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InterContinental Almaty, an IHG Hotel

Almaty ski hotel with spa and ski shuttle

  • Free WiFi and free parking
From
A$226

Image gallery

  • Deluxe Room, 1 King Bed - Guest Room View
  • Deluxe Room, 1 King Bed - Guest Room View
  • Pool
  • Pool
  • Deluxe Room, 1 King Bed - Guest Room View
Deluxe Room, 1 King Bed - Guest Room View. Image 1 of 179.
1 / 179Deluxe Room, 1 King Bed - Guest Room View
181 Zheltoksan Street, Almaty, 50013, Kazakhstan
8.8.Fabulous.
  • Very good service

    Nov. 16, 2020

  • Mint quality -amazing after so many years . Turkish care.

    Oct. 21, 2020

See all 24 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

The following facilities are closed on Sunday and Saturday:
  • Fitness facility
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
    • Free WiFi
    • Free parking
    • Pool
    • Airport transfer
    • Bathtub
    • Non-smoking

    Property highlights

    Main amenities

    • 277 smoke-free guestrooms
    • Daily housekeeping
    • 2 restaurants and 2 bars/lounges
    • Full-service spa
    • Indoor pool
    • Breakfast available

    For families

    • Free cots/infant beds
    • Children's pool
    • Playground on site
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Rollaway/extra beds (surcharge)

    What’s around

    • Heart of Almaty
    • Republic Square - 8 min walk
    • National Museum of Kazakhstan - 8 min walk
    • Presidential Palace - 9 min walk
    • Colibri - 17 min walk
    • Nedelka Park - 20 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Deluxe Room
    • Deluxe Room, 1 King Bed
    • Deluxe Room
    • Junior Suite, 1 King Bed
    • Executive Suite, 1 King Bed
    • Club Room (Intercontinental)
    • Presidential Suite (Pasha)
    • Club Room, 1 Single Bed (Intercontinental)
    • Club Room, 1 King Bed (Intercontinental)

    What’s around

    Landmarks

    • Heart of Almaty
    • Republic Square - 8 min walk
    • National Museum of Kazakhstan - 8 min walk
    • Presidential Palace - 9 min walk
    • Colibri - 17 min walk
    • Nedelka Park - 20 min walk
    • Dostyk Plaza - 24 min walk
    • Almaty Opera House - 24 min walk
    • Almaty Central Stadium - 30 min walk
    • Zenkov Cathedral - 32 min walk
    • St Nicholas Cathedral - 34 min walk

    Getting around

    • Almaty (ALA-Almaty Intl.) - 35 min drive
    • Almaty Station - 14 min drive
    • Almaly - 26 min walk
    • Airport shuttle (surcharge)
    • Train station pick-up (surcharge)
    • Shopping center shuttle (surcharge)
    • Casino shuttle (surcharge)
    • Theme park shuttle (surcharge)
    • Ski shuttle (surcharge)
    map
    See on map
    181 Zheltoksan Street, Almaty, 50013, Kazakhstan

    At a glance

    Hotel size

    • This hotel has 277 rooms
    • This hotel is arranged over 11 floors

    Arriving/leaving

    • Check-in time 2:00 PM-anytime
    • Check-out time is noon
    • Express check-out

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

    Children

    • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting/childcare*

    Pets

    • Pets not allowed (service animals welcome)

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Transfers

    • Airport shuttle (available 24 hours)*
    • Train station pick-up

    Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking on site

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Taking the kids?

    • In-room childcare (surcharge)

    Food and drink

    • Buffet breakfast daily (surcharge)
    • 2 restaurants
    • 2 bars/lounges
    • Bar/lounge
    • Snack bar/deli
    • 24-hour room service
    • Barbecue grills

    Things to do

    • Fitness classes on site
    • Basketball on site
    • Playground on site
    • Ski equipment rentals on site
    • Tennis lessons on site
    • Bicycle rentals nearby
    • Golf lessons available nearby
    • Golfing nearby
    • Hiking/biking trails nearby
    • Mountain biking nearby
    • Ski lessons available nearby
    • Downhill skiing nearby
    • Snowboarding nearby

    Working away

    • Business centre
    • Conference space
    • Meeting rooms
    • Conference space size (feet) - 10840
    • Conference space size (meters) - 1007
    • Conference centre

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Limo or Town Car service available
    • Dry cleaning/laundry service
    • Laundry facilities
    • Hair salon
    • Luggage storage
    • Wedding services
    • Multilingual staff
    • Porter

    Facilities

    • Year Built – 1996
    • Lift
    • ATM/banking
    • Safe-deposit box at front desk
    • Garden
    • Terrace
    • Television in common areas

    Accessibility

    • Braille or raised signage
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking

    Languages Spoken

    • Chinese
    • English
    • French
    • German
    • Korean
    • Russian
    • Turkish

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Minibar
    • Coffee/tea maker
    • Bathrobes
    • Slippers
    • Iron/ironing board

    Sleep well

    • Hypo-allergenic bedding available
    • Pillow menu
    • Down comforter
    • Blackout drapes/curtains
    • Turndown service
    • Premium bedding
    • Sleep Number by Select Comfort mattress

    Freshen up

    • Private bathroom
    • Deep soaking bathtub
    • Rainfall showerhead
    • Free toiletries
    • Hair dryer

    Be entertained

    • 26-inch LCD TV
    • Premium TV channels

    Stay connected

    • Desk
    • Free WiFi

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe (laptop compatible)
    • Connecting/adjoining rooms available

    Special features

    Spa

    Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy.

    Dining

    Asian Cafe - This buffet restaurant serves breakfast, brunch, and dinner. A children's menu is available.

    Sunset Efes Beer Garden - Overlooking the garden, this sports bar serves lunch and dinner. A children's menu is available. Open select days.

    Atrium Lounge & Bar - This lobby lounge serves breakfast, lunch, and dinner. A children's menu is available. Open 24 hours. Open daily.

    Tennis Bar / Restaurant - Onsite restaurant. Reservations are required. Open select days.

    Recreation

    On Site

    • Health club
    • Outdoor tennis courts -
    • Sauna
    • Tennis on site
    • Fitness classes on site
    • Basketball on site
    • Playground on site
    • Ski equipment rentals on site
    • Tennis lessons on site

    Nearby

    • Bicycle rentals nearby
    • Golf lessons available nearby
    • Golfing nearby
    • Hiking/biking trails nearby
    • Mountain biking nearby
    • Ski lessons available nearby
    • Downhill skiing nearby
    • Snowboarding nearby

    Fees & policies

    Optional extras

    • Buffet breakfast is offered for an extra charge of KZT 11536 per person (approximately)
    • Airport shuttle service is offered for an extra charge of KZT 9000 per vehicle (one-way)
    • Train station pick-up service is offered for an extra charge
    • Casino shuttle, shopping center shuttle, ski shuttle, and theme park shuttle service is offered for an extra charge
    • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Children & extra bedsPay at property

    • In-room babysitting is available for an extra charge
    • Rollaway beds are available for KZT 14560.0 per night
    • Babysitting/childcare is available for an extra charge

    PetsPay at property

    • Service animals exempt from fees

    Pool, spa & gym (if applicable)Pay at property

    • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Individually-wrapped food options are available for lunch and dinner, and also through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

    Policies

    If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Only registered guests are allowed in the guestrooms.

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and window guards on site.

    For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    This property accepts Visa, Mastercard, American Express, Diners Club and cash.

    Also known as

    • InterContinental Almaty Hotel
    • InterContinental Almaty, an IHG Hotel Almaty
    • InterContinental Almaty, an IHG Hotel Hotel Almaty
    • InterContinental Almaty
    • InterContinental Hotel ALMATY
    • InterContinental Almaty Hotel
    • InterContinental Almaty
    • InterContinental Almaty, an IHG Hotel Hotel

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, InterContinental Almaty, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking. Free RV/bus/truck parking is available.
    • Yes, there's an indoor pool and a children's pool.
    • Sorry, pets aren't allowed, but service animals are welcome.
    • You can check in from 2:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
    • Yes, there are 2 onsite restaurants, featuring garden views. Nearby restaurants include Ziyafet Steak House (5-min walk), Dublin (10-min walk), and Coffeeroom (11-min walk).
    • Yes, an airport shuttle is available. The charge is KZT 9000 per vehicle one-way.
    • No, this hotel doesn't have a casino, but Casino Zodiak (13-min drive) is nearby.
    • Have fun with winter activities like skiing and in warmer months, improve your game at the onsite tennis courts. Additional recreation onsite includes aerobics and basketball. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. InterContinental Almaty, an IHG Hotel also has 2 bars and a sauna, as well as a health club and a garden.
    8.8.Fabulous.
    • 6.0.Good

      Not 5 stars.

      The hotel definitely needs to be renovated. Teams have to be retrained. This is definitely not a 5-star hotel and it is sad to see it being a part of the Intercontinental?Perfect family.

      2 night business trip, Jan. 29, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      It was very clean and welcoming. I had a nice stay.

      1 night business trip, Jan. 8, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      Excellent stay. Nice property, superb food and service!

      5 night trip, Dec. 27, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Excellent hotel

      Very helpful and professional staff. Excellent service and a tasty breakfast. Highly recommended

      Arian, 1 night business trip, Aug. 14, 2019

      Verified Hotels.com guest review

    • 4.0.Fair

      This property is very old, needs repair, and is not in line with the quality generally expected from the InterContinental brand (due to age) - time to repair and replace equipment - I don't think I've seen an older lamp in the last 10 years than what I had in my room

      3 night business trip, Jun. 21, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Good!

      Beautiful view

      1 night romance trip, Apr. 21, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great hotel in all aspects

      This was a great hotel with impeccable service! I had a two-week stay there and the staff was excellent from checkin to checkout. Breakfast buffet is awesome!

      Jennifer, 13 night business trip, Mar. 16, 2019

      Verified Hotels.com guest review

    • 8.0.Very good

      Overall it's a good hotel with helpful staff. But I found that apparently the facilities look pretty dated and the price is higher than I would expect.

      1 night business trip, Feb. 15, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Was great. Good location and very friendly staff.

      Alena, 4 night business trip, Jan. 24, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great location, nice clean facility, good breakfast, convenient location lots of local activities

      Jung02, 1 night trip, Sep. 26, 2018

      Verified Expedia guest review

    See all 24 reviews