Guests
All properties in Salou, Catalonia, Spain

Portaventura Hotel El Paso

4-star resort with water park, near PortAventura World

  • Free WiFi and free parking

Restrictions related to your trip

  • At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination

Image gallery

  • Garden
  • Garden
  • Poolside Bar
  • Children’s Pool
  • Garden
Garden. Image 1 of 31.
1 / 31Garden
Rambla Del Parc s/n, Salou, 43840, Spain
8.4.Very good.
  • Overall the property was good, the check in was good and they spoke in English which was…

    Sep. 24, 2019

  • As always we love the pool, we love the buffet. Plus near to park and the inclusive…

    Aug. 13, 2021

See all 114 reviews

Official standards

This property advises that it adheres to Safe Tourism Certified (Spain) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Convenient
Safe
Quiet
Easy parking
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 501 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and 4 bars/lounges
  • 2 outdoor pools
  • Water park

Feel at home

  • Children's pool
  • Playground on site
  • Private bathroom
  • Free toiletries
  • Garden
  • Terrace

What’s around

  • Ferrari Land - 8 min walk
  • PortAventura World - 8 min walk
  • PortAventura Caribe Aquatic Park - 8 min walk
  • Tourist Office of Salou - 14 min walk
  • Municipal Park - 19 min walk
  • Llevant Beach - 20 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 2 adults & 2 children (Port Aventura tickets & 1 Ferrari Land ticket)
  • Standard Room, 2 adults & 1 child (Port Aventura tickets & 1 Ferrari Land ticket)
  • Standard Room, 3 adults & 1 child (Port Aventura tickets & 1 Ferrari Land ticket)
  • Standard Room, 2 adults (Port Aventura tickets & 1 Ferrari Land ticket)
  • Standard Room, 3 adults (Port Aventura tickets & 1 Ferrari Land ticket)
  • Standard Room, 4 adults (Port Aventura tickets & 1 Ferrari Land ticket)

What’s around

Landmarks

  • Ferrari Land - 8 min walk
  • PortAventura World - 8 min walk
  • PortAventura Caribe Aquatic Park - 8 min walk
  • Tourist Office of Salou - 14 min walk
  • Municipal Park - 19 min walk
  • Llevant Beach - 20 min walk
  • Illuminated Fountain - 20 min walk
  • Municipal Theatre Auditorium - 21 min walk
  • Cybernetic Fountain - 28 min walk
  • Capellans Beach - 28 min walk
  • Nautical Club of Salou - 1.6 mi / 2.5 km

Getting around

  • Reus (REU) - 19 min drive
  • Salou Port Aventura Station - 6 min walk
  • Vila-Seca Station - 13 min drive
  • Reus (EER-Reus Train Station) - 15 min drive
  • Free theme park shuttle
map
See on map
Rambla Del Parc s/n, Salou, 43840, Spain

At a glance

Hotel size

  • This hotel has 501 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 13 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 13 and up; guests must have received complete vaccination at least 14 days prior to check-in. For more details, please contact the property using the information on the booking confirmation. All reservations include Portaventura Park access for all guests included in the reservation and for all days of the stay and 1 ticket for Ferrari Land per stay.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
This property’s Portaventura Park will not be available from Monday to Friday, from November 8 to December 5, and from December 10 to December 17. It will be available from December 6 to December 9.
Guests age 12 and older must present a valid EU COVID Digital Certificate at check-in. This is the only proof of COVID-19 vaccination, proof of COVID-19 recovery, or proof of a negative COVID-19 PCR test result that is accepted.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited (max 10 spaces per unit)
  • Free offsite parking within 164 ft

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 4 bars/lounges
  • Snack bar/deli
  • Poolside bar
  • Water dispenser

Things to do

  • Number of outdoor pools - 2
  • Outdoor seasonal pool
  • Number of spa tubs - 1
  • Playground on site
  • Water park access (surcharge)
  • Children's pool
  • Pool sunloungers
  • Pool umbrellas
  • Arcade/game room

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter

Facilities

  • Year Built – 2002
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility

Languages Spoken

  • Catalan
  • English
  • French
  • Russian
  • Spanish

In the room

Home comforts

  • Air conditioning

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

All inclusive

All-inclusive room rates at Portaventura Hotel El Paso are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Entertainment
  • Onsite entertainment and activities

Not included
  • Gratuities

Dining

El Merida - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

El Coyote - This theme restaurant specializes in Mexican cuisine and serves dinner only. Open select days.

Club Maya - This bar specializes in international cuisine. Open daily.

La Bahía - Onsite bar. Open daily.

Bar Maya - Onsite bar. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

  • A tax is imposed by the city: EUR 1.32 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

Optional extras

  • Breakfast costs between EUR 6 and EUR 15 for adults, and EUR 6 and EUR 15 for children (approximately)
  • Towels are available for an extra charge of EUR 15 per person, per stay (or guests may bring their own)

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • The fitness facility is accessible for EUR 10 per person, per day
  • The seasonal pool is open from May to October

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination.

The negative COVID-19 test result requirement applies to all guests aged 13 and up, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 13 and up; guests must have received complete vaccination at least 14 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

Policies

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts major credit cards and debit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

This property is licensed under an applicable law.Property registration number HT-000770

Also known as

  • PortAventura Hotel El Paso Salou
  • Aventura Paso Theme Park Tick
  • PortAventura Hotel El Paso Theme Park Tickets Included Salou
  • PortAventura El Paso Salou
  • PortAventura El Paso
  • El Paso At Portaventura Hotel
  • PortAventura Hotel El Paso Theme Park Tickets Included
  • PortAventura El Paso Theme Park Tickets Included Salou
  • PortAventura El Paso Theme Park Tickets Included
  • Aventura Paso Theme Park Tick

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Portaventura Hotel El Paso does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Yes, there are 2 outdoor pools and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - anytime. Check-out time is 11 AM.
  • Yes, there are 2 onsite restaurants, featuring international cuisine. Nearby restaurants include Jack's Place (15-min walk), The Roadhouse (15-min walk), and Petit Bar (15-min walk).
  • No, this resort doesn't have a casino, but Casino Tarragona (14-min drive) is nearby.
  • Portaventura Hotel El Paso has 2 outdoor pools, 4 bars, and a spa tub, as well as an arcade, a garden, and access to a nearby outdoor pool.
8.4.Very good.
  • 8.0.Very good

    Friendly staff. Efficient check in. Good amenities

    3 night family trip, Aug. 13, 2021

    Verified Expedia guest review

  • 8.0.Very good

    El Paso

    Stayed at the hotel previously when all inclusive, rang hotel who advised I could upgrade on arrival to all inc as recently had hotel cancelled but then wouldn’t let me upgrade upon arrival! Although other pre arranged were allowed. We did enjoy our break away and made the most of the hotel/weather

    7 night family trip, Aug. 3, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Maybe not the best time to go...

    What was good: parking, space in the room, staff (especially the cleaning staff and those over the reception), the park, the pool, great breakfast. Not so great: we had to change rooms since the sink was broken, and it was great that we changed but I would have expected an apology for that and maybe some help with the moving. Most restaurants were closed and the options were few - and then the restaurant staff would keep asking you to leave after an hour.

    3 night family trip, Jul. 29, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Expected a bit more for the price

    Just OK for the price, room is nice and big and pool area is lovely. As others have said, rooms really miss having a small fridge meaning you have to keep buying really expensive water unless you walk the 1km to Salou. Lacked any sort of personal touch for a 4 star hotel. Huge queues at check in and allocated breakfast time slots.

    Lee, 2 night family trip, Jul. 16, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Nice stay

    Was nice stay but can imagine during tourist this hotel will collapse totally Expect 10 min on each order by pool super nice staff just absolutely inexperienced Rooms were really humid and all our clothing was “wet” after short time They should redo their interior from cheap wood to hard wood not to get doors that can’t close properly etc Ooooh beer draft wasn’t cleaned so serviced dirty beers !!!! Clean your taps after covid !!!! Beers get fermented All you may guessed I’m in same industry But hey rest was ok 👌

    Marc De Wett, 1 night family trip, Jun. 12, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Hotel room was fine although no tea or coffee making facilities. Buffet dinner and breakfast repetitive with little variation throughout the week. Theme park very busy and Express tickets worthless as so many people have them. Good option to have dinner at other hotels and restaurants in the park.

    7 night family trip, Oct. 26, 2019

    Verified Ebookers guest review

  • 8.0.Very good

    The location is ideal for the theme park. The facilities are very good. The setings and layout of the hotel is fantstic. The food is good, very good in parts, poor in others. The rooms disapoint. The walls are so thin you can hear everything next door. The pillows are hard. The floors were dirty. And we were covered in bites at the end of our holiday, which we suspect was bed bugs, as this has been noted in reviews previously. Its a great shame because with more effort from the hotel, staff and cleaners, it could be so much more. This hotel, as other on the site are worth the money if just the theme parks are your thing as your hotel room card is your pass into the park. If the theme park is not your thing, I would choose other better priced and better quality hotels in Salou. Although it sounds harsh in parts, because there is a lot of things they get right, it's just some basic stuff they miss out on which better managed would bring this hotel up a notch.

    7 night trip, Oct. 18, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Really lovely. Helpful staff. Will return again soon. Very good value for money.

    4 night family trip, Oct. 13, 2019

    Verified Expedia guest review

  • 8.0.Very good

    I liked that it was close to theme park but it does not have direct access like the portaventura where we have previously stayed. Pedestrian gate was locked at night once so we could not get in. Had to climb the railings

    4 night family trip, Sep. 22, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    I liked the theme and the pools were wonderful but didn't have time to use them. The lady on reception was very helpful

    1 night family trip, Sep. 18, 2019

    Verified Expedia guest review

See all 114 reviews