are also super helpful. In particular they helped us track down the slimey taxi driver that charged us three times the proper amount to go from the central train station to the hotel. NEVER USE THE 40100 TAXI COMPANY. If the taxi driver tells you they don't take credit cards don't believe him. If the taxi fare is more than you expect then run into the hotel and ask how much it should be and get their help. Take a photo of the driver and the vehicle because in our case he gave us a receipt for a different taxi company. Don't believe the meter because I'm pretty sure that our taxi driver had a fake meter that was running at three times the regular rate. Pass the word about 40100.
Ian, ieRomance trip
Very good 8.0
Excellent location, very close to old town and most attractions. We walked to most of those. Close to U-bahn, Tram and bus. Direct U4 to Shonbrunn and U1 to Belvedere. Had a supermarket 2 min away. Newly renovated and clean(though housekeeping lacked a little; they kept forgetting to leave shampoo, soap, tissues, coffee or cream. Or change the towels; Giving the fact that they were left tips every day, they should have been a bit more attentive). Overall a very good stay, reception staff was very, very helpful, guiding us on how to get to certain palaces or use the public transportation. They even provided us with umbrellas for 2 rainy days and provided the items not left by housekeeping in the room, when we informed them about the oversight. A very quit hotel, on a very quiet street. We will definitely recommend this place to our friends.
Doina, ca7 night trip
Very good 8.0
Water bottle was put out in such a way to suggest it was free but had price tag on it. I watched at least one person at checkout be confused with that. I had a non-smoking room that was obviously occupied by a smoker who smoked out an open window. Every time the curtains were rustled, you could smell the smoke. (This was 607.) The shelf in the bathroom had a toothpaste stain on it. Outside those issues, the rooms we had were small but well designed with a lovely modern interior. The layout was nice and maximized space. There was plenty of space to hang clothes and winter coats. TV was easily watchable from the bed. When the curtains were closed, most of the light was blocked so the room was dark enough to sleep in without need of a sleep mask. There was a nice sitting area downstairs. The location was excellent and easily walkable to mass transit and the major sites.
usOther trip
Exceptional 10.0
Great location. Most of the historical attractions and shopping areas are just within a few minutes walk. It's perfect for a few days of short stay, you can do so much within a day or two. The rooms are clean and with high end furnishing and very nice stylish bathroom.The staff were very courteous too, they Kindly lent me an adaptor when I realized that I couldn't use my computer or phone because the sockets are different from the ones we use in the US. Their breakfast buffet is a great deal too, plenty of options and very delicious.
Claire, us4 night trip

Mercure Wien City

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